Experience

Cnergyis Infotech India Pvt. Ltd.

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Implementation Consultant

  • Sep 2017 - Present

  • Implementation of cloud HRMS software (ZingHR) like Leave management, Time &Attendance, Claims, Travel, Recruitment, Employee Life Cycle, Performance ManagementSystem• Implement the mod rules of HRMS software solution based on the requirement document which includes setting up various workflows, data import and data transformation activities, mapping the HR policies to the software by using predefined tools. Creation of specific reports as per client’s requirement• Monitor testing results against requirement document, performance measures and establishGo/No Go criteria for software module readiness.• Liaise with development team and client based on the UAT feedback and make necessaryamendments to the solution until it suffices client’s requirement.• Provide technical expertise and online as well as on site training and facilitate knowledge transfer to all the respective module stakeholders at client end.• Draft and deliver all instructions and Go Live communications• Develop and execute Go Live readiness checklist and ensure adherence to the same for a successful transition from Implementation to Go Live phase• Provide resolution for escalated support issues/tickets via email/telephone or on site visit.• Prepare for change request; identify user impacts, roles, responsibilities, and security guidelines; upgrade & validate configuration; develop relevant training material.• Perform trend analysis to identify recurring issues and work with various teams to perform Root Cause Analysis followed by implementation of permanent fix.• Improve on current functionalities as well as automate various manual implementation activities so as to reduce the man days required for project implementation.• Provide assistance to sales team as and when required by participating in sales calls to delivertechnical presentation and software functionality demonstration to sales prospects addressing their specific requirements



Spine Technologies India Private Limited

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Sr. Technical Engineer

  • Apr 2015 - Aug 2017

• Implementation Engineer

  • Apr 2015 - Aug 2017

  • Implementation of cloud HRMS software (ZingHR) like Leave management, Time &Attendance, Claims, Travel, Recruitment, Employee Life Cycle, Performance ManagementSystem• Implement the mod rules of HRMS software solution based on the requirement document which includes setting up various workflows, data import and data transformation activities, mapping the HR policies to the software by using predefined tools. Creation of specific reports as per client’s requirement• Provide resolution for escalated support issues/tickets via email/telephone or on site visit.• Perform trend analysis to identify recurring issues and work with various teams to perform RCA(root cause analysis) followed by implementation of permanent fix.• Develop and execute Go Live readiness checklist and ensure adherence to the same for a successful transition from Implementation to Go Live phase



DHFL

• India
• Financial Services
• 700 & Above Employee

• Branch Coordinator

  • 2014 - 2015