Health Information Specialist

• Apr 2019 - Present

Front Office Coordinator

• Oct 2018 - Feb 2019

Coordinated Billing analyses of Start-Up Mental Health Clinic using Kareo for over 10 new/existing patients a day ● Responsible for patient intake, scheduling, physician-nurse practitioner communication ● Assigned with setting up two different EHR systems, Dr. Chrono and Practice Fusion while handling inter-application and data migration between the two ● Responsible for Insurance communication on behalf of patients ● Performed system analysis and resolved application failures

Epic Analyst

• Jun 2017 - Jul 2018

Contract Worker with Syntel responsible for ticket handling with Epic Systems ● Performed needs assessment while resolving billing issues ● Achieved proficiency in Hospital and Hospice Billing ● Experience charting and utilizing Smart Tools and other content for a newly implemented Epic System ● Developed workflow documentation, assisting team members with DNB Checks and Charge Review Workqueues ● Ensured 100% readiness of Hospital/Hospice Billing procedures for San Diego Scripps… Contract Worker with Syntel responsible for ticket handling with Epic Systems ● Performed needs assessment while resolving billing issues ● Achieved proficiency in Hospital and Hospice Billing ● Experience charting and utilizing Smart Tools and other content for a newly implemented Epic System ● Developed workflow documentation, assisting team members with DNB Checks and Charge Review Workqueues ● Ensured 100% readiness of Hospital/Hospice Billing procedures for San Diego Scripps members utilizing specialized testing Show more Show less

CORE Project Analyst

• Feb 2017 - Jun 2017

Responsible for process design, complex configuration and on-going maintenance of IEHP Core Application programs. Works with Business Systems Managers to plan, design, develop application programs, coordination of user training, project management, user support, product testing, problem solving and development of workflows, policies and procedures related to system usage. -Develop Comprehensive understanding of application features and capabilities-Create Departmental workflow… Responsible for process design, complex configuration and on-going maintenance of IEHP Core Application programs. Works with Business Systems Managers to plan, design, develop application programs, coordination of user training, project management, user support, product testing, problem solving and development of workflows, policies and procedures related to system usage. -Develop Comprehensive understanding of application features and capabilities-Create Departmental workflow diagrams as they relate to application program-Aid in the Redesign of business process and identification of new business rules-Produce and manage application testing scenarios and testing schedules-Conduct Risk Assessments and business impact analyses to identify vulnerable areas within the company's critical functions-Develops, implements, and maintains procedures and technical guidelines- Liaison between IT and Business Teams in development and support of the CORE System Show more Show less

Student Intern

• May 2016 - Jun 2016

• Hands-on experience with EPIC Electronic Health Record System• Shadowed Team Members within the Health Information/Medical Records Department• Performed various tasks including chart prepping, scanning, and analysis.• Located patient charts, ensuring all records were accounted for, secure, and error free

Parliamentarian for School of Allied Health Professionals Student Association

• May 2015 - Jun 2016

Served and advisory role

Student Intern

• Apr 2015 - Jun 2015

• Shadowed IT Specialists in day to day functions• Assisted in handling breach reports and resolving network wide malfunctions• Helped push network updates and patches• Installed printing software on machines remotely and on site