Chad is an inspiring leader who brings a lot of positivity and momentum to the function, considered by many in the bank to be a digital, CX and transformation thought leader. He aspires to provide the best outcomes for customers while also being cognizant of business considerations. Chad led the development and execution of the business bank digital strategy, including the delivery a new customer value proposition to marker in a short timeframe and regaining #1 Digital NPS against our major Australian banking competitors. I would welcome the opportunity to work on Chad’s team in the future and believe he will be an asset wherever he goes.

I had the privilege of working with Chad as part of a significant implementation for a strategic global client. From the initial meeting, I knew that working with Chad would be imperative to the success of the project, as his vision and approach to delivering the project was extremely impressive. Chad ensured that I had all the requirements in advance, and ensured I had sufficient background and information to deliver a fully functional solution that would be deployed to meet the clients strategic Programme Management needs. Chad took the time to understand the solution and could see the value of implementing it, to derive the value that the client was striving to achieve. Chad was always very well prepared for the workshops to scope the requirements for the implementation. His communication style was always clear and to the point, which made the delivery of this project a success. Chad was extremely dedicated to the delivery of the project, and made a tremendous effort in going above and beyond, to ensure that the delivery of the project was not at risk, when there were instances where there was some resistance. Chad's involvement was critical in getting the client to really derive sustained benefit from the use of PowerSteering. Chad's level of understanding of the tools really helped to build value for the customer . Chad was pivotal in grasping the concepts in such a short space of time to really drive and impact the customer to succeed. It was refreshing to work with someone who ensured the customer reached the most cost-effective decision and managed expectations accordingly. I have no hesitation in recommending Chad, and I hope the opportunity arises, to work with him on future projects. The feedback from other teams within Upland (Services, Customer Success and Sales) teams that interacted with Chad shared the same view. Chad would be a great asset to any client, who is looking to have an energetic, motivated and result driven individual. I wish Chad all the best with all his future endeavors.

Chad is an inspiring leader who brings a lot of positivity and momentum to the function, considered by many in the bank to be a digital, CX and transformation thought leader. He aspires to provide the best outcomes for customers while also being cognizant of business considerations. Chad led the development and execution of the business bank digital strategy, including the delivery a new customer value proposition to marker in a short timeframe and regaining #1 Digital NPS against our major Australian banking competitors. I would welcome the opportunity to work on Chad’s team in the future and believe he will be an asset wherever he goes.

I had the privilege of working with Chad as part of a significant implementation for a strategic global client. From the initial meeting, I knew that working with Chad would be imperative to the success of the project, as his vision and approach to delivering the project was extremely impressive. Chad ensured that I had all the requirements in advance, and ensured I had sufficient background and information to deliver a fully functional solution that would be deployed to meet the clients strategic Programme Management needs. Chad took the time to understand the solution and could see the value of implementing it, to derive the value that the client was striving to achieve. Chad was always very well prepared for the workshops to scope the requirements for the implementation. His communication style was always clear and to the point, which made the delivery of this project a success. Chad was extremely dedicated to the delivery of the project, and made a tremendous effort in going above and beyond, to ensure that the delivery of the project was not at risk, when there were instances where there was some resistance. Chad's involvement was critical in getting the client to really derive sustained benefit from the use of PowerSteering. Chad's level of understanding of the tools really helped to build value for the customer . Chad was pivotal in grasping the concepts in such a short space of time to really drive and impact the customer to succeed. It was refreshing to work with someone who ensured the customer reached the most cost-effective decision and managed expectations accordingly. I have no hesitation in recommending Chad, and I hope the opportunity arises, to work with him on future projects. The feedback from other teams within Upland (Services, Customer Success and Sales) teams that interacted with Chad shared the same view. Chad would be a great asset to any client, who is looking to have an energetic, motivated and result driven individual. I wish Chad all the best with all his future endeavors.

Chad is an inspiring leader who brings a lot of positivity and momentum to the function, considered by many in the bank to be a digital, CX and transformation thought leader. He aspires to provide the best outcomes for customers while also being cognizant of business considerations. Chad led the development and execution of the business bank digital strategy, including the delivery a new customer value proposition to marker in a short timeframe and regaining #1 Digital NPS against our major Australian banking competitors. I would welcome the opportunity to work on Chad’s team in the future and believe he will be an asset wherever he goes.

I had the privilege of working with Chad as part of a significant implementation for a strategic global client. From the initial meeting, I knew that working with Chad would be imperative to the success of the project, as his vision and approach to delivering the project was extremely impressive. Chad ensured that I had all the requirements in advance, and ensured I had sufficient background and information to deliver a fully functional solution that would be deployed to meet the clients strategic Programme Management needs. Chad took the time to understand the solution and could see the value of implementing it, to derive the value that the client was striving to achieve. Chad was always very well prepared for the workshops to scope the requirements for the implementation. His communication style was always clear and to the point, which made the delivery of this project a success. Chad was extremely dedicated to the delivery of the project, and made a tremendous effort in going above and beyond, to ensure that the delivery of the project was not at risk, when there were instances where there was some resistance. Chad's involvement was critical in getting the client to really derive sustained benefit from the use of PowerSteering. Chad's level of understanding of the tools really helped to build value for the customer . Chad was pivotal in grasping the concepts in such a short space of time to really drive and impact the customer to succeed. It was refreshing to work with someone who ensured the customer reached the most cost-effective decision and managed expectations accordingly. I have no hesitation in recommending Chad, and I hope the opportunity arises, to work with him on future projects. The feedback from other teams within Upland (Services, Customer Success and Sales) teams that interacted with Chad shared the same view. Chad would be a great asset to any client, who is looking to have an energetic, motivated and result driven individual. I wish Chad all the best with all his future endeavors.