Experience

Island Realty

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Vacation Planner

  • Apr 2014 - Present

  The Vacation Planner's primary responsibility is to capture as many reservations as possible by utilizing selling techniques effectively. Key tasks and responsibilities: -Provide customers with property options/information and book new reservations via telephone, email, web based chat, and outbound follow up -Assist, respond, and follow up via telephone and email with guests who have existing reservations -Answer telephone calls and emails in a clear and professional manner -Maintain current and potential guest profile information -Provide concierge services with general knowledge of the city including restaurants and entertainment -Complete general office duties as assigned to include collating mailings and guest arrival packets, and keeping personal + shared spaces organized -Cooperate with all other departments in order to answer queries and resolve customer issues -Assist all departments and outside vendors as needed -Deliver the highest standard of service to all customers -Manage effectively daily correspondences and operational tasks to exceed customer expectations and expand client base -Complete departmentally shared tasks as assigned Show less



Bolingbrook Golf Club

• United States
• Hospitality
• 1 - 100 Employee

• Golf Academy Employee

  • Mar 2012 - Jul 2012

  I first helped maintained facilities and helped the Cashier. I also helped run Kids Camps.These camps give players the opportunity to experience the same training program as our full- time high school and post-graduate students. The personalized program focused on full swing, short game, course management, physical fitness, and fundamentals that will last a lifetime. I first helped maintained facilities and helped the Cashier. I also helped run Kids Camps.These camps give players the opportunity to experience the same training program as our full- time high school and post-graduate students. The personalized program focused on full swing, short game, course management, physical fitness, and fundamentals that will last a lifetime.



All Star Sports Memories

• Bolingbrook, IL

• Technical Specialist

  • Apr 2010 - Jul 2012

  Applied technical expertise to the implementation, monitoring, or maintenance of the IT systems that supported the data in which contained these Action Photos. Typically focused on this specific computer network, database, and systems administration function. Specialty areas included information assurance, IT audit, system administration, and more. Applied technical expertise to the implementation, monitoring, or maintenance of the IT systems that supported the data in which contained these Action Photos. Typically focused on this specific computer network, database, and systems administration function. Specialty areas included information assurance, IT audit, system administration, and more.