Admissions Officer

• Jan 2018 - Present

-Assisted the admissions process for international and U.S. prospective students, ensuring compliance with university policies and procedures.-Reviewed and evaluated international and U.S. applications, assessing academic achievements, extracurricular activities, and personal qualities to make informed admission decisions.-Communicated with prospective international and U.S. students via phone, email, video conferencing, and in-person meetings, providing information about the university, admission requirements, and financial aid options.-Coordinated recruitment efforts by attending college fairs, high school visits, and other events to promote the university and attract prospective students in Japan, Malaysia, Indonesia, Utah, & Hawaii.-Maintained accurate and up-to-date records of all applications, admissions decisions, and student data using CRM systems and databases.-Assisted with the planning and execution of the summer program, Holomua; including scheduling, logistics, and event marketing for 100 high school participants per year for 2018, 2019, 2020, and 2021. Show less

Financial Aid Counselor & Analyst

• Apr 2017 - Jan 2018

-Interviewed and assisted international work/study sponsored students with their financial aid status inquiries, responsibilities, and compliance with the terms & conditions of the program.-Created and implemented interview scheduling for 245 international applicants, created interview -measurements, conducted interviews, and managed student workers with this project. -Mass assigned student aid funding for over 400 students per semester.-Designed BYU-H IWORK website using Drupal 7.-Gathered data and created analytic dashboards for international work/study sponsored applicants for Winter and Spring 2018 semesters using Power BI. Show less

Business Partner

• Mar 2017 - Nov 2017

Data Analyst

• Nov 2016 - Apr 2017

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Route Sales Manager

• Jan 2015 - Aug 2016

-Visited and maintained 60+ establishments on a monthly basis in the food service and ware washing industry. -Surpassed direct and/or indirect sales quotas. -Integrated solutions for operational issues for establishment managers. -Visited and maintained 60+ establishments on a monthly basis in the food service and ware washing industry. -Surpassed direct and/or indirect sales quotas. -Integrated solutions for operational issues for establishment managers.

Solar Sales Manager and Solar Consultant

• Dec 2012 - Jan 2015

-Managed the full sales cycle including prospecting, sale, installation, and follow-up customer care. -Generated sales through canvassing and referrals from customers. Averaged 100 contacts per week. -Presented and closed proposals of solar photo voltaic systems to customers. Scheduled 75+ installs for 2014. -Provided detailed customer service leading customers through solar installation to operation. -Managed the full sales cycle including prospecting, sale, installation, and follow-up customer care. -Generated sales through canvassing and referrals from customers. Averaged 100 contacts per week. -Presented and closed proposals of solar photo voltaic systems to customers. Scheduled 75+ installs for 2014. -Provided detailed customer service leading customers through solar installation to operation.

Partner/VP of Marketing

• Oct 2012 - Jan 2015

Operations and Sales Team Member

• Jul 2011 - Oct 2012

-Created and implemented performance tracking system for daily and monthly reports. -Provided prompt & friendly customer service. -Assisted VP of Operations and Sales with data entry of lubricant and fuel products. -Obtained Top Tier 1 award for the cumulative score of 3 Chevron gas stations' excellent image and customer service criteria for 3 consecutive periods. -Created and implemented performance tracking system for daily and monthly reports. -Provided prompt & friendly customer service. -Assisted VP of Operations and Sales with data entry of lubricant and fuel products. -Obtained Top Tier 1 award for the cumulative score of 3 Chevron gas stations' excellent image and customer service criteria for 3 consecutive periods.

Office Representative

• Jan 2011 - Jun 2011

-Developed leads, scheduled appointments, identified customer needs & marketed appropriate products and services. -Established client relationships and followed-up up with customers. -Provided prompt, accurate & friendly customer service. -Proactively responded to inquiries regarding insurance availability, eligibility, coverage's, policy changes, transfers, claim submissions and billing clarification. -Developed leads, scheduled appointments, identified customer needs & marketed appropriate products and services. -Established client relationships and followed-up up with customers. -Provided prompt, accurate & friendly customer service. -Proactively responded to inquiries regarding insurance availability, eligibility, coverage's, policy changes, transfers, claim submissions and billing clarification.

Substitute Teacher

• Jan 2008 - Mar 2009

-Substitute taught -Special Education -English -History -Math -Science -Substitute taught -Special Education -English -History -Math -Science

Marketing Consultant

• Sep 2007 - Mar 2009

-Identified ways to improve employee satisfaction while increasing productivity. -Examined marketing programs for company using strategic analysis. -Analyzed finance practices to formulate strategic plan of sales growth and decrease overall costs. -Surveyed employees using organizational analysis surveys to improve general management practices. -Recommended worker training program after analyzing structure of organization against worker productivity. -Identified ways to improve employee satisfaction while increasing productivity. -Examined marketing programs for company using strategic analysis. -Analyzed finance practices to formulate strategic plan of sales growth and decrease overall costs. -Surveyed employees using organizational analysis surveys to improve general management practices. -Recommended worker training program after analyzing structure of organization against worker productivity.

District Executive

• Feb 2005 - Oct 2006

-Professional director of scouting programs for Maui and Moloka’i for 68 troops and over 1000 participants. -Recruited efforts increased membership by 7.8% for 2006. -Increased 34.5% in fundraising donations for 2006. -Conducted small-group sessions on recruitment and fundraising. -Managed a budget of a Boy Scout camp of over 500 participants and achieved goals and objectives. -Coached and trained 8 managers’ responsibilities, performance goals, time management, evaluation, and follow-up. Developed rapport in work environment that built teamwork. Show less