Experience

Maia Quy Nhon - A Fusion Resort

• Vietnam
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Oct 2022 - Present



Movenpick Resort Waverly Phu Quoc

• Assistant Front Office Manager

  • Jan 2021 - Dec 2022



Saint Simeon Resort & Spa

• Vietnam
• Hospitality
• 1 - 100 Employee

• Acting Front Office Manager

  • Dec 2019 - May 2020

• Guest Service Manager

  • Jan 2019 - Dec 2019

• Guest Service Supervisor

  • Jul 2018 - Jan 2019



Oakwood Hotel & Residence Ho Chi Minh

• Guest Service Representative

  • Feb 2018 - Jul 2018



Ibis Saigon Airport Hotel

• Receptionist

  • Sep 2016 - Sep 2017

  • Welcome the guests whether on the phone or in the hotel and ensure that the check-in and check-out procedures are very well handled.• Ensure that the quality of the service offered to the guest is in accordance with company and Brand standards.• Encourage guest to enroll for Brand’s membership program.• Ensure that all guests who stay at the hotel are completely satisfied and all interactions with them are handled in a very professional manner right up to the payment of the bill.• Carry out all the day-to-day Front Office operations associated with the guests.• Assist the Guest efficiently, courteously and professionally in all Front Office Duties, as per internal procedures.• Perform miscellaneous job-related duties as assigned.