Chandler Kunz

Cyber Security Consultant at UltraViolet Cyber
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Contact Information
us****@****om
(386) 825-5501
Location
Riverside, California, United States, US

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5.0

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Daniel Norris

Chandler was a very motivated worker. He would constantly initiate projects that would end up either being major policy and procedure updates or changes to systems in the company that were major benefits. He trained me well, constantly mentoring me and other employees. He had great customer service and showed me how hard work, drive, and focus can really make an employee shine. He would be an asset to any organization.

Dr. Jason Scott Earl

Chandler was very professional as our IT consultant and he always delivers more than promised - which is amazing, because the guy promises a lot. I strongly recommend Chandler to anyone lucky enough to get a few hours of his valuable time. You will pay a high price - but it is definitely worth every penny...

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Credentials

  • Microsoft MTA 98-364 Database Fundamentals Certificate
    Microsoft
    Oct, 2015
    - Oct, 2024

Experience

    • United States
    • Computer and Network Security
    • 100 - 200 Employee
    • Cyber Security Consultant
      • Mar 2020 - Present

      Continuation of Stage 2 Security post acquisition/merger/rebranding. Specializing in Cloud Security, assisting clients in assessing, implementing, and project managing their security compliance programs. Continuation of Stage 2 Security post acquisition/merger/rebranding. Specializing in Cloud Security, assisting clients in assessing, implementing, and project managing their security compliance programs.

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Cyber Security Consultant
      • Mar 2020 - Apr 2023

      Acquired/Merged/Rebranded to UltraViolet Cyber Specializing in Cloud Security, assisting clients in assessing, implementing, and project managing their security compliance programs. Acquired/Merged/Rebranded to UltraViolet Cyber Specializing in Cloud Security, assisting clients in assessing, implementing, and project managing their security compliance programs.

    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Top 100 Retailer - Independent Fashion Retailer
      • 2016 - Jul 2021

      Manage & oversee the day to day operations in a top selling boutique of this billion dollar L.A. Based fashion company. • Consistent monthly sales 13x higher than the average Independent Fashion Retailer. • Manage 400k in annual sales revenue from a branded clothing-line. • Recognized as a top 1% seller of 30,000+ Independent Retailers for 4 consecutive years. • Create annual sales plans, including monthly sales goals and strategies to reach them. • Manage financials including P&L, receivables, payables, invoicing and collections. • Analyzed marketing trends and executed marketing plans through online ads, online and in-person sales shows • Recruit, on-board, train and continually mentor and coach new consultants • Generate customer engagement through regular social media outlets and email marketing • Present and train at regional & national conferences with up to 15,000 attendees. • Utilize, document, and train fellow retailers on Facebook Ads Manager to reach Look-A-Like customers and increase customer bases. Show less

    • United States
    • Software Development
    • 300 - 400 Employee
    • Integration Vendor Account Manager / Data Implementation Specialist
      • 2014 - 2016

      Compile and audit all account payable software integrations incurred from car dealership DMS systems for the largest car dealership CRM software company in the USA. • Create and maintain relationships with DMS vendors creating easy communication for all integration approvals and cancellation requests. • Submit 10’s of thousands of integration proposals applying rigorous follow-through processes in Salesforce until verification is established. • Create internal instructional step by step content on how to process the various integration requests for 40+ vendors. • Communicate and educate internal employees on product functionality and various integrations • Project Manage various tasks with timelines involved with pre-implementation processes for customers • Serve as a liaison between Development and Customer Support on bug fixes, escalated support issues and enhancements • Coordinate with 3rd party vendors to set up hardware and software integrations • Troubleshoot data-related issues in Microsoft SQL Server including but not limited to converting, manipulating, and scrubbing data as well as SSIS Packages, stored procedures and jobs. • Provide remote technical support to customers by utilizing web-based desktop-sharing technology • Maintain a high-level of customer satisfaction with exceptional customer service, technical and consultative skills Show less

    • Founder
      • 2008 - 2015

      • Provide personalized consulting, technical support and technical planning services to a diverse group of small and medium sized businesses throughout the Orange County greater area • Install and oversee the efficiency of system units, Small Business Servers, firewalls, network & VoIP equipment • Assess the network & communication demands of end users and implement solutions to provide adequate services • Meticulously research the needs & desires of clients to conceive & fulfill plans in a timely, cost effective manner. • Maintain systems to be fully functioning and secure, including but not limited to anti-virus, web filtering, firewalls, and operating systems installations, migrations and updates. Show less

    • Information Technology Manager
      • 2012 - 2013

      Create an IT Department from nonexistence to support 30 employees for this medical I.T. Startup. OneSource Docs is a leading source of Instructions For Use documents in the medical field. • Developed and structured the I.T. department, initial procedures, and reporting methods for this start-up company placing efficiency and attention to detail as the core priorities in all parts • Held bi-weekly meetings with sales and provisioning department members discussing their needs and concerns. • Conceived, documented, presented and executed solutions to the employee’s needs in a timely manner to streamline their work flow and increase efficiency in their respective departments • Provided technical support solutions for this new corporation and their employees by performing the core responsibilities of Help Desk, Systems, Database, and Network Administrators. Show less

    • United States
    • Computer and Network Security
    • Senior Support Engineer - inhouseIT - SpamSoap
      • 2011 - 2012

      Rapidly learn McAfee’s SaaS E-Mail and Web Production SaaS products inside and out, becoming an expert in such products for onboarding, troubleshooting, and supporting end users and re-sellers. •Troubleshoot client issues in a friendly but timely manner using extensive knowledge of Windows Server Essentials, SBS servers and Microsoft Exchange •Comprehensive knowledge in internet protocols such as, DNS, MX Records, A Records, CNAMES, IP Addresses, SSL Certificates, DNS, Host Records etc • Extensive experience with Microsoft Exchange NDR’s DSN’s NDN’s as well as LDAP, and Active Directory • Rapidly learned McAfee’s SaaS E-Mail and Web Production SaaS products inside and out, becoming an expert in such products for onboarding, troubleshooting and supporting end users and re-sellers • Experience setting up and troubleshooting archived messages, Hosted Exchange/POP3, email encryption, web browser proxy web protection, Office 365 and Google Apps • Quickly assessed the technical aptitude of the clients and end users being supported. Adapting vocabulary and terminology to accommodate the needs of each individual support issue as needed. • Increased product up-time from 93.2% to 98.8% in 2011 • Increased support productivity 42% by implementing new training procedures and teaching team members how to communicate with end users saving the company $250,000 annually and increasing retention by 18% in 2011 Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Operations Administration
      • 2007 - 2008

      Represent & uphold a globally respected image & brand through providing world renown customer service. • Magnify Disney’s 4 keys of customer service: Safety, Courtesy, Show, & Efficiency to the Nth Degree. • Construct creative service solutions to create an incredible guest experience. • Provided a secure and safe experience for guests and fellow employees • Sought for the most effective systems and processes to provide a quality guest experience Represent & uphold a globally respected image & brand through providing world renown customer service. • Magnify Disney’s 4 keys of customer service: Safety, Courtesy, Show, & Efficiency to the Nth Degree. • Construct creative service solutions to create an incredible guest experience. • Provided a secure and safe experience for guests and fellow employees • Sought for the most effective systems and processes to provide a quality guest experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Support Specialist
      • 2006 - 2007

      • Provided technical assistance, support, and advice to end users by way of telephone & email • Conceived & presented training seminars to clients on company proprietary software • Maintained & managed multiple inconsistent system units & servers while making detail oriented reports • Communicated with programmers to identify software errors and to propose changes to software • Developed step by step user guides on how to use general software & company proprietary software • Provided technical assistance, support, and advice to end users by way of telephone & email • Conceived & presented training seminars to clients on company proprietary software • Maintained & managed multiple inconsistent system units & servers while making detail oriented reports • Communicated with programmers to identify software errors and to propose changes to software • Developed step by step user guides on how to use general software & company proprietary software

    • 700 & Above Employee
    • Customer Service Representative
      • 2004 - 2006

      * Provided automobile insurance quotes to prospective clients * Prepared & provided professional documents for client mortgage companies * In-house computer & network troubleshooting * Provided automobile insurance quotes to prospective clients * Prepared & provided professional documents for client mortgage companies * In-house computer & network troubleshooting

Education

  • Western Governors University
    Bachelor of Science (B.S.), Information Technology Management
    2015 - 2018
  • Canyon High School
    Degree, General
    2001 - 2005

Community

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