Experience

Flight Director, Inc

• Aviation & Aerospace
• 1 - 100 Employee

• Account Executive

  • Mar 2022 - Present

  Email chad@flightdirector.com for Sales Quotes Email chad@flightdirector.com for Sales Quotes



The Violet Vixen

• United States
• Retail
• 1 - 100 Employee

• General Manager Operations

  • Sep 2015 - Present

  Overseeing day to day operations of a medium sized e-commerce company, including but not limited to: Managing logistical operations related to product supply chain management, product sourcing and order fulfillment, inventory management & maintenance of inventory figures, overseeing order fulfillment department, coordination with customer service staff and marketing department, Shopify development and managing order flow & fulfillment, management and hiring of employees, management of third party apps and integrations related to data feed management, overseeing delivery of outgoing shipments, & coordination of day to day operations with CEO.



BigCommerce

• United States
• Software Development
• 700 & Above Employee

• Technical Support Representative

  • Nov 2020 - Mar 2022

  • Responsible for providing technical support and assistance to BigCommerce store owners via Phone, Live Chat, and Web to help resolve technical issues related to the functioning of their websites. I have consistently exceeded all Key Performance Indicators and Performance Metrics since the beginning of my employment. Providing feedback and knowledge of industry best practices to merchants on the operation and scaling of their e-commerce stores using Web Design Techniques, BigCommerce Page Builder, Search Engine Optimization, Omni Channel integrations, Third-Party Marketplaces, Third-Party Apps, and UX/UI streamlining.



Realmusic Events

• United States
• Entertainment Providers
• 1 - 100 Employee

• VP of Production Operations

  • Jan 2009 - Jan 2017

  ● Planning, organizing, and running live musical performances and social events on a weekly basis. $250,000+ annual revenue with 100+ annual events.● Responsible for parts of production and execution including: ○ Promotion for events using a multitude of social media platforms and online advertising services.○ Managing logistics for travel (ground & air) and lodging, including reservations.○ Venue operation including ticket sales, financial management and promotion.● Responsible for analyzing market trends which drive venue selection, contract management, artist retention and event timing.



Weaver Creative

• United Kingdom
• Graphic Design
• 1 - 100 Employee

• Construction Operations Manager / Office Manager

  • Jan 2015 - Oct 2015

  Managing the day to day operations of a mid-sized construction company inn Bee Caves, TX. Management responsibilities included, but were not limited to managing employees & outside contractors efficiently, planning and overseeing execution of all remodeling & building, landscaping, remodeling, & pool construction projects, coordinating employees and resources between job sites, and procurement of raw materials.Office Management responsibilities included issuing invoices to clients and monitoring payables, planning to meet quarterly revenue goals, managing office filing system, handling client outreach, and dealing with general day to day upkeep of business.



Obama for America● Assisted in setting up and maintaining communication between National Campaign Of

• Intern Staffer

  • Jun 2007 - Jan 2009

  ● Assisted in setting up and maintaining communication between National Campaign Offices and local community groups.● Helped analyze polling data to determine geographic areas of support and using polling trends to optimize efforts of the campaign. ● Organization of supporters for primary, caucus, and general election(s).● Responsible for actively seeking supporters to vote, campaign, and donate to Obama Campaign and Down-Ticket Candidates in Texas. ● Assisted in setting up and maintaining communication between National Campaign Offices and local community groups.● Helped analyze polling data to determine geographic areas of support and using polling trends to optimize efforts of the campaign. ● Organization of supporters for primary, caucus, and general election(s).● Responsible for actively seeking supporters to vote, campaign, and donate to Obama Campaign and Down-Ticket Candidates in Texas.