Experience

Siam Toppan Packaging Co., Ltd.

• Thailand
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Customer Service Manager

  • Mar 2018 - Present

  Siam Toppan Packaging | 2018 – PresentCustomer Service Manager- Take care and be responsible for new customers.- Follow up and coordinate with planning and production control departments about delivery schedule and coordinate with the shipping and warehouse departments about delivering products to customers correctly and on time. - Think of strategies and methods for developing southern employees to realize good service and professional command.- Devise strategies to develop customer service work to gain satisfaction. Performance report And plan every quarter to the head of the section. Show less

• Sales Assistant

  • Sep 2012 - Mar 2018

  Siam Toppan Packaging | 2013 – 2018Sale Assistant Staff- Calculate the price (using ERP program) as assigned by the sales representative. Calculate layout artwork to charge the price for sales representatives.- Receive artwork New from Sales Representative Coordinate with the Prepress Section.- Receive artwork from the prepress section and sent it to customers for approve. Create a Master File (BOM sheet) into the ERP system and Coordinate with prepress section.- Accepting claims & complain from customers Coordinate with QA departments. Coordinate with the shipping department and warehouse to receive claims from customers. Show less



THE PEARL PRINTING CO.,LTD.

• Junior Sales

  • Mar 2011 - Aug 2012

  Junior Sale Executive-Calculate the price .-Receive artwork New from customer and Coordinate with graphic section . Sent artwork to customer for approve.-Create a customer order and coordinate with planning & production section Follow up and coordinate with deliver section about delivery schedule. Report sales to department heads.

• Human Resources Assistant

  • Mar 2009 - Mar 2011

  Human Resource Staff-Make a plan and plan to recruit employees.-Recruit and select employees, both production line employees and office staff Training new employeesPrepare the company's training documents for the speakers-Take care of staff uniforms according to the conditions of the company.