Chad Rados
Certified Technology Expert/ Assistant Finance Manager at Cass Burch- Claim this Profile
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Bio
Experience
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Cass Burch
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Certified Technology Expert/ Assistant Finance Manager
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Aug 2012 - Present
• Assists customers in selecting a vehicle by explaining each model’s features and benefits, while describing all optional equipment. • Qualifies and guides buyers by understanding buyer's requirements, budgets, and interests • Matches specifications of various models and built rapport with auto sales team • Closes sales by overcoming objections, asking for sales and negotiating price • Completes sales and purchase contracts, explains provisions, offers warranties, services, and financing. • Stays current on new products, features, accessories and attended product and sales training • Maintains a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction • Two Time Mark of Excellence Award winner for distinguished car sales and exemplary customer satisfaction surveys
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Retail Sales Consultant/ Data Expert
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Oct 2003 - Jul 2012
• Sold all products and services offered by the Company • Met all sales objectives; handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders • Maintained strong knowledge of Company products, accessories, pricing plans, promotions, and features • Maintained knowledge of competitive offers and provides critical market feedback to the Store Manager regarding local competition and product/service needs • Handled service inquiries from customers • Provided efficient, courteous customer service and assistance in all aspects of product offerings and services • Developed new office operations to help alleviate the need for customers to address the Manager on Call
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Education
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Hillsborough Community College
Associate's degree, Communication, General