Chad Lommatsch
System Administrator at Empowering Technology Solutions- Claim this Profile
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Topline Score
Bio
Palmer Blevins
I have met few people in the wireless retail industry who has as much experience, knowledge & passion for telecommunications as Chad. In customer service, his skills are second to none as he time and time again put the needs of the customer first and made sure they left the store happy & their issues resolved.
Palmer Blevins
I have met few people in the wireless retail industry who has as much experience, knowledge & passion for telecommunications as Chad. In customer service, his skills are second to none as he time and time again put the needs of the customer first and made sure they left the store happy & their issues resolved.
Palmer Blevins
I have met few people in the wireless retail industry who has as much experience, knowledge & passion for telecommunications as Chad. In customer service, his skills are second to none as he time and time again put the needs of the customer first and made sure they left the store happy & their issues resolved.
Palmer Blevins
I have met few people in the wireless retail industry who has as much experience, knowledge & passion for telecommunications as Chad. In customer service, his skills are second to none as he time and time again put the needs of the customer first and made sure they left the store happy & their issues resolved.
Credentials
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CoreDial Technical Certification
CoreDial, LLCNov, 2018- Nov, 2024 -
President's List - November 2017 Term
Kaplan UniversityFeb, 2018- Nov, 2024 -
Six Sigma Yellow Belt
-Apr, 2014- Nov, 2024
Experience
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Empowering Technology Solutions
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United States
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Information Services
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1 - 100 Employee
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System Administrator
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Sep 2020 - Present
• Supplied 24/7 desktop support and server support for 50+ companies as a Managed Service Provider • Maintained Microsoft 365 users, groups, and emails through multiple tenants • Created multiple Microsoft SharePoint sites with proper security settings • Implemented and supported Microsoft Endpoint/Intune security settings • Used multiple remote tools to troubleshoot device and software issues • Supplied 24/7 VOIP support through 3CX servers and Yealink Phones • Implemented and supported multiple companies with Cisco Meraki networking devices Show less
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TEKsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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MACD 3rd Level Engineer
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Nov 2019 - Jul 2020
• Maintained multiple VOIP Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC) clusters across a large infrastructure • Designed and built phone profiles, hunt groups, voicemails, and call flows through bulk excel files and individual setups • Worked with multiple applications to research current call flow and phone builds to update • Processed multiple tickets daily using HP Service Manager • Reviewing Multiple Audits through Splunk to clean up all CUCM/CUC clusters Show less
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Centaris
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Jr. Technician
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Jul 2018 - Nov 2019
• Supplied 24/7 desktop, server, and Microsoft 365 for 50+ companies as a Managed Service Provider • Installation of SonicWall firewalls and HP switches • Installation and setup of Ubiquiti and Ruckus wireless access points • Installed Cat5e and Cat6 cabling through multiple buildings • Maintained Microsoft 365 users, groups, and emails through multiple tenants • Used multiple remote tools to troubleshoot device and software issues • Supplied 24/7 desktop, server, and Microsoft 365 for 50+ companies as a Managed Service Provider • Installation of SonicWall firewalls and HP switches • Installation and setup of Ubiquiti and Ruckus wireless access points • Installed Cat5e and Cat6 cabling through multiple buildings • Maintained Microsoft 365 users, groups, and emails through multiple tenants • Used multiple remote tools to troubleshoot device and software issues
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TEKsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Voice Engineer
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Oct 2017 - Jul 2018
• Maintained multiple VOIP Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC) clusters across a large infrastructure • Processed and planned migration of multiple core constructs and phones during off hours for business needs • Reviewing multiple error audits related to pre-migration and post-migration • Using HP Service Manager to view and process tickets with Site Surveys, post-migration errors, and pre-migration builds. • Maintained multiple VOIP Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC) clusters across a large infrastructure • Processed and planned migration of multiple core constructs and phones during off hours for business needs • Reviewing multiple error audits related to pre-migration and post-migration • Using HP Service Manager to view and process tickets with Site Surveys, post-migration errors, and pre-migration builds.
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FOUNDATION Technology Partners, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Network Administrator
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Mar 2016 - Oct 2017
• Physical setup and installation of multiple types of Cisco LAN networking switches and chassis • Design and building of configuration files for Cisco LAN device using Cisco Prime and SSH connections • Troubleshooting of all cisco and non-cisco related networking equipment • Used HP Service Manager to create, review, and complete multiple tickets daily • Maintained VOIP Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC) Across multiple clusters • Was a team member on multiple projects involving the upgrading of Cisco network equipment and building of Cisco phone systems • Developed and designed a new guideline for field assessments before full rollout of new equipment to multiple hospitals and doctor’s office Show less
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Pomeroy
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Wireless/Port Technician
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Sep 2015 - Mar 2016
• Attended Porting Calls with AT&T and validate the ported phone numbers through SecureCRT or creating problem tickets with AT&T if any issues arose from phone number not ported or not passing through SecureCRT • Worked on Cisco Phone Testing team doing Acceptance Testing before phone numbers were ported • Tested all number into the office, voicemail, call groups, and correct transferring of phone calls • Setup of wireless access points Cisco 702i through multiple Cisco Controllers and Cisco Prime • Shipment of wireless access points to field offices • Updating Service Desk Manager with the correct location and name of the wireless access point as they are shipped • Receive large shipments of wireless access points and updating Service Desk Manager and tracking spreadsheet • Diagnosed and documented any issues with Wireless Access Points during set up Show less
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Education
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2017 - 2019
Purdue University Global
Associate of Applied Science in Information Technology - Networking, Computer Systems Networking and Telecommunications -
1999 - 2002
Normal Community High School
HS Diploma, High School/Secondary Diploma Programs -
2020 -
Purdue University Global
Bachelor of Science in Cybersecurity, Information Technology
Community
