Chandani Khan
Assistant Professor at Dr. D. Y. Patil B-School, Pune- Claim this Profile
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Bio
Experience
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Dr. D. Y. Patil B-School, Pune
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India
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Higher Education
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1 - 100 Employee
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Assistant Professor
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Feb 2021 - Present
Act as first and continual point of contact for prospective families / Candidates from enquiry through to the enrolment of new students for PGDM. Interview students to understand their objectives and background. Provide clarifications to student’s queries in a professional manner. Follow-up with students for any enquiries through direct meetings, phone calls and emails. Advice students about the programs offered, admission procedure, eligibility and costs involved. Organise and conduct visits for prospective parents, ensuring the maintenance of high quality customer care at all times. Follow best practice Admissions procedure and engage on-going development and training. Ensure that the Target (Revenue Collected & Admission Count) is achieved on weekly, fortnightly and monthly basis. Record and report accurate and timely information on computerised Management Information System (MIS). Maintain a cordial relationship with the management, students, faculties and administrative teams for smooth operations. Coordinate with marketing communications team for preparing or updating admission materials, college publications and web sites.
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Indira School of Business Studies
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India
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Education Administration Programs
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1 - 100 Employee
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Senior Admission Officer
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Feb 2019 - Jan 2021
To build and maintain relationships with admission professionals. To make phone calls on leads generated and provided. To ensure the calls are made by maintaining all the Quality parameters. To maintain a clear CRM database. To ensure that the Target (Revenue Collected & Admission Count) is achieved on weekly, fortnightly and monthly basis. To schedule student appointments and interviews for admission process. To maintain a student admissions database with clear and complete student enrolment files. To maintain a cordial relationship with the management, students, faculties and administrative teams for smooth operations. To coordinate with marketing communications team for preparing or updating admission materials, college publications and web sites. To Handle the complete Admission life-cycle from Enquiry to Admission.
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Sales and lead generation
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May 2016 - Jul 2016
To Create awareness of needs in the minds of the customers To Increase average account size by building a deep understanding of a client or target’s business issues & KPIs. To Improve the conversion rate from target to prospects through questioning skills & a clear understanding of decision roles To Improve profitability & maximise margins by managing the discounting behaviour of procurement departments & dealing better with them. To Manage competitive threats by developing a shared, client focused approach to business development To Increasing the number of customers of the company
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Education
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Indira Global Business School
Master's degree, Marketing -
Savitribai Phule Pune University
Bachelor of Business Administration - BBA, Marketing