Experience

The Intellekt Group, LLC

• United States
• Information Services
• 1 - 100 Employee

• Human Resources Generalist

  • Oct 2023 - Present



TaskUs

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Senior Human Resources Business Partner

  • Jun 2022 - Present

  Served as the site human resources main point of contact for over 1,200 employees and main advisor of HR related matters to Senior leaders including the site Vice President. ● Responsible for the creation of Quarterly Site Townhall meetings with Operations Managers which improved employee satisfaction scores (eNPS) by 25%. ● Coordinated the planning of reductions in force which involved the placement of more than 90% of impacted employees to roles within the organization and… Show more Served as the site human resources main point of contact for over 1,200 employees and main advisor of HR related matters to Senior leaders including the site Vice President. ● Responsible for the creation of Quarterly Site Townhall meetings with Operations Managers which improved employee satisfaction scores (eNPS) by 25%. ● Coordinated the planning of reductions in force which involved the placement of more than 90% of impacted employees to roles within the organization and ensuring compliance with WARN Act. ● Assisted in the development of the site’s attrition plan which reduced turnover by 10%.

• Human Resources Business Partner

  • Jun 2021 - Aug 2023

  -Develops human resources solutions by collecting and analyzing information and recommending courses of action. -Improves manager and employee performance and experience by identifying problems and evaluating potential solutions. -Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions. -Prepares reports by collecting, analyzing, and… Show more -Develops human resources solutions by collecting and analyzing information and recommending courses of action. -Improves manager and employee performance and experience by identifying problems and evaluating potential solutions. -Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions. -Prepares reports by collecting, analyzing, and summarizing data and trends. -Ensure compliance with federal, state, and local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions. -Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience. -Review and file new hire paperwork including I-9 documentation.â Track and administer employee leave, including but not limited to FMLA, Military, and Disability leaves. -Administer our Employee Satisfaction Survey. -Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise. -Manage documentation in personnel files. -Conduct exit interviews as needed. -Update/revise employee policies and procedures as required by law or necessary for the business. -Maintain a positive culture by managing the day-to-day office tasks as needed. -Other duties as assigned based on the needs of the business.

• Recruiter

  • Jul 2020 - Jun 2021

  -Full-cycle recruitment: sourcing, screening, selection, negotiation, offer and close -Meet with Hiring Managers to define candidate selection criteria and timelines for delivery. -Partner with Hiring Managers to understand current and future needs as well as educating on best practices for interviews -Passively source for top talent and manage a pipeline 100-200 people ready to hire -Ensure job postings are accurate, marketable and target the appropriate… Show more -Full-cycle recruitment: sourcing, screening, selection, negotiation, offer and close -Meet with Hiring Managers to define candidate selection criteria and timelines for delivery. -Partner with Hiring Managers to understand current and future needs as well as educating on best practices for interviews -Passively source for top talent and manage a pipeline 100-200 people ready to hire -Ensure job postings are accurate, marketable and target the appropriate audience -Maintain data in recruitment systems -Attend community events to promote TaskUs' brand and plan Interviewing Days on-site -Build a bench of qualified and interested candidates for high volume roles

• On-boarding Coordinator

  • Jul 2019 - Jun 2020

  -Manage the onboarding experience for new hire classes ranging in size from 1-150+ people. -Assist recruiters with day-to-day talent acquisition process and administration (ex: interview scheduling, next steps etc.) -Initiate and review background checks. -Create and send offer letters; ensure offer letters are complete and accurate. -Ensure data in recruiting systems is complete and accurate so integrations with HRIS and other 3rd party tools work as… Show more -Manage the onboarding experience for new hire classes ranging in size from 1-150+ people. -Assist recruiters with day-to-day talent acquisition process and administration (ex: interview scheduling, next steps etc.) -Initiate and review background checks. -Create and send offer letters; ensure offer letters are complete and accurate. -Ensure data in recruiting systems is complete and accurate so integrations with HRIS and other 3rd party tools work as intended. -Ensure all required documentation has been completed by new hires and filed accordingly in all Recruiting systems (ex: hiring documents, personal documents etc) -Ensure all new hires have everything they need on day one. (ex: laptop, credentials, email address, etc.). -Send welcome emails to all new hires so they know what to do and where to go day one. -Send new hire paperwork and track completion. -Ensure all new hires are engaged and ready to start. -Source and screen new candidates, using all available methods, including online, posting flyers, developing Recruiting Partnerships with local businesses, schools, and vendors, as well as using social media to connect with an audience you build.

• On-boarding Associate (Hiring Manager)

  • Jul 2018 - Jun 2019