Senior Product Manager

• Aug 2022 - Present

Senior Project Manager

• Sep 2020 - Aug 2022

Responsible to manage the solutions implementation and delivery to government entities across the kingdom of Saudi Arabia. Responsibilities Include: 1- Point of contact with the client. 2- Prepare all project related documents; Charter, WBS, project plan, progress reports, burn rate report, EVM, cost forecast, mom, etc. 3- Manage the Analysis, Development, QC teams. Deliver results within baseline and timeframe. 4- Manage the development of new custom software features, from concept to completion and deployment. 5-Conduct IT business analysis, GAP analysis, analyze current business processes and recommend solutions. 6- Act as SME (Subject Matter Expert) as required on several skillset strengths. Show less

Senior Project Engineer

• Jan 2020 - Sep 2020

I'm responsible for expanding the business line by developing relationships with clients, engineering consultants, manufacturers and multi national brand names, handover and commissioning of on-hand projects, coordinating with engineering consultants and main contractors, in addition to forming new relationships with entities of interest. System responsibilities including the most advanced low current systems such as audio/video system in rooms and auditorium, IP CCTV, IP telephony, IPTV, IP clock, Fire alarm, BMS, Access Control, IDS, Lighting Control…etc. Show less

Senior Project Manager

• Apr 2009 - Dec 2019

Managed the IT team, electrical and low current systems contracting, building web based solutions and web portals, developing custom ERP software, clients include: hotels, hospitals, retail chain shops, universities, & vip residences. Managed technical integrator teams & workforce, preparing design, shop drawings, commissioning and following up all related works until handing over. Typical systems include LAN, WAN, Server Rooms, Fiber optics, Fire Alarm, Voice Evacuation, PA, Intrusion Detection, telephony, TV, CCTV, Door access systems and building management & automation (BMS/BAS). Experience also includes Command and Control & Audio Visual Systems Design (Crestron, AMX, Extron, etc.) and software integration of systems with existing ERP and home-grown software solutions. Integration of many building technologies and systems into Microsoft SQL Server and Custom-Built Dash Board Software. Configuration and Integration of CCTV, Intrusion detection, Fire Alarm, and Access Control System with other building systems to store and dashboard the data (Alarms, cardholders, access level, videos etc.) in the command & control center systems. Select Projects Include: 1- A King Abdula University For Science and Technology (KAUST): IT and Electrical Low Current Systems Delivery. 2- An AWALNET (Now part of Saudi Telecom Company) Data Center (STC DC): IT, Electrical Low Current Systems Delivery. 3- A King Abdulaziz Petroleum Studies and Research Center (KAPSARC): Unified Communication Full Installation and Structured Cabling for entire housing facility (over 2,100 data and telephony nodes). Show less

Chief Information Security Officer

• Jan 2012 - Jan 2017

Seven Hills Automation & IT is a subsidiary of Smart Ways Est. with offices in Jordan and Saudi Arabia. Services offered are Web Development & Hosting, ERP Software Development & Integration, Cyber Security as a Service (CSaaS), Digital Marketing Services, Web Applications for eCommerce stores, and IT systems integration services. Served several Fortune 500 Companies in Saudi Arabia and GCC Countries. This job description required me to manage a team of IT professionals, web developers, UX/UI designers, ERP specialists, ethical hackers, QC/QA, and penetration testers to design, execute, and test various exploits and penetration techniques involving web applications, IT networks, and various IT infrastructures. Show less

Technical Advisor

• Jan 2006 - Jan 2009

Develop Web applications and tools to increase sales, customer satisfaction, search engine visibility and help users build an online presence. Utilize .Net, PHP, Ruby on Rails, Redis, MySQL, MongoDB, GIT/SVN, jQuery/Javascript, SCSS/HAML technologies to build products and services. Drive traffic via Online Marketing, Search Engine Marketing, Email Marketing, and Social Media. Accomplished and held #1 ranking for our #1 targeted keyword as well as hundreds of others. Major projects include: - A robust Helpdesk system with over 100,000 support ticket capacity. - A Live Chat and A.I Chat Bot Assistant system to serve the web visitor 24/7/365. - A unique heat map and user mouse movement tracker solution to help sales teams see what's happening when a user visits an offer inside the marketing funnel. - A managed hosting platform network to host, customize, produce content for, and manage large groups of blogs and e-commerce stores. - A Done-For-You Marketing Funnel Development Service that utilizes best sales practices from a backed-by-data and proven various split tests. Show less

Lead Systems Engineer

• Jan 2006 - Jan 2009

Responsible for technical design & delivery on ELC (Electrical Low Current) systems to various government and private sector clients. Systems include gate metal detectors, cctv, turnstiles, rfid access control, intrusion detection systems, addressable gas & fire alarm, fence perimeter detection, bms system, audio visual control, motorized barriers and bollards...etc. Started as Systems Engineer, promoted to Lead Systems Engineer to better manage other junior members due to the highly technical nature of the project requirement (Electrical, Audio/Visual, Data Systems). 1- Design, Present, and Execute technical projects in the Data Communication, Audio-Visual Control and ELV (Electrical Low Voltage) including HMI software interface configuration. 2- Prepare technical submittals, submit to client/consultant for approval (engineering consultant, approval committee, owner representative). 3- Maintained control on delivery of projects with available man power and financial resources. 4- Custom Developed .NET Desktop Application for ArcGIS Desktop for Several Governmental Municipalities under ESRI License. Working with Raster & Vector data for Geo-Statistics reports. Show less

Presales and Implementation Engineer

• Jan 2004 - Jan 2006

1- Executed Technical ERP Product Installation, Integration, and Implementation to Clients & End Users. 2- Designed & Implement Data Network & System Master Plans to several major government projects. 3- Reviewed & Prepared IT system designs as per Microsoft's and NIC/MOI specifications and standards. 4- Conducted client meetings, drafted RFI & RFPs for ZFP clients. Implementation of Turn-Key IT Solutions. 1- Executed Technical ERP Product Installation, Integration, and Implementation to Clients & End Users. 2- Designed & Implement Data Network & System Master Plans to several major government projects. 3- Reviewed & Prepared IT system designs as per Microsoft's and NIC/MOI specifications and standards. 4- Conducted client meetings, drafted RFI & RFPs for ZFP clients. Implementation of Turn-Key IT Solutions.

QA Engineer

• Jan 2002 - Jan 2004

1- Executed configuration tests on a Web-based software solution in a staging lab, before deployment. 2- Responsible for testing and debugging a custom inventory web based software for the United Nations – Nicosia. 3- Part of a team responsible for testing a rebuilt software application from a distributed desktop application into a web based application served over private WAN. 1- Executed configuration tests on a Web-based software solution in a staging lab, before deployment. 2- Responsible for testing and debugging a custom inventory web based software for the United Nations – Nicosia. 3- Part of a team responsible for testing a rebuilt software application from a distributed desktop application into a web based application served over private WAN.