Professional Services Consultant

• Feb 2023 - Present

Senior Consultant, Solutions Development

• Jun 2019 - Jan 2023

o Manage and Solve all raised incidents, issues or bugs raised by clients to its priority and urgency using JIRA.o Review and Identify Risks or Impacts of a Change Request.o Provide a technical leadership and training for entry level developer. o Collaborate along with Clients during Project Initiation, to clear any uncertainties of Business Requirements Definitions.o Prepare and Manage Project Documentations such as Flowcharts, and Functional Specification for clients and the teams.o Prepare and Manage Project Documentations for UAT Session such as Test Scripts, Fault Reports, Training Guide, Deployment Guides and Deployment Packages.o Proactively communicate along with other vendors that engaged with clients in the Projects to identify and resolve root cause. Show less

Consultant, Solutions Development

• May 2018 - Jun 2019

o Develop, Identify and solved bugs or incidents raised by clients.o Work closely with Solutions Architect and Project Manager on project deliverables.o Execute Unit Test, SIT Test based on Test Scripts, and Provide UAT and Post-Production Supports.

ASP.NET Developer / .NET Developer

• Aug 2015 - May 2018

o Develop, enhance and migrate the existing e-commerce site from using ASP.NET Web Forms to ASP.NET MVC. o Identify bugs and enhance the search mechanism on E-Commerce in Elasticsearch. o Integrate E-Commerce with 3rd Party Application using SOAP API, and REST API. o Execute Unit Test and Software Integration Testing. o Prepare Point of Sales System for Roadshow Sales. o Learn and Apply SEO best practices in product page. o Develop, enhance and migrate the existing e-commerce site from using ASP.NET Web Forms to ASP.NET MVC. o Identify bugs and enhance the search mechanism on E-Commerce in Elasticsearch. o Integrate E-Commerce with 3rd Party Application using SOAP API, and REST API. o Execute Unit Test and Software Integration Testing. o Prepare Point of Sales System for Roadshow Sales. o Learn and Apply SEO best practices in product page.