Chaithali Salil
Macmillan Cancer Care Support Coordinator at Manchester University NHS Foundation Trust- Claim this Profile
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Bio
Credentials
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Discover, Design, Deliver - Basics of Quality Improvement
Manchester University NHS Foundation TrustJan, 2022- Oct, 2024 -
Professional consulting
Chartered Management InstituteMay, 2021- Oct, 2024 -
Strategic management and leadership
Chartered Management InstituteMay, 2021- Oct, 2024
Experience
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Manchester University NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Macmillan Cancer Care Support Coordinator
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Sep 2021 - Present
- Personalised Cancer care and support through Holistic needs assessments, and personalized care plans. - Communicating with patients to identify their needs or concerns by rapport building and using skills such as Motivational Interviewing, SAGE, THYME, and compassion. - Coordinating and liaising with Clinical Nurse Specialists, different grades of medical and nursing staff, GPs, community care organizations, and staff from other hospitals/trusts. - Working alongside the clinical nurse specialists for understanding the service needs and demands and collaborating for resolving the issues through process planning. - Improved understanding and knowledge about Cancer - Types, staging, diagnosis, treatment, and prognosis. Specialising in Pancreatic and Liver cancer. Show less
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Coventry University
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United Kingdom
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Higher Education
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700 & Above Employee
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Project Management Intern
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Feb 2020 - Aug 2020
• Assisted & worked alongside the facilitator of the SUCE faculty in developing activities for community outreach such as analyzing the city council’s database for identifying population diversity and dispersion & connecting with unique community organizations within the city. • Managed two-way communications between the patient group (i.e. service users & carers) and the faculty at the university such as facilitation of the redesign of the website & producing learning materials with patient voices. • Conducted semi-structured virtual interviews with differently enabled service users & carers to gather information about their experience as a patient/carer & their perspectives on the provision of health & care. • Presented concise reports of the formal patient interactions on Microsoft Sway for enhancing student learning mechanisms in the Faculty of health & life science at the University. Show less
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Liverty CIC
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United Kingdom
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Health, Wellness & Fitness
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Service Development Intern
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Feb 2020 - Jul 2020
• Researched and presented a project development initiative in a team (Social Prescribing Project) for enhancing the link between primary and community care in a systematized manner. • Conducted stakeholder analysis for identifying the potential stakeholders and their degree of involvement in the undertaken projects with the organization. • Assisted the senior management team in strategizing for long-term goals of the organization using market analysis tools & project management techniques. • The pandemic situation built resilience in working remotely and delivering similar project objectives as planned before the unprecedented times. • Conducted desk-based research and a plan was drafted for launching a community-based well-being program for the local COPD patients. Similar to the RIPPLE project initiated by Coventry University Show less
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SRCC Centre for child development
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Mumbai, India
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Executive Centre Operations
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Jul 2017 - May 2019
• Coordinated and synchronized appointments and treatment protocols/procedure requirements for doctors and therapists. • Identified client needs and execution of process improvements to minimize the potential gaps in services. • Streamlined and developed measures to attend to patient grievances and assisting senior management to solve issues in real-time. • Evaluated and analyzed staff productivity, client information spreadsheets to hypothesize marketing strategies to improve the efficiency of the Centre. • Devised alternate approaches to the client services with the help of the CSR (Corporate Social Responsibility) department for active engagement with the donors. • Presented monthly progress report by self-analysis suggesting service improvements to senior management • Managed events and coordinated board meetings with minute taking to assess further client needs. • Maximised clientele with the help of social media promotion and web development for the Centre. Show less
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Education
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Coventry University
MSc Global Healthcare Management, Hospital and Health Care Facilities Administration/Management -
University of Mumbai
Diploma, Hospital and Health Care Facilities Administration/Management -
University of Mumbai
BSc in biotechnology, Biotechnology