Experience

Guardian Services

• United States
• Facilities Services
• 1 - 100 Employee

• Sales and Marketing Manager

  • 2015 - 2019

  Dallas/Fort Worth Area • Advertise, solicit and sell residential and commercial kitchen exhaust services. • Work directly with customers to manage expectations and ensure 100% satisfaction rating. • Manage day to day activities of the department. • Partner with subcontractors to complete projects on time and within budget. • Provide solutions based project management



Ally

• United States
• Financial Services
• 700 & Above Employee

• Recovery Manager

  • Apr 2015 - 2015

  Lewisville, Texas



REDC

• SENIOR ACCOUNT MANAGER

  • 2011 - 2013

  Dallas/Fort Worth Area • Worked with team in a highly demanding and fast paced environment. • Met and exceeded sales goals and KPI’s for assets moved monthly, quarterly and annually. • Led and assisted with projects to help promote and ensure success of FNMA products. • Maintained integrity and work ethic whether I was working with clients or working with Senior Management at Bank. • Built and maintained relationships with senior management, title companies, vendors and appraisers to ensure highest… Show more • Worked with team in a highly demanding and fast paced environment. • Met and exceeded sales goals and KPI’s for assets moved monthly, quarterly and annually. • Led and assisted with projects to help promote and ensure success of FNMA products. • Maintained integrity and work ethic whether I was working with clients or working with Senior Management at Bank. • Built and maintained relationships with senior management, title companies, vendors and appraisers to ensure highest return on banks initial investment. • Forecasted market conditions combined with supply and demand to assist in determining the best interest of customers and the bank. • Mitigate loss severity by negotiating products and programs to insure maximum trade profit for MBS sold on the secondary market. • Vetted new securities portfolios to be purchased with a worth of over $300 million to ensure maximum profit and minimize loss via program management. • Consulted using multiple contracts options to create the most advantageous program for the client and also yielded the highest profit for the company. • Negotiated legal contracts within Federal Law requirements and maintained the lowest default rate. • Consulted and negotiated contracts and commissions for third party participants based on probability of payment of client they represented. Show less



Saxon Mortgage

• Financial Services
• 200 - 300 Employee

• MANAGER, Special Servicing

  • 2009 - 2011

  Irving, TX • Manage the successful production and day to day activities of a loss mitigation team concerning residential properties. • Trained and developed employees on processes and procedures, industry and ethical standards. • Evaluated property repairs, maintained properties and made strategic decisions in an effort to ensure maximum return if sold on secondary market. • Monitored team productivity, while ensuring team was up to date on all laws, regulations and compliances. • Integrated… Show more • Manage the successful production and day to day activities of a loss mitigation team concerning residential properties. • Trained and developed employees on processes and procedures, industry and ethical standards. • Evaluated property repairs, maintained properties and made strategic decisions in an effort to ensure maximum return if sold on secondary market. • Monitored team productivity, while ensuring team was up to date on all laws, regulations and compliances. • Integrated position requirements, performance standards, goals, objectives and evaluation criteria. • Enhanced and implemented personnel policies, operating procedures, and streamlined efficiency. • Tasked with creating a profit on a $1 billion Security asset to be sold on the Secondary Market. • Assisted Executive Management on how to improve process and become more efficient.

• SENIOR ASSET MANAGER

  • 2009 - 2009

  Irving, TX • Partnered with HAMP and Federal Government to provide modification solutions to customers. • Negotiated Deed in lieu and short sales with homebuyers who were defaulting. • Promoted based on leadership capabilities and performance to Manager, Special Servicing, Scratch and Dent Portfolio.



Citi

• United States
• Financial Services
• 700 & Above Employee

• SENIOR ORIGINATION MANAGER

  • 2007 - 2009

  Irving, TX • Hired on as a part of redeployment effort based on industry expertise and performance. • Assisted and supported customers while selling and cross selling mortgages for individual’s home buyers, investors and refinances. • Awarded “Top Producer” in division out of 60 employees. • Exceed all KPI’s resulting in top performer and top ten ranking month over month. • Member of the “Million Dollar Club” based on closings, averaging over $3 million in production each month. • Inducted… Show more • Hired on as a part of redeployment effort based on industry expertise and performance. • Assisted and supported customers while selling and cross selling mortgages for individual’s home buyers, investors and refinances. • Awarded “Top Producer” in division out of 60 employees. • Exceed all KPI’s resulting in top performer and top ten ranking month over month. • Member of the “Million Dollar Club” based on closings, averaging over $3 million in production each month. • Inducted into the “$5 Million Club” based on revenue generation and exceeding all KPI’s.

• LOAN ORIGINATION ASSET MANAGER

  • 2007 - 2009

  Plano, TX • Hired on to develop, implement and execute a new sales plan supporting a newly acquired merger and acquisition of a division of Ameriquest. • Updated Policy & Procedure guidelines and expectations, trained managers and employees on how to implement these practices to ensure maximum productivity in order to create higher company profits. • Increased customer satisfaction for corporation that managed assets in excess of $18 billion. • Met with and presented to Citi Executives to lay… Show more • Hired on to develop, implement and execute a new sales plan supporting a newly acquired merger and acquisition of a division of Ameriquest. • Updated Policy & Procedure guidelines and expectations, trained managers and employees on how to implement these practices to ensure maximum productivity in order to create higher company profits. • Increased customer satisfaction for corporation that managed assets in excess of $18 billion. • Met with and presented to Citi Executives to lay out plans to capitalize on strategic sales initiatives. • Designed and developed advertising campaign to solicit existing customer base. • Once the acquisition was fully implemented and completed, the department was absorbed into CitiFinancial in which the top performers were redeployed.



Bank of America

• United States
• Banking
• 700 & Above Employee

• PURCHASE AND REFINANCE ASSET MANAGER

  • 2005 - 2007

  Las Vegas, Nevada Area • Represented Countrywide/KB Homes joint venture in NV and established branch as the most profitable in the nation averaging $60 million in new business per month in 2007. • Promote products created and sold by both Bank of America and KB Homes to targeted homebuyers. • Acted as a consultant to help integrate a high visibility joint venture for a National Company of Production Asset Managers and Real Estate Agents. • Maintained growth and grew success exceeding expectations and… Show more • Represented Countrywide/KB Homes joint venture in NV and established branch as the most profitable in the nation averaging $60 million in new business per month in 2007. • Promote products created and sold by both Bank of America and KB Homes to targeted homebuyers. • Acted as a consultant to help integrate a high visibility joint venture for a National Company of Production Asset Managers and Real Estate Agents. • Maintained growth and grew success exceeding expectations and KPI’s. • Negotiated Government loans and programs offered and trained sales team on negotiating contracts created to insure federally regulated compliance.

• INTERNET PURCHASE

  • 2004 - 2005

  Plano, TX • Hired on to roll out the internet purchase division. • Facilitated and implemented the new division of Countrywide, which resulted in becoming the second largest department in the Plano facility. • Strategic targeted customers and sold mortgages for individuals home buyers, investors and refinances. • Generated leads and cross sold credit cards, CD’s, checking accounts and savings accounts. • Promoted and relocated to Las Vegas for Purchase and Refinance Asset Manager.