Benefits Specialist

• Jul 2015 - Present

Physical Therapy Aide

• Dec 2014 - Apr 2015

- Assisted therapists with patient therapy and exercises- Applied heat therapy, cold therapy, E-Stim, and ultrasound therapies to patients as needed- Assisted patients in the safe and appropriate use of exercise equipment and devices- Provided instruction to patients regarding safe execution of assigned home exercises- Completed data entry for the purpose of maintaining patient care notes

Secretary, Physical Therapy Department

• May 2013 - Apr 2015

- Maintained patient flow in clinic; monitored the check-in and check-out of patients- Maintained schedule of physical, occupational, and speech therapists, using EAS-E scheduling program- Scheduled new patients and re-scheduled current patients for future therapy visits- Scanned medical records and documents into Help-2- Entered data into ROMS system and collected co-payments via Webcollect- Obtained prior-authorization from Medicare, Medicaid, Worker's Compensation, and any other insurances that required prior-authorization Show less

Youth Swim Coach

• Sep 2012 - May 2013

- Managed youth swimmers during daily practice sessions - Developed workouts to meet individual needs and goals of each swimmer - Observed swimming stroke/technique of each swimmer and provided alternate methods as necessary - Encouraged and motivated swimmers in the setting of personal goals to prepare for monthly swim meets and for major bi-annual state swim meets - Managed youth swimmers during daily practice sessions - Developed workouts to meet individual needs and goals of each swimmer - Observed swimming stroke/technique of each swimmer and provided alternate methods as necessary - Encouraged and motivated swimmers in the setting of personal goals to prepare for monthly swim meets and for major bi-annual state swim meets

Swimming Instructor

• Apr 2012 - Nov 2012

- Taught swimming lessons to children of varying levels and abilities in swimming - Designed level-appropriate swim lesson plans to meet the needs and skills of individual students - Revised lesson plans as needed in order to accommodate for less/more advanced swimmers to create a learning experience for all students - Taught swimming lessons to children of varying levels and abilities in swimming - Designed level-appropriate swim lesson plans to meet the needs and skills of individual students - Revised lesson plans as needed in order to accommodate for less/more advanced swimmers to create a learning experience for all students

Tech - Emergency Department

• Aug 2011 - Apr 2012

- Assisted doctors and nurses in busy ER environment - Assessed state and condition of patients, and provided necessary care - Took initiative to: administer EKGs, perform CPR, set up IVs and draw blood, cleanse and dress wounds - Served as liason between ER doctors and other hospital departments and staff - Arranged for transfer of patients from ER to other departments of hospital - Arranged for transfer/transport of patients from Pioneer Valley Hospital to other hospitals for care Show less

Clerk - Gastroenterology Department

• Jan 2011 - Jun 2011

- Maintained electronic filing system of clinic, scanned files, doctor notes, and results/pictures from procedures - Collaborated with insurance companies to determine coverage status of each patient prior to clinic operations and procedures - Trained a new Clerk - Maintained electronic filing system of clinic, scanned files, doctor notes, and results/pictures from procedures - Collaborated with insurance companies to determine coverage status of each patient prior to clinic operations and procedures - Trained a new Clerk

Full-Time Missionary

• Apr 2009 - Oct 2010

- Trained other missionaries - Educated and taught people about the church - Taught weekly English classes - Communicated with a variety of individuals - Became fluent in Indonesian writing, speaking, and reading - Trained other missionaries - Educated and taught people about the church - Taught weekly English classes - Communicated with a variety of individuals - Became fluent in Indonesian writing, speaking, and reading

Assistant Swim Coach

• Aug 2008 - Apr 2009

- Worked along side the head coach to manage varying levels of youth swimmers during daily practice sessions - Developed and altered workouts to meet individual needs and goals of each swimmer - Observed swimming strokes and techniques of each swimmer - Provided alternate stroke techniques as necessary - Attended weekly/monthly swim meets, observed performances of each swimmer and provided feedback - Worked along side the head coach to manage varying levels of youth swimmers during daily practice sessions - Developed and altered workouts to meet individual needs and goals of each swimmer - Observed swimming strokes and techniques of each swimmer - Provided alternate stroke techniques as necessary - Attended weekly/monthly swim meets, observed performances of each swimmer and provided feedback

Junior Varsity Swim Coach

• Aug 2008 - Apr 2009

- Managed practice sessions for Junior Varsity (beginner level) high school swimmers - Encouraged swimmers to set personal goals in preparation for weekly swim meets and for qualification in the end-of-season Region and State swim meets - Designed and altered workouts based upon the needs and goals of each swimmer - Managed practice sessions for Junior Varsity (beginner level) high school swimmers - Encouraged swimmers to set personal goals in preparation for weekly swim meets and for qualification in the end-of-season Region and State swim meets - Designed and altered workouts based upon the needs and goals of each swimmer

Administrative Assistant

• Mar 2006 - Apr 2008

- Prepared monthly billing paperwork - Maintained inventory of drugs and other pharmacy supplies - Ordered and restocked new drugs and supplies, as needed - Maintained patient prescription and insurance information files - Trained two new Administrative Assistants - Converted pharmacy paper filing system to an electronic system, scanned files, prescriptions, and documentation in to HELP-2 program - Prepared monthly billing paperwork - Maintained inventory of drugs and other pharmacy supplies - Ordered and restocked new drugs and supplies, as needed - Maintained patient prescription and insurance information files - Trained two new Administrative Assistants - Converted pharmacy paper filing system to an electronic system, scanned files, prescriptions, and documentation in to HELP-2 program