Experience

Avondale Dealerships

• United States
• Retail
• 1 - 100 Employee

• Internal Assistant Service Manager

  • May 2023 - Present

  Internal assistant service manager. Advises sales team on new and pre-owned vehicles on needs for reconditioning in accordance with manufacturer specifications. Coordinates mechanical, body, and accessories repairs while providing costs to relevant sales associate and/or manager. Maintains an up to date status logs for all vehicles new and pre-owned. Inspects vehicles on completion of repairs and details. Works with manufacturer’s to minimize cost for each vehicle while maintaining a high quality. Show less

• Parts Specialist

  • Mar 2022 - May 2023

• Bentley Technical Team Lead

  • Feb 2019 - Mar 2022



Hiley Volkswagen of Arlington

• United States
• Retail
• 1 - 100 Employee

• Master Technician

  • Jan 2018 - Feb 2019

  Quickly and efficiently diagnosed mechanical and electrical failures and the corrective action needed, worked directly with Volkswagen Regional QTM to limit, not just resolve, escalated issues. Quickly and efficiently diagnosed mechanical and electrical failures and the corrective action needed, worked directly with Volkswagen Regional QTM to limit, not just resolve, escalated issues.



SouthWest Volkswagen

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Master Technician & Shop Foreman

  • Dec 2013 - Jan 2018

  Directed staff of 6+ in all daily tasks, created reporting metrics and transaction logs for management team, analyzed and diagnosed repair needs, performed maintenance on all makes & models. Directed staff of 6+ in all daily tasks, created reporting metrics and transaction logs for management team, analyzed and diagnosed repair needs, performed maintenance on all makes & models.



Hiley Volkswagen of Arlington

• United States
• Retail
• 1 - 100 Employee

• Technician & Team Leader

  • Jan 2007 - Dec 2013

  Led team of 3+ in all aspects of troubleshooting and repair, quickly and efficiently diagnosed mechanical and electrical failures and the corrective action needed. Led team of 3+ in all aspects of troubleshooting and repair, quickly and efficiently diagnosed mechanical and electrical failures and the corrective action needed.



Autobahn Motorcar Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Technician

  • Aug 2006 - Dec 2006

  Quickly and efficiently diagnosed mechanical and electrical failures and the corrective action needed, performed maintenance on all makes and models. Quickly and efficiently diagnosed mechanical and electrical failures and the corrective action needed, performed maintenance on all makes and models.



Jack Ingram Motors inc

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Technician

  • Jun 2005 - Jun 2006

  Learned to quickly and efficiently diagnosed mechanical and electrical failures and the corrective action needed on all makes and models of the Volkswagen and Audi brands. Learned to quickly and efficiently diagnosed mechanical and electrical failures and the corrective action needed on all makes and models of the Volkswagen and Audi brands.