Experience

Builders World

• Australia
• Wholesale Building Materials
• 1 - 100 Employee

• Business Development Manager - Brisbane, Sunshine Coast & Toowoomba

  • Apr 2021 - Present

  Builders World provides the retail, residential and commercial sectors with premium bathroom, kitchen and laundry products at competitive pricing with an aim to deliver on beautiful but functional spaces. As the Senior Business Development Manager, my key responsibilities entail: - Developing, planning and implementing business growth and sales strategy - Driving business development in the Brisbane, Sunshine Coast & Toowoomba markets servicing both Business to Business and Business to Consumer clients in line with the revenue KPIs. - Leading a team to strive for sale conversions with excellent customer service through prompt communication, timely delivery of customised solutions and comprehensive after sales service - Assisting clients with the development of analysed plans and specifications to cater to projects with cost estimations. - Using industry leading technology (CRM) to cross and up sell solutions based on their changing requirements - Applying for and negotiating contracts and tenders - Assisting management in identifying new opportunities both in terms of the market, products and sectors.



Phoenix Tapware

• Territory Manager - Brisbane & Far North Qld

  • Apr 2016 - Mar 2021

  Phoenix has been producing quality tapware, showers, bathroom and kitchen accessories in Australia since 1989. A brand known for its innovation, precision and quality, every product is designed in house and made with pride for a timeless experience. As the Brisbane & Far North Queensland's Territory Manager, I: - Identified new product and feature offerings required by the market and worked with the in-house design team to deliver on them - Led the account management and customer service delivery teams to deliver products and solutions to clients in an efficient and seamless way - Led the business development of new and old clients across Brisbane and Far North Queensland, ensuring the set KPIS for revenue always exceeded - Led the training and induction of new retail clients on products and installations - Marketed the brand at various lifestyle exhibitions and events - Collected, analysed and mapped out the required specifications and costings for projects for customers - Developed and implemented the go-to-market and sales strategy for the allocated market based on current and future market needs while having a differentiation in the offerings



Tradelink

• United States
• Advertising Services
• 1 - 100 Employee

• Commercial Estimator

  • Oct 2014 - Feb 2016

  Tradelink is Australia's oldest plumbing merchants supplying affordable bathroom, kitchen and laundry solutions to Australian for over 150 years. As the Commercial Estimator at Head Office, I:- Developed project scopes leading to construction design and costings in consultation with clients- Developed pitch and tender documents to secure projects and clients while liaising with prospective clients to ensure their needs were understood and catered to- Worked on exisiting clients and relationships to ensure ongoing sales through providing customised, prompt and cost effective solutions delivered timely- Assisted the team on significant projects for scoping, product selection and costings to win projects under tight time constraints- Identified new clients and worked with them to secure new channels for sales

• Showroom Consultant

  • Oct 2011 - Oct 2014

  - Liaised with builders, architects and designers with product selection- Undertook sales calls to sell, up sell and cross sell bathroom fixtures and plumbing products to new and existing customers- Assisted in the development of marketing initiatives- Assisted with the trade enquiries to convert them into sales- Managed the showroom displays including updating products to feature current and relevant products based on the needs of the clientele - Organised the timely delivery schedule for account customers and ensured after sales service calls were conducted



Reece Group

• Australia
• Wholesale Building Materials
• 700 & Above Employee

• Sales Consultant

  • 2007 - Oct 2011

  Reece is Australia's leading supplier of plumbing and bathroom products with over 370 branches across the country. As their Sales consultant I: - Liaised with builders, architects and designers to scope out their requirements, assist in product selection and deliver customised solutions - Assisted in the development and implementation of the marketing and sales initiatives including trade shows, exhibitions and demonstrations - Provided input into the design, layout and maintenance of dealer merchandise and display to maximise store performance - Developed strong working relationships with ket account holders for maximum sales outcomes through high levels of customer service and regular and prompt communication - Worked on business development activities like cold calling new and existing clients to increase revenue through targeted and customised product solutions - Worked on the operations and logistics of the store to ensure the process from quoting to delivery was seamless. - Worked on continuous improvement of business processes from enquiry to delivery of products for better customer outcomes - Developed tenders for both local and state government projects to win accounts inline with the allocated KPIs