Chaila R. Scott, MPA

Care Specialist at Upward Health
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Contact Information
us****@****om
(386) 825-5501
Location
Baton Rouge, US

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Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Care Specialist
      • May 2023 - Present

      • Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies • Speak with patients about the role that Upward Health can play in helping them improve their health • Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process • Capture accurate and timely documentation in our company‘s software system • Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies • Speak with patients about the role that Upward Health can play in helping them improve their health • Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process • Capture accurate and timely documentation in our company‘s software system

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • New Advocate Mentor and Action Network Manager
      • Mar 2023 - Present

      New Advocate Mentor Key Responsibilities: • Welcome new advocates to the group • Lead the group in revisiting group norms so that new members can participate in the process. • Be a steward of anti-oppression practices within my group. • Get the new volunteers/advocates engaged at a level they are comfortable with, and then bring them along as much as possible. • Staying in touch to keep the pulse (What things do they like? What questions do they have? How could we… Show more New Advocate Mentor Key Responsibilities: • Welcome new advocates to the group • Lead the group in revisiting group norms so that new members can participate in the process. • Be a steward of anti-oppression practices within my group. • Get the new volunteers/advocates engaged at a level they are comfortable with, and then bring them along as much as possible. • Staying in touch to keep the pulse (What things do they like? What questions do they have? How could we improve their experience with RESULTS?) • Continuing to provide opportunities to new members to participate and take on leadership roles. • Being a resource for questions on participation and connecting new people with training resources working with neighboring RESULTS groups that need help with mentoring. Action Network Manager Key Responsibilities: • Keep in touch with Group Leader and advocates in RESULTS Louisiana group to provide a bridge between action-taking and the network. • Participate in monthly Action Network Manager support calls • Provide feedback back to the group on the actions they have taken. • Being creative on how to build action. Show less New Advocate Mentor Key Responsibilities: • Welcome new advocates to the group • Lead the group in revisiting group norms so that new members can participate in the process. • Be a steward of anti-oppression practices within my group. • Get the new volunteers/advocates engaged at a level they are comfortable with, and then bring them along as much as possible. • Staying in touch to keep the pulse (What things do they like? What questions do they have? How could we… Show more New Advocate Mentor Key Responsibilities: • Welcome new advocates to the group • Lead the group in revisiting group norms so that new members can participate in the process. • Be a steward of anti-oppression practices within my group. • Get the new volunteers/advocates engaged at a level they are comfortable with, and then bring them along as much as possible. • Staying in touch to keep the pulse (What things do they like? What questions do they have? How could we improve their experience with RESULTS?) • Continuing to provide opportunities to new members to participate and take on leadership roles. • Being a resource for questions on participation and connecting new people with training resources working with neighboring RESULTS groups that need help with mentoring. Action Network Manager Key Responsibilities: • Keep in touch with Group Leader and advocates in RESULTS Louisiana group to provide a bridge between action-taking and the network. • Participate in monthly Action Network Manager support calls • Provide feedback back to the group on the actions they have taken. • Being creative on how to build action. Show less

    • Professional Freelancer
      • Jan 2023 - Present

      Responsible for managing and implementing various projects and assignments. Ensures work duties and deadlines are met on time with exceptional work to the client's satisfaction. Communicates with core team to ensure that projects are managed to the highest level of fidelity. Negotiates rates and terms with company CEOs of established companies, start ups, and brands. Ensures that projects completed are in alignment with company vision and methodology. Responsible for managing and implementing various projects and assignments. Ensures work duties and deadlines are met on time with exceptional work to the client's satisfaction. Communicates with core team to ensure that projects are managed to the highest level of fidelity. Negotiates rates and terms with company CEOs of established companies, start ups, and brands. Ensures that projects completed are in alignment with company vision and methodology.

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Recruiting Team Lead
      • Feb 2022 - Jun 2022

      Filtered and sourced job applicants for high level educational leadership roles (approximately 200 prospective candidates per week). Scheduled interviews and assessments with the qualified candidates through motivational interviewing techniques. Followed established guidelines for candidate interviewing criteria, partnered with Senior recruiting staff to fill any gaps in recruiting process cycle. Filtered and sourced job applicants for high level educational leadership roles (approximately 200 prospective candidates per week). Scheduled interviews and assessments with the qualified candidates through motivational interviewing techniques. Followed established guidelines for candidate interviewing criteria, partnered with Senior recruiting staff to fill any gaps in recruiting process cycle.

    • Network Academic Policy Lead
      • Oct 2020 - Nov 2021

      Examined all school policies against Federal and State education policies for compliance. Ensured equitable practices in classrooms for all charter network schools and redesigned policies to better align with organizational mission and vision. Organized and facilitated several conversations surrounding educational issues amongst departments (including the Academic Program Team, Support Services, Culture, Executive Team and Academic Leadership) to elicit team feedback, research… Show more Examined all school policies against Federal and State education policies for compliance. Ensured equitable practices in classrooms for all charter network schools and redesigned policies to better align with organizational mission and vision. Organized and facilitated several conversations surrounding educational issues amongst departments (including the Academic Program Team, Support Services, Culture, Executive Team and Academic Leadership) to elicit team feedback, research, gather information, and produce a plan for best practices across the board.

    • Manager of Alumni Advising
      • Mar 2019 - Nov 2021

      Designed and executed practical and developmental guidance methodology for over 1,000 students, respecting each student's individual path while creating accompanying resources to best guide the team on best practices for the student-centered model. Developed meaningful and helpful partnerships to expand services and access to community based resources for alumni beyond the scope of advising. Created, utilized, and brokered resources to ensure student success while supporting… Show more Designed and executed practical and developmental guidance methodology for over 1,000 students, respecting each student's individual path while creating accompanying resources to best guide the team on best practices for the student-centered model. Developed meaningful and helpful partnerships to expand services and access to community based resources for alumni beyond the scope of advising. Created, utilized, and brokered resources to ensure student success while supporting each alumni's post graduation decision. Co-chaired the Alumni Steering Committee and supported professional and leadership development for alumni participants.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Clinical Case Manager
      • Jan 2018 - Mar 2019

      Pioneered clinical case management position and developed protocols and policies to promote consistency in treatment planning for health care teams including primary care, school clinics, health coaches, and mental health clinics. Synthesized and reported empirical data, studied correlations, trends, and solutions at parishwide mental health interdisciplinary meetings. Successfully established critical partnerships with local resources such at United Way and Via… Show more Pioneered clinical case management position and developed protocols and policies to promote consistency in treatment planning for health care teams including primary care, school clinics, health coaches, and mental health clinics. Synthesized and reported empirical data, studied correlations, trends, and solutions at parishwide mental health interdisciplinary meetings. Successfully established critical partnerships with local resources such at United Way and Via Links. Maintained a caseload of 50 patients while assisting them with benefits and service disconnections, mitigating other issues through resource referrals. Show less Pioneered clinical case management position and developed protocols and policies to promote consistency in treatment planning for health care teams including primary care, school clinics, health coaches, and mental health clinics. Synthesized and reported empirical data, studied correlations, trends, and solutions at parishwide mental health interdisciplinary meetings. Successfully established critical partnerships with local resources such at United Way and Via… Show more Pioneered clinical case management position and developed protocols and policies to promote consistency in treatment planning for health care teams including primary care, school clinics, health coaches, and mental health clinics. Synthesized and reported empirical data, studied correlations, trends, and solutions at parishwide mental health interdisciplinary meetings. Successfully established critical partnerships with local resources such at United Way and Via Links. Maintained a caseload of 50 patients while assisting them with benefits and service disconnections, mitigating other issues through resource referrals. Show less

    • Business Consultant
      • Sep 2014 - Nov 2016

      Responsible for managing and tracking six figure governmental budget for Business Services program allocations as well as tracking compliance measures and preparing for state and federal audits. Ensured compliance in all state and federal regulations in accordance to professional development for jobseekers as well as money subsidies for small businesses. Collaborated with Recruitment and Placement and Career Services departments to foundationally support growing local… Show more Responsible for managing and tracking six figure governmental budget for Business Services program allocations as well as tracking compliance measures and preparing for state and federal audits. Ensured compliance in all state and federal regulations in accordance to professional development for jobseekers as well as money subsidies for small businesses. Collaborated with Recruitment and Placement and Career Services departments to foundationally support growing local businesses and efforts to expand city-wide workforce development efforts for data base of over 10,000 job seekers in the New Orleans Metropolitan Area.

    • Career Advisor
      • Sep 2014 - Nov 2016

      Worked closely with job seekers including previously incarcerated individuals to help further employment and training opportunities for a caseload of over 500 candidates. Vetted, prepared, and assisted training candidates with paperwork, processing issues, and training expectations. Attended community events and job fairs to interface with the public, elevate awareness of job seeker services, and promote new programmatic developments based on labor market information.

Education

  • Loyola University New Orleans
    Bachelor's degree, Criminal Justice and Corrections
    2005 - 2008
  • Notre Dame de Namur University
    Master of Public Administration - MPA
    2012 - 2015

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