Experience

SPG America

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Human Resources Coordinator

  • Jun 2023 - Present

  United States



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Executive

  • May 2009 - Sep 2013

  Chennai, Tamil Nadu, India Worked as a Bank back-end support like Account opening, KYC checks, Data Modification, andupdating the records. •Verify the applications and documents given by the customer with the records. •Worked with cross-functional teams to develop thoughtful product positioning strategies. •Tracked monthly applications and records to generate the reports for business development planning.



Ibm Info Services Private Limited

• India
• Consumer Services
• 1 - 100 Employee

• Help Desk Executive

  • Dec 2008 - Apr 2009

  Chennai, Tamil Nadu, India • Involved in the mail reply of the CBDT project to the clients. • Issuing the RSA Tokens to the users, activating and deactivating the tokens to the users. • Collecting the asset data for all 47 locations in Chennai. • Taking care of 12 people in the team to assign the job for a particular day to them. • Assigning the calls to the team members(engineers). • Taking feedback from the clients for the calls attended by the engineers. • Sending the daily, weekly, and monthly &… Show more • Involved in the mail reply of the CBDT project to the clients. • Issuing the RSA Tokens to the users, activating and deactivating the tokens to the users. • Collecting the asset data for all 47 locations in Chennai. • Taking care of 12 people in the team to assign the job for a particular day to them. • Assigning the calls to the team members(engineers). • Taking feedback from the clients for the calls attended by the engineers. • Sending the daily, weekly, and monthly & attendance reports. • Telecaller Show less



Optimus Global Services Ltd

• India
• Outsourcing/Offshoring
• 1 - 100 Employee

• TeleCaller

  • May 2007 - Nov 2008

  Chennai, Tamil Nadu, India • Handheld Inbound telephone calls from interested customers. • Involved in the collection activities (banking Operations) of ABN AMRO Bank LTD. • Interacting with the clients who are liable to make the payment every month and ensuring the given target is achieved with the provided quality norms. • Taking escalation calls and resolving the issues, either if it is banking side or the customer side. • Conducting daily workplace meetings for 15 minutes and discussing new circulars, and… Show more • Handheld Inbound telephone calls from interested customers. • Involved in the collection activities (banking Operations) of ABN AMRO Bank LTD. • Interacting with the clients who are liable to make the payment every month and ensuring the given target is achieved with the provided quality norms. • Taking escalation calls and resolving the issues, either if it is banking side or the customer side. • Conducting daily workplace meetings for 15 minutes and discussing new circulars, and processes, motivating the team for the achievement of the collection target. Show less