Experience

DataMites™

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Center Head

  • Sep 2022 - Present

  + Ability to establish and maintain effective working relationships with employees at all levels throughout the organisation. + Assist in managing schedules of online, offline and other study programs. + Handle batch coordination. Develop and manage a comprehensive academic support program. + Assist in updating lesson content and instruction methodology. + Assist in development of training modules and programs. + Coordinate with trainer and center coordinators to develop lesson plans and materials. Show less



BYJU'S

• India
• E-Learning Providers
• 700 & Above Employee

• Academic Specialist / Operations

  • Nov 2021 - Jul 2022

  + Managed the academic data and implement best practices in data utilization and optimization and provide support, training, and assistance to other users + Worked in quality assurance by focusing upon the performance metrics of the employees or other tutors using KPI's. + Also focused on the key activities and responsibilities of the employees and teams by using KRA's + Collaborated with the scheduling team in the preparation of class schedule and class enrollment imports + Supported academic leadership team members with matters such as updates, imports, batch changes, queries, exports, and reports by arranging standardized meetings. + Learnt, understood, and assessed existing academic operations processes across various other departments + Developed methods to automate data shuttling processes to reduce errors across systems + Managed projects and maintain timelines to ensure that all systemsrun efficiently Show less



Unacademy

• India
• E-Learning Providers
• 700 & Above Employee

• Team Lead Manager

  • Sep 2020 - Nov 2021

  + Created an inspiring team environment with an open communication culture + Settled clear team goals & Delegated tasks and set deadline, also overseen day-to-day operation. + Monitored team performance and report on metrics & motivated team members. + Discovered training needs and provided coaching + Listened to team members’ feedback and resolved any issues or conflicts + Recognized high performance and reward accomplishments + Encouraged creativity and risk-taking, also suggested and organized team building activities + Corporated with various other departments. Show less



RK Classes

• Thane, Maharashtra, India

• Head Of Department

  • Sep 2019 - Nov 2021

  + Provided direction to Managers in planning and executing assigned projects. + Ensured that all staffs follow department policies and procedures. + Analyzed any department related issues and provide immediate resolutions. + Assisted in employee recruitment, performance evaluation, promotion, retention and termination activities. + Scheduled regular clients and department meetings by building productive and long term relationships with clients. + Maintained existing clients base and identify and develop new clients. + Addressed employee grievances and build positive working environment for employees. + Developed department budgets and establish cost-reduction initiatives. Show less



Offline coaching centres

• Mumbai, Maharashtra, India

• Educator

  • Apr 2012 - Dec 2018

  + Initially started working as a lab associate or a lab assistant, helping head tutors with lab requirements. + Conducted live offline sessions in various classes located all around mumbai. + Worked along side of my education, helped myself with college fees, travel allowance and to earn a bit of pocket money. + Initially started working as a lab associate or a lab assistant, helping head tutors with lab requirements. + Conducted live offline sessions in various classes located all around mumbai. + Worked along side of my education, helped myself with college fees, travel allowance and to earn a bit of pocket money.