Chandra Paschal

Sales Support Manager at Fairmont Designs
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Contact Information
us****@****om
(386) 825-5501
Location
Buena Park, California, United States, US

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5.0

/5.0
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Patty Rodriguez, MBM-HR

Chandra is a very hard worker. She pays attention to details. She is charming and pleasant to work with. She gets the job done! She always goes the extra mile and cares about her direct reports. She is a very dedicated and loyal individual and you can trust that the work will be done accurately and efficiently. I highly recommend her to any employer. She is a team player!

Josephine DiCristoforo

Chandra is very efficient and will always help to resolve an issue when it arises. I have worked with her for a number of years and she proves herself time and time again. She is an asset to Fairmont Designs. Josephine DiCristoforo New Century Sales, LLC

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Experience

    • United States
    • Furniture
    • 1 - 100 Employee
    • Sales Support Manager
      • Nov 2005 - Present

      • Report directly to President, Bath Division; prepare correspondence, record weekly/monthly meeting notes. • Office Manager for Bath Division: provide support in generating monthly, quarterly and annual sales reports, maintaining petty cash, timecard, and commission management. • Supervise three departments: Order Entry, Customer Service, and Shipping • System / Item maintenance for Bath Division: handle all item set-up, annual contract pricing and discount coding. • Trade show coordinator: travel arrangements, coordinate shipping of materials • Work closely with in-house graphic designer by prepping all materials needed for creation of annual price book, catalog, and brochures. Responsible for maintaining Division website. As act marketing coordinator with press in regards to trade show advertising. • Sales Support: Primary contact between over 60 out-sourced sales representatives, Vice President of Sales and corporate office. Create and maintain sales representative contracts for Bath Division. • Rebate / spiff coordinator • Administer co-op advertising program with over 600 house accounts. Show less

  • IW Industries
    • Valencia, CA
    • Senior Account Manager / Western Region
      • Mar 2004 - Nov 2005

      • Responsible for managing all accounts in the Mountain and Pacific Time zones, covering approximately 200 accounts accounting for 25% of company sales. • Handle all related customer service issues daily: approx. 75 phone calls, faxes and emails, order processing, returns, customer complaints, warranty issues and technical support. • Sales support: liaison between out-sourced sales representatives and corporate office in New York and satellite office in California. Liaison between California production facility and New York based Account Managers. • Act as problem-solver, decision-maker, key contact and support for Director of Sales and Director of Operations, often filling in as needed for invoicing, shipping manifests and administrative support. Show less

    • Manufacturing
    • 1 - 100 Employee
    • Manger of Merchandise, Production and Logistics
      • May 2001 - Dec 2003

      • Reported directly to Vice President of Sales and Marketing • Production liaison between Los Angeles office and Italian manufacturers while production grew from $8 million to $20 million. • Supervised and trained customer service department: controlling order processing, purchase order processing, invoicing and customer relations. • Sales support: liaison between corporate office and field sales force. Created reporting system utilizing Office Master System software to improve communication and information flow. • Management of product merchandising: controlling pricing, photography of new product and line sheet creation. Control item set-up, color code creation and internal maintenance of OMS software. • Instrumental in implementing and creating companywide policies and procedures. Show less

Education

  • California State Polytechnic University-Pomona
    BS, Management & Human Resources
    1989 - 1994

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