Experience

Dubaipetfood.com (The Pet Shop LLC)

• United Arab Emirates
• Retail
• 1 - 100 Employee

• Head of Supply Chain Operations

  • Jan 2019 - Present

  Reporting to the CEO and being part of the senior management team, the responsibilities cover the areas as detailed below. The business model is selling through own retail outlets, own ecommerce platform, market place and b2b.Responsible for leading a large/diverse team and managing the following activities -Procurement from 75 Foreign and Local Vendors for a range of 10,000 skus of food and non-food products.Submitting monthly rolling purchase forecasts to top vendors.Monitoring vendor service levels.Purchasing smartly ( the right stocks, in right quantities and at the right time) to capitalise on vendor rebates.Maintain optimum levels of inventory.Inventory accuracy between system and physical.Stock balancing across locations.Periodic inventory counts and annual stock counts.Keeping the shrinkage to the minimum.Ensuring all functional and business processes are followed by all teams.Manage logistics operations and costs.Manage warehouse operations and costs.Manage order fulfilment (own stores, b2b, b2c, market place).Balance between in-house delivery and outsourced delivery fleet for last mile.Support all channels of sales ( retail, ecommerce, market place, b2b etc.) in back office operational services.Team hiring,training and appraisals.KPI's setup, tracking and achieving in the areas of Forecast Accuracy, Inventory Hold, Fill rate, TAT on deliveries, Shrinkage, Logistics and Warehouse costs.All projects pertaining to Supply Chain/ Operations like, ERP, WMS, OFS implementation, New Market entry, New Brands integration, Warehouse enhancement studies, 3rd Party Logistics support etc.Ensure continuous improvements in all areas of the SC function.



Coty

• Netherlands
• Personal Care Product Manufacturing
• 700 & Above Employee

• Regional Market Planning Manager for Demand and Supply for META Region

  • Apr 2007 - Oct 2017

  Product range included, Cosmetics, Fragrances, Skincare, Haircare/Coloration and Bathline.Some of the brands included Davidoff, Calvin Klein, Marc Jacobs, Chloe, Chopard, Bottega Veneta, JLO, Roberto Cavalli, Gucci, Lacoste, Hugo Boss, David Beckham, Adidas, Jovan, Bourjois, Rimmel, Max Factor, Sally Hansen, Philosophy, Wella etc.Was responsible for setting up most of the below functions from scratch and leading it.Demand PlanningSupply PlanningS&OP - Leading and Driving all the meetings of the S&OP Cycle with various stake holders ( Internal & External )Inbound LogisticsInventory ManagementVAS (Value Added Services)Integrity of system inventory between the company and 3rd Party Warehouse.Driving Monthly cycle and Annual stock countsProject Management - New Markets/ Brands integration into the forecast and S&OP process, Forecast tools/ ERP implementation, S&OP Implementation etc.Team Management - Recruitment, induction and performance management of the team.KPI's - Forecast Accuracy, Bias, Service Levels, Inventory Hold, Inbound logistics cost control. Inventory Accuracy.



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Forecasting and Commercial Support Manager Middle East

  • Jul 2005 - Apr 2007

  Product range included, Cosmetics, Fragrances, Skincare, Haircare/Coloration.Some of the brands included Dermo Expertise, Vichy, L'Oreal Paris, Maybelline, L'Oreal Professional, Kerastase, Matrix, Recital, Garnier, Casting, Excellence, Studio, Kids, Ralph Lauren, Lancome, Giorgio Armani, Yves Saint Laurent, Van Cleef and Arpels, Alexander McQueen, Boucheron, Zegna, Stella McCartney etc.Was responsible forDemand PlanningSupply PlanningS&OP - Leading and Driving all the meetings of the S&OP Cycle with various stake holders ( Internal & External )Inbound & Outbound LogisticsInventory ManagementCustomer Service3rd Party Warehouse managementVAS (Value Added Services)Integrity of system inventory between the company and 3rd Party WarehouseDriving Monthly cycle and Annual stock countsProject Management - New Markets/ Brands integration into the forecast and S&OP process, Forecast tools/ ERP implementation, S&OP Implementation etc.Team Management - Recruitment, induction and performance management of the team.KPI's - Forecast Accuracy, Bias, Service Levels, Inventory Hold, Inbound & Outbound logistics cost control, Warehouse storage costs validation, Inventory Accuracy,

• Supply Planning Manager Middle East

  • Feb 2001 - Jul 2005