Pega Developer

• Sep 2021 - Present

Pega Developer

• Nov 2019 - Apr 2020

• Performed testing and debugging by using tracer, clipboard, live UI, requestor management and log file. • Created an agent to run an activity for the update of the works in the background. • Configured service level agreements on the assignment to check the work performance of the case. • Designed a new portal for a new access group by using harness and skin rule. • Populated the data from report definition as a class join and filter it by operators ID and work list to show the user case to the UI. • Deployed an application from lower environment to higher environment • Worked with the AMS team to maintain the QIMS application • Interacted with customers to resolve the incident tickets. • Set up the JIRA story from incident tickets Show less

PEGA Certified System Architect | JAVA Developer

• Apr 2019 - Apr 2020

• Extensive experience with the Pega 8.2, HTML5, CSS3, JavaScript, Java, and Oracle SQL. • Implemented Case Management using Case Life Cycle designs such as Assignment Shape, Decision Shape, Subprocess Shape, Utility Shape and Advanced Shapes. • Defined the Data Model by created Data Page, Data Transform and Property to store the data and copy the data. • Created the Process that contains Flow Rule to help a business process and Flow Action Rule to displays a task to users. • Added SLA rule to define interval of time to check the work performance such as Goal, Deadline and Past Deadline. • Generated Report such as Report Definition to populate the data from the classes. • Designed the User Interface with Harnesses, Section, Skin and Mixin. • Applied Declare Expression Rule to performed property value computation by using forward chaining or backward chaining. • Created Workgroup and Workbasket to share the work resources with operators in the same apartment or operators in difference department. • Debugged the case issue by using Live UI, Tracer and Clipboard. • Built web applications using HTML5 to display the content of the web page and CSS3 for styling properties for the content displayed by using inline, internal and external methods. • Inserted JavaScript to animate an element on a page and fix CSS layout issues on the section. • Used Java to setup the classes and methods to set the output and input between UI and database by implementing AJAX and JDBC. • Utilized Apache Tomcat to host as the local server. • Added Oracle PL/SQL language to write, read and delete from the databases that hosted by Amazon RDS. Show less

Student Assistant

• Aug 2013 - Jun 2016

•Tutored students with their homework such as JAVA, MySQL, Microsoft Word, Excel, Access •Monitored the front desk, assisted students in gaining access to computers •Monitored and provided support for all printers •Tutored students with their homework such as JAVA, MySQL, Microsoft Word, Excel, Access •Monitored the front desk, assisted students in gaining access to computers •Monitored and provided support for all printers