Experience

National Computational Infrastructure

• Australia
• Research
• 1 - 100 Employee

• Business Development Manager

  • Apr 2022 - Present

  NCI is Australia’s leading national provider of high-end computational and data-intensive services, with a well respected reputation for its services, expertise and innovation. NCI is an operating unit of the Australian National University and is built on and sustained by a formal collaboration of national research organizations, ANU, CSIRO, Bureau of Meteorology, Geoscience Australia, other research-intensive universities. Directly reporting to Deputy Director of Business Development and User Engagement, my role involves an effective implementation of NCI’s business development strategy, in conjunction with the communications, training and user support teams within the division. Show less



Australian Trade and Investment Commission (Austrade)

• Australia
• International Trade and Development
• 700 & Above Employee

• Business Development Manager

  • Mar 2012 - Mar 2017

  Direct reporting to the Senior Trade Commissioner & Investment Commissioner, South Asia. Responsible for promoting Australia's education sector in India by acting as a brand custodian and help establish business tie ups and relationships with relevant educational bodies across the region. Extensively involved in organizing education conferences and workshops, thereby strengthening Australian educational interests in India. ROLE & RESPONSIBILITIES:  Responsible for profiling and promoting Australian education in India. Responsible for collection and analysis of data in order to draw conclusions and make actionable recommendations.  Identified new business opportunities, thereby raising the profile of Australian education in India and Nepal and delivered these to Australian Operations and directly to clients in Australia.  Assisted in developing and implementing strategies for the Education sector.  Successfully bridged channels for Australia - India alumni network across social media (Linked In) for Australian universities.  Developed and managed strong business relationships with clients, customers, stakeholders, internal / external agencies.  Additional responsibility of brand management for the entire team.  Developed a strong network of education institutions like schools, colleges, management institutions and other service providers. Show less



Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• • Oct 2010 - Mar 2012

  Hyatt Hotels – Area Sales Office, New Delhi, India ROLE & RESPONSIBILITIES:  Handled segments of high importance like Embassies, Government Organizations & United Nations. Maximized business from this segment thereby ensuring considerable growths in room revenues.  Exclusively responsible for achieving targets for overall Embassy segment for all Hyatt properties across India  Certified trainer – Field expertise in Delphi. Solely responsible for training the existing team and inducting new recruits  Created Personal Business Plans, and periodic reviews with the sales team  Capitalized on strong business relationships with clients and ensured target achievement to maximize potential business  Ability to make rational decisions, quickly under pressure, and taking calculative risks based on adequate information and analysis.  Awareness of markets and ensuring up – to date knowledge of competitors. Show less

• • Mar 2009 - Oct 2010

  ROLE & RESPONSIBILITIES: Conducted Sales activities for all Nine properties of Hyatt in New Delhi, Mumbai, Goa, Kolkata, Pune, Chennai and Kathmandu (Nepal).  Client servicing - Co-ordination of conferences and other MICE activities  Established and maintained relationships with existing clients and prospective customers  Handled a mix of Key Corporate accounts in Gurgaon  Liaison with Travel Agencies to maximize room revenue in the sector



ITC Hotels

• India
• Hospitality
• 700 & Above Employee

• Customer Relations Executive

  • Jul 2008 - Mar 2009

  Sheraton New Delhi Hotel ROLE & RESPONSIBILITIES:  Responsible for maintaining high levels of Customer Satisfaction Index (WOW Ratios)  Focused on identifying and meeting customer needs thereby ensuring prompt, efficient and personalized service. Handling guest grievances and assisting them with solutions Sheraton New Delhi Hotel ROLE & RESPONSIBILITIES:  Responsible for maintaining high levels of Customer Satisfaction Index (WOW Ratios)  Focused on identifying and meeting customer needs thereby ensuring prompt, efficient and personalized service. Handling guest grievances and assisting them with solutions