Experience

IWS Water Hygiene

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Risk Assessor

  • Nov 2016 - Present

  - Provide Legionella Risk Assessments for a variety of clients, predominantly within the West Midlands. Current clients include a number of local authorities and private organisations involved in care home management, office space and retail. - Able to interpret data from water samples or data collected during risk assessments to provide expert advice and recommendations to clients to ensure compliance with current legislation and guidance. - Carry out Desktop Reviews of previous risk assessments to advise a client on whether re-assessments are required for compliance. This includes updates of schematics and answering any questions a client has regarding the water system. - Strong understanding of health and safety legislation necessary to the role as well as being able to work safely and confidently in a variety of workplaces. Show less



HYDROP E.C.S.

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Surveyor

  • Nov 2014 - Nov 2016

  - Offer expert, non-invasive Legionellosis risk assessments with ability to communicate results of surveys through detailed reports. - Able to interpret data and make informed decisions on Legionellosis risk factors. - Effectively manage time to arrive promptly at sites throughout the U.K. - Strong understanding of Health and Safety regulations in a variety of working environments and able to work efficiently, confidently and safely in different settings including Source Isolation Hospital wards, Confined Spaces and Laboratories. Show less



Clarks

• United Kingdom
• Retail
• 700 & Above Employee

• Stock Assistant

  • Jul 2013 - Nov 2014

  - Responsibility for managing stock, assisting the sales team, and supporting store operations through managing stock deliveries. - Demonstrated organisation by managing the stock to ensure a timely delivery of necessary products to the shop floor in order to provide good customer service. - Showed good customer service skills and reliability in a high-pressure environment by working on the shop floor assisting the sales team during busy retail periods. - Improved the efficiency of internal stock distribution by reorganising the back office to allow the sales team to find stock quicker thereby reducing customer waiting times. - Deputised for the stock manager in the receipt of new stock and its entry onto the store’s database, whenever the manager was otherwise engaged. Show less



Staffordshire University Biology Society

• Staffordshire University

• Events Officer

  • Sep 2012 - May 2013

  - Participated in the foundation of Staffordshire University’s Biology Society and then was elected as the society’s first Events Officer as part of the executive committee. - Responsible for planning and executing social and academic events to attract and engage our members. - Organised prominent academics and popular TV scientists to give guest lectures at the university, which were attended by over 200 students. - Negotiated a sponsorship deal with a local nightclub to provide cheap social events in return for increased publicity for the venue. The deal offered the society its first source of income and amount to more than 10% of our operational budget for the year. - Developed a mentoring scheme to pair experienced students with younger peers to impart their knowledge on previously studied topics. - Awarded ‘Start Up Society Of The Year’ and ‘Committee Of The Year’ at the university’s annual awards. Show less



Birmingham City FC

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Catering Staff

  • Jan 2008 - Mar 2013

  - Responsible as team leader for the preparation of the bar and creating the post-game balance sheet, as well as delegating customer sales tasks to my team of 7 staff members. - Showed good numerical skills in manually taking post-game stock inventory and filling out the bar’s balance sheet. - Managed the team to ensure good customer service during extremely busy half-time intervals by ensuring that customers were served in a timely yet appropriate manner. - Delegated a division of labour within the team by assigning members with the best numerical abilities to the tills while those most proficient in bar skills were serving drinks. - Effectively operated as a team in a high-pressure environment serving up to 3,000 drinks within a 40-minute period. Show less



Stratford Upon Avon Butterfly Farm

• Stratford-Upon-Avon

• Intern

  • Mar 2012 - Apr 2012

  - Interned at the Stratford Upon Avon Butterfly Farm to learn sampling techniques in the ecological study of butterflies. - Responsible for managing the habitat of butterfly pupa at the farm. - Performed species identification for packaging deliveries to customers. - Quickly gained new competencies in a short period of time in order to be a productive team member. - Applied academic knowledge developed at university in a practical business environment. - Interned at the Stratford Upon Avon Butterfly Farm to learn sampling techniques in the ecological study of butterflies. - Responsible for managing the habitat of butterfly pupa at the farm. - Performed species identification for packaging deliveries to customers. - Quickly gained new competencies in a short period of time in order to be a productive team member. - Applied academic knowledge developed at university in a practical business environment.



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Oct 2009 - Sep 2010

  - Responsible for customer service on the retail floor. - Specialised in tailoring of formal wear and was trained in suit measurements in order to better advise customers. - Worked well under the long hours and high-pressure of busy sales periods including the Boxing Day sales. - Recognised and prioritised the features of the retail experience that are most important customer in order to work well in busy high-pressure situations. - Built up a good rapport with customers so that they had an enjoyable retail experience and were also more likely to purchase Next products. Show less