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5.0

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JIM BAUMGARTNER

I have had the pleasure of knowing Chad for the past 5 years through The Harvest Golf Club. Chad was a fantastic person to work with on our recent corporate clothing order. Makes the impossible possible.

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Experience

    • Canada
    • Golf Courses and Country Clubs
    • 1 - 100 Employee
    • Director Of Operations
      • Feb 2016 - Present
    • Canada
    • Recreational Facilities
    • 1 - 100 Employee
    • Head Golf Professional
      • Mar 2009 - Jan 2016

      Director of Golf Operations responsible for the hiring, training and performance of a staff of approximately 35 employees including Golf Professionals, retail and outside service staff. Management of overall award winning service standard to club members and guests to ensure that the highest level of golf experience is produced. Responsible for purchasing, sales and management of inventory for award winning retail golf operation including achieving sales targets and maintaining healthy margins. Supervised and directed Golf Academy and Director of Instruction with all instructional programs. Created, implemented and marketed successful membership and member social programs including Men’s Night, Ladies Night and Breakfast Club. Organized and assisted with multiple corporate and charitable events including the Sandman Harvest NHL Celebrity Classic.

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Associate Golf Professional
      • Nov 2003 - Feb 2009

      Responsibilities included serving members and their guests of the highest quality and professionalism that is expected at one of the top private golf facilities in Canada. Developed various junior and adult instructional programs. Responsible for approximately fifteen Back Shop employees that included member/guest services, driving range and golf cart fleet maintenance. Planned the merchandising and retail operation of the Pro Shop including, but not limited to; inventory control, sales targets, purchasing and the development of a corporate merchandising program. Organized all club events and tournaments, including budgets and presentations. Knowledgeable in many software programs including Microsoft Office, Macintosh OS, POS systems, tee sheet / tournament software and website maintenance. Also assumed day-to-day managerial duties.

    • Canada
    • Entertainment Providers
    • 1 - 100 Employee
    • Assistant Golf Professional
      • Feb 2003 - Nov 2003

      Duties were to create, promote and teach personal lesson programs, junior member lessons and private/group adult lesson plans along with providing outstanding customer service and maintain adequate amounts of promotional material. Also assumed general shop duties. Duties were to create, promote and teach personal lesson programs, junior member lessons and private/group adult lesson plans along with providing outstanding customer service and maintain adequate amounts of promotional material. Also assumed general shop duties.

    • Assistant Golf Professional
      • Apr 1993 - Oct 2002

      Duties included serving members and the golfing public, with lesson knowledge, genuine courtesy and professionalism. Developed junior golf program that included camps, lessons and tournaments for boys and girls ages 5-18. Co-organized and taught beginner and adult lessons, organized various functions including golf tournaments and banquets and assumed general shop duties which included; retail sales, customer & member interaction, answering phones and general retail duties. Duties included serving members and the golfing public, with lesson knowledge, genuine courtesy and professionalism. Developed junior golf program that included camps, lessons and tournaments for boys and girls ages 5-18. Co-organized and taught beginner and adult lessons, organized various functions including golf tournaments and banquets and assumed general shop duties which included; retail sales, customer & member interaction, answering phones and general retail duties.

Education

  • Camosun College
    Diploma of Business Administration, Certificate in PGM, Professional Golf Management
    1999 - 2002

Community

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