Experience

EasyTerritory

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Specialist

  • Jan 2016 - Present

  Specializing in Cloud and On-Premises implementations of EasyTerritory geospatial business intelligence mapping solution, integration with Microsoft Dynamics 365, consulting, use case and training development, and technical support. Specializing in Cloud and On-Premises implementations of EasyTerritory geospatial business intelligence mapping solution, integration with Microsoft Dynamics 365, consulting, use case and training development, and technical support.



Florida Department of Elder Affairs

• United States
• Government Administration
• 1 - 100 Employee

• Telecommunications Administrator and Leasing Coordinator

  • Sep 2013 - Jan 2016

  • Manage $300,000 contract with telecommunications vendor and monitor system functionality servicing 250 Department HQ staff members• Manage lease actions, office relocations, installation of voice and data wiring, and contract agreements for 35 leased properties statewide• Design call routing, scripting, and reporting for central call center• Streamline Department resources to meet customer telecommunications needs

• Distributed Computer Systems Specialist

  • Dec 2010 - Sep 2013

  • Developed and configured a distributed computer systems environment with appropriate hardware and software on a network of 500 Department employees statewide• Configured remote technology as part of the Mobile Assessment Deployment Team• Trained 250 staff members across 19 field offices statewide in the use of remote technology• Earned Davis Productivity Award for efficiencies gained through the Mobile Assessment Deployment Team

• Computer Technician

  • Oct 2007 - Dec 2010

  • Worked with programmers and systems analysts in problem determination and resolution• Assisted in providing for the security and confidentiality of Department data storage• Ensured prompt resolution of all technology issues for Department staff members statewide• Developed user training materials for various desktop and web-based applications



U.S. Army

• United States
• Armed Forces
• 200 - 300 Employee

• Radio Operator Maintainer - Paratrooper

  • Oct 2003 - Oct 2007

  • Maintained communication equipment and security devices for Battalion Headquarters • Provided secure communications for Brigade/Battalion Command during tactical operations • Deployed to Iraq in support of Operation Iraqi Freedom Nov 2004 – Nov 2005 • Established and implemented the Iraqi Geospatial Reference System, a system essential for future infrastructure development projects • Maintained communication equipment and security devices for Battalion Headquarters • Provided secure communications for Brigade/Battalion Command during tactical operations • Deployed to Iraq in support of Operation Iraqi Freedom Nov 2004 – Nov 2005 • Established and implemented the Iraqi Geospatial Reference System, a system essential for future infrastructure development projects