Experience

Cove Communities

• United States
• Real Estate
• 1 - 100 Employee

• Sr. Software Analyst

  • Sep 2022 - Present



The Lone Girl Brewing Company

• United States
• Breweries

• General Manager

  • Apr 2021 - Sep 2022

  - Review projections, budgets and goals for Labor, Revenue, Profit Margins & COGS, which is led by the CFO in coordination with Owners - Analyze weekly budget numbers vs. actual and make corrective actions as needed for Labor, Revenue, Profit Margins & COGS - Utilize knowledge gained from projections and budgets to communicate goals to all Managers and to advise how to further communicate and incentivize the remaining staff to achieve these numbers and… Show more - Review projections, budgets and goals for Labor, Revenue, Profit Margins & COGS, which is led by the CFO in coordination with Owners - Analyze weekly budget numbers vs. actual and make corrective actions as needed for Labor, Revenue, Profit Margins & COGS - Utilize knowledge gained from projections and budgets to communicate goals to all Managers and to advise how to further communicate and incentivize the remaining staff to achieve these numbers and goals. - Analyze the P&L on a weekly basis and create a plan to improve our numbers - Responsible for establishing training process, implementing training process and assuring training is being conducted to the level needed - Responsible for creating and maintaining all SOPs for every position at LG in conjunction with Owners / COO and managers - Established what hiring needs are required, assist with language for specific job posting and conduct initial interview with applicants Show less



Montauk Seafood Grill Vail

• Front of House Manager

  • Jun 2020 - Apr 2021

  Vail, Colorado, United States - Train servers, bussers, and hosts/hostesses, and ensure that the front-of-house runs smoothly - Point of Sale software modification to make order entry efficient and accurate - Manage front of house to ensure staff is providing excellent customer service - Facilitate open line of communication between the front-of-house staff and the back-of-house - Enter daily sales and labor numbers into monthly Excel report - Adjust tip outs and verify staff check out accuracy



Sonnenalp Club

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Restaurant Manager - Harvest Restaurant

  • Nov 2018 - Apr 2020

  Vail, Colorado, United States - Implementation of training programs and SOP's - Appraise staff performance and provide feedback to improve productivity - Recruitment and hiring of staff - Oversee restaurant operations - Responsible for maintaining high production, productivity, quality, and customer-service standards. - Annual, monthly and weekly budget planning as well as revenue projections - Event setup execution for all types of events from 15-200 people

• Assistant Manager - Harvest Restaurant

  • Apr 2018 - Nov 2018

  • Hold line up meetings to acknowledge staff accomplishments, staff expectations and standards • Lead staff to help create a wonderful dining experience for guests and members • Visit and talk with guest and member tables to make ensure positive guest experience

• Bar Manager - Harvest Restaurant

  • Apr 2017 - Apr 2018

  Edwards CO • Serve food, wine, and cordial mixed drinks to club members as well as the general public • Maintain inventory and assure liquor room is organized • Special and private event setup, take down, and service



The Metropolitan

• Bartender

  • Jun 2015 - Jun 2018

  Beaver Creek, CO - Responsible for positive guest interactions by serving guests in a friendly and efficient manner. - Meeting customer needs and making them feel welcome, comfortable, important and relaxed - Provide customers with information on revolving menu items and daily specials - Answer questions regarding menu items, ingredients, and provide information to customer - Check prepared orders for accuracy and ensure efficient friendly service



Vail Resorts

• United States
• Hospitality
• 700 & Above Employee

• Luxury Property Owner and Guest Services Agent

  • May 2015 - Nov 2015

  Bachelor Gulch Colorado - Prepare and inspect homes to meet the high standards for arrivals of owners and guests - Perform concierge services to owners and guests to provide them an experience of a lifetime - Work closely with General Manager to make sure property is at luxury guest standards - Perform front desk duties and run reports for arrivals, departures, and housekeeping. - Coordinate and schedule third party vendors to repair and maintain properties.

• Group Reservations Coordinator for VBCRP owned and operated, as well as managed properties

  • Nov 2014 - May 2015

  Vail Resorts- Avon, Colorado - Assist revenue management team in implementing pricing strategies for groups - Attend weekly sales and revenue meetings to communicate status of group reservations - Report to Revenue Over-site Committee, GM's and PM's - Review actualized Master Account invoices for accuracy in lodging figures prior to final billing - Communicate financial obligations and contract terms with group leaders - Managed group blocks and reservations for Beaver Creek 2015 Games and 2014 Birds of… Show more - Assist revenue management team in implementing pricing strategies for groups - Attend weekly sales and revenue meetings to communicate status of group reservations - Report to Revenue Over-site Committee, GM's and PM's - Review actualized Master Account invoices for accuracy in lodging figures prior to final billing - Communicate financial obligations and contract terms with group leaders - Managed group blocks and reservations for Beaver Creek 2015 Games and 2014 Birds of Prey - Support high end luxury property teams with group bookings, expectations, and requests



Resort Data Processing, Inc.

• United States
• Software Development
• 1 - 100 Employee

• National Software Sales Representative

  • May 2013 - Nov 2014

  Colorado - Property management software national sales - Responsible for lead generation, RFP's, and pricing of new systems - Create and develop company marketing products - Attend and exhibit at professional hospitality trade shows - Initiate contact, determine key decision makers, and deliver executive-level presentations - Presentations to owners and upper management to demonstrate extensive product features

• Property Management Software Installer and Trainer

  • Aug 2006 - May 2013

  - Teaching and public speaking in groups from 1-50 people - Traveled extensively to properties throughout US, Caribbean, and Central America - Conducted both new-employee software training as well as company-wide training - Implement training solutions to address existing and potential areas of improvement - Providing technical and software solutions for on-location and remote training - Participation, customer training and software presentations at annual customer… Show more - Teaching and public speaking in groups from 1-50 people - Traveled extensively to properties throughout US, Caribbean, and Central America - Conducted both new-employee software training as well as company-wide training - Implement training solutions to address existing and potential areas of improvement - Providing technical and software solutions for on-location and remote training - Participation, customer training and software presentations at annual customer conference - Delivery and installation of new products and optional system enhancements - Creating new property management systems for customers - Troubleshooting technical issues for installed customer base - Accounting as it relates to the RDP Software - Creating and configuring new software packages for new customers - Working with end-users on creating efficient business procedures



Eagle Valley High School

• High School Secondary Education Teacher

  • Aug 2004 - Aug 2007

  - Business teacher, Primary FBLA Advisor, and Varsity Boy's Soccer Head Coach - Taught Marketing, Accounting I & II, Business 101, Finance, and Computer Applications - Sat on the Technology Committee for Eagle Valley High School