Senior Project & Account Manager

• Jun 2023 - Present

Lead Product Manager

• Nov 2022 - Apr 2023

My responsibilities included:- Led and grew two squads (Affiliate and Commerce) consisting of 2 Product Managers, 3 Junior Product Managers and 2 Product Manager Interns.- Conducted product prioritization and strategy for omnichannel system, regional dropship, dropship order optimization, and regional pricing.

Product Manager

• Jun 2021 - Nov 2022

My responsibilities included:- Managing, supervising, and growing a team of 4 Associate Product Managers and 1 Product Manager Intern to require, create, and deliver products that meet business requirements and solve users' problems - Creating product strategies, translating company goals into chronological tasks to be executed at the team's pace and project's deadlines- Improving work process through creating necessary documents (UI List document for UI/UX designers to understand contexts and details)- Getting involved in creating an autonomous and sustainable environment for Product and Development TeamProjects Handled:- Complete overhaul of 10 year old ticketing system (Postponed due to business shift)- Complete redesign of invoice files to better suite administration needs Show less

Provisional Junior Product Manager

• Jul 2020 - Jun 2021

My responsibilities as Provisional Product Manager included:- Conducting research to find solutions to certain problems, including but not limited to gathering requirements with users, direct observations, data analysis, or literature study.- Working with UI/UX Designer to create the best experience for our user through interaction and visual cues.- Creating documentation on products including UI Flow, Business Flow, and detailed product documentation.- Creating test cases for quality assurance tests- Validating and sometimes do the tests myself to ensure there are no bugs and faulty on the newly developed product- Briefing to related teams about the new productNotable Projects:- Developed an outbond system for a new type of in-house delivery- Developed an inbound system (to replace Google Docs-based workflow) (Postponed due to lack of resources) Show less

Growth Analyst

• Oct 2019 - Jun 2020

My responsibilities were:- Determining metrics related to Jakmall's Northstar Metric (NSM) and cooperating with divisions to devise strategies to improve said metrics- Assisting CMO in making decisions and strategies through various research towards available data- Improving divisions' business process via thorough observation and providing meaningful insights- Serving as on-demand data provider for various divisions- Working as Provisional Product Manager (since July 1st 2020) to help Product Team deliver the best experience for Jakmall's users and teams.Projects Handled:- Reward Scheme for a special group of users. Made using simple simulations to leverage said group's revenue. Program lasted from March 2020 to March 2022. Show less

Marketing Event and Promotion Staff

• Aug 2018 - Oct 2019

My workflow goes like this:- Brainstorming for ideas with Marketing Team to grow new member base as well as retaining existing ones.- Transforming ideas into multi-channel marketing plans including, but not limited to website's special and regular events, ad campaigns, segmented approach, and social media contents.- Creating web contents (banners, ads, pages) material for designers who will deliver the messages and campaigns visually.- Discussing with copywriters about punchlines and event descriptions that will take user experience to the next level.- Delivering the campaigns to customers via newsletter, push notification, and of course, scheduling them for customers to see on time.- Evaluating data obtained from campaigns to see what fits the market and what does not. Preparing for next iteration with cool stuffs added for experimentation, predicting our customer's next moves.Beyond teamwork, I also am specialized in some job description:- Creating weekly newsletter contents. making experimentation to maximize open and click rate, and formatting the newsletter.- Creating daily browser and mobile app push notification schedules, test new ways and copies for reaching optimum conversions.- Creating marketing promotion schemes to match available budgets, as well as projecting the promo's performance. I also monitor, evaluate, and re-iterate promotion schemes to achieve higher rate of conversion.- Mentoring interns and new employees to fit in seamlessly into the productivity streams of the company.- Creating various products to streamline the process flows including introducing document formats and sheets that fits the teams' needs.- Getting involved in growth team whose responsibility includes devising strategies for rapid experimentation and creating new products. Show less

Copywriter

• May 2017 - Aug 2018

My responsibility included:- Writing editorial contents for blog.jakmall.com with attention for SEO and Analytics compatibility.- Updating Jakmall Helpdesk Knowledge Base.- Planning content campaigns and channeling contents through various media.- Editing and providing insights on various copy on the website for maximum user experience.- Writing press releases and contacting various media company for partnership and publicity.- Planning and executing weekly updates on Jakmall's woman's need page, All She Needs (August 2017 - March 2018).- Managing weekly newsletter formatting via BEEPro platform.- Assisting Creative & Marketing Team in event brainstorming and report.- Arranging deals with social media influencer for boosting campaign reach.- Volunteering organizing Jakmall's internal events.- Being responsible on category section of homepage, including selecting products to display and bi-weekly product highlight.- Analyzing and reporting data from Google Analytics and Medium Stats to ensure on-page and off-page SEO, monitor traffic, understand visitor behaviors, and site demographics.- Being in charge of Jakmall's newsletter experimentation, including analyzing click data and content to devise rapid iteration and ensure maximum conversion. Show less

Content Writer

• Dec 2016 - Feb 2017

Write 1000-words English blog content daily about yoga and health. link: atrueyogi.com Write 1000-words English blog content daily about yoga and health. link: atrueyogi.com

Indonesian Language for Foreign Speakers Tutor

• Sep 2014 - Jan 2016

• Arranged accommodation for long-term stay including finding boarding house, helping with residence permit application and exit permit application for 19 Chinese students in 2014 and 20 Chinese students in 2015 doing credit transfer for a year. • Conducted creative tutorials, with a team of three, about Indonesian language and culture inside and outside the class for approximately 16 meetings each semester and 32 meetings in total. • Supervised final project writing for 2 Chinese students, resulted in both obtained A for their final project papers about Birth Control in Indonesia and ‘Mudik’ Tradition. Show less

Intern

• Jan 2015 - Mar 2015

• Built online professional-safety exam website for researchers and interns using PHP and MySQL. • Built online professional-safety exam website for researchers and interns using PHP and MySQL.

Indonesian Language for Foreign Speakers Tutor

• Sep 2013 - May 2014

• Arranged accommodation for long-term stay including finding boarding house, helping with residence permit application and exit permit application for 19 Chinese students doing credit transfer for a year. • Conducted creative tutorials, with a team of two, about Indonesian language and culture inside and outside the class for approximately 16 meetings. • Arranged accommodation for long-term stay including finding boarding house, helping with residence permit application and exit permit application for 19 Chinese students doing credit transfer for a year. • Conducted creative tutorials, with a team of two, about Indonesian language and culture inside and outside the class for approximately 16 meetings.