Experience

Car Toys

• Retail
• 400 - 500 Employee

• Store Manager

  • 2021 - Present

  • Manage store performance by tracking store sales and profit contribution objectives including overseeing store functions from sales to inventory implementing new store programs.• Establish and maintain company culture within store.• Achieve operational results by providing oversight of staff training and development, customer experience, loss prevention, turnover and safety.• Provide leadership, guidance and open communication to motivate staff in a fast-paced and dynamic environment. Show less

• Executive Assistant

  • 2018 - 2021

  • Supported organization by maintaining information from team members for presentation development, report management, project management and completing executive tasks.• Maintained calendars, meeting arrangements and conference calls.• Assisted with planning and scheduling meetings/special events for leadership meetings. Screened and responded to incoming meeting requests and correspondence.• Handled executive requests and queries timely and confidentially.

• Store Manager

  • 2013 - 2018

  • Managed store performance by tracking store sales and profit contribution objectives including overseeing store functions from sales to inventory implementing store programs.• Established and maintain company culture within store.• Achieved operational results by providing oversight of staff training and development, customer experience, loss prevention, turnover and safety.• Provided leadership, guidance and open communication to motivate staff in a fast-paced and dynamic environment. Show less

• Assistant Store Manager

  • 2007 - 2013

  • Oversight of shipping, transferring and receiving of store inventory.• Monitored inventory movement in and out of the store maintaining location of merchandise.• Maintained stock room and inventory.• Collaborated with Store Manager to achieve store sales and profit objectives, provide leadership to staff while managing store operations.

• Wireless Manager

  • 2004 - 2007

  • Partnered with store manager to achieve store sales and operational performance objectives.• Tracked weekly/monthly store KPIs and made necessary adjustments.• Analyzed performance data and reported on store strengths, weaknesses, and opportunities.• Fostered professional and productive relationships with store staff and customers.



State Farm Insurance

• 700 & Above Employee

• Auto Claims Service Assistant

  • 1999 - 2004

  • Completed data entry and initial file set up for new claims. • Prepared and processed claim and expense payments. • Interacted with customer to obtain loss information and to respond to customer inquiries. • Anticipated and met internal and external customer needs. • Completed data entry and initial file set up for new claims. • Prepared and processed claim and expense payments. • Interacted with customer to obtain loss information and to respond to customer inquiries. • Anticipated and met internal and external customer needs.