Enterprise Engagement | Senior Account Manager

• Jun 2021 - Present

•Build and strengthen client relationships with two global luxury hotel brands with a focus on custom integrations and emerging use cases while conducting routine analysis to measure impact of messaging on key guest satisfaction metrics •Lead project for global luxury hotel brand with an expansion from 4 pilot properties in the Middle East to over 15 properties across the Middle East and into Asia Pacific over the course of 12 months •Facilitate monthly performance reporting and analysis, custom business reviews, and product training sessions for 6 major retail brands in North America•Managed the WhatsApp channel platform integration for over 20 international hotel properties and operationalized the onboarding process across the broader Customer Success Team

Full-Time MBA Candidate at Carlson School of Management

• Sep 2019 - Jun 2021

Finance Leadership Development Program (FLDP) Intern

• Jun 2020 - Aug 2020

• Led cross-functional effort across Capital Finance to assess size of market share opportunity within the Phoenix Market• Forecasted Target growth at both the market and store level benchmarked against overall retail market growth• Analyzed IRI data and identified drivers of market share specific to the Phoenix market and presented 3 localized strategies to better align with the guest to maximize value• Assessed capital investment needed to successfully leverage existing store footprint to close the identified market share gap

Account Manager

• Jun 2016 - Aug 2019

• Managed client relationships with over 1,000 household policies worth $8M+ in policy premium • Expanded business reach through social media channels and experiential marketing events in Minneapolis • Directed agency implementation of new interactive application launched by State Farm to increase client touch points • Developed strategies to achieve monthly production goals while decreasing cancellation rate by 2% vs. LY• Led successful agency transition of 5000+ household policies while maintaining a customer loss of less than 5% over a 6-month period • Contacted new leads, identified customer needs, and marketed appropriate products and services

Studio Retail Manager

• Mar 2015 - Jul 2016

•Assumed leadership role on the retail floor and in the yoga studio and exemplified excellent customer care within a broad range of CorePower Yoga’s products and services. •Analyzed retail sales reports to determine which products would best drive sales at each studio•Collaborated with Retail Manager to process and allocate shipment•Executed weekly cycle counts as well as bi-annual physical inventory counts•Exercised merchandising best practices in order to best display merchandise, making product visually compelling to the customer

Marketing Associate

• Mar 2015 - May 2016

• Analyzed sales metrics in Nielsen to measure weekly performance and identify problems and opportunities within the 3 biggest customers- Walmart, Kroger, and Publix• Forecasted volume for assigned product categories and communicated results to management at monthly operations meetings• Spearheaded analysis streamlining Pillsbury’s Box Tops for Education offerings across entire SKU portfolio resulting in $2M+ savings • Led data analysis for project removing 35% of products from the portfolio to simplify the shopping experience for consumers while reducing complexities in manufacturing• Managed Pillsbury’s annual marketing budget and tracked spending vs. plan

Merchandise Specialist

• Jul 2014 - Feb 2015

• Drove merchandise presentation and communications across all 133 Target Canada stores• Tracked store data to provide online support improving the customer in-store experience • Collaborated with buyers and business analysts to allocate merchandise for women’s accessories and apparel • Drove merchandise presentation and communications across all 133 Target Canada stores• Tracked store data to provide online support improving the customer in-store experience • Collaborated with buyers and business analysts to allocate merchandise for women’s accessories and apparel

Visual Assistant Manager

• May 2013 - May 2014

• Oversaw visual displays of the sales floor involving fixture build-outs and table placements in a visually appealing way to increase customer traffic • Managed an average of 20 associates on the floor and in the stockroom each day• Conducted group interviews and new hire training twice a week • Oversaw visual displays of the sales floor involving fixture build-outs and table placements in a visually appealing way to increase customer traffic • Managed an average of 20 associates on the floor and in the stockroom each day• Conducted group interviews and new hire training twice a week

Statistics Preceptor

• Jan 2012 - May 2013

• Assisted professors by grading papers and holding office hours • Assisted professors by grading papers and holding office hours