Chad Blanchard
CEO at i.t.NOW- Claim this Profile
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Topline Score
Bio
Allen Crow
Chad is a friendly and efficient leader who is detailed oriented and produced great results for BidSync allowing it to grow significantly. His ability to make analytical decisions and find solutions helped all those around him succeed in their tasks. Any company would be lucky to have Chad as a resource on their staff.
LinkedIn User
I am very fortunate to work with Chad. Chad's current duty is being the director of the research group and I have been involved with it by designing the artificial intelligence technology to it. Chad was the first person to be in favor to use advanced technology to boost the results in the research group. He has been key on the design meetings and, because of that, we were able to deliver working systems in no time. Chad is very detail orientated and always seems to dominate the concepts of the technology and design ahead of the others and as a result, he usually mentors the other team members on the directions we are going. When we finished one of our AI pieces, then next task was to train the system through a learner application which was also designed. It was not Chad's direct duty but that did not stop him from taking the leadership on producing reports with pre-created test corpus and then spending extra hours analyzing it. Through his hard work we were able to create a methodology to efficiently and successfully train the AI system. Chad's experience on leading teams successfully is shown by the way he handles his daily duties. He has the admiration of his entire staff and also the engineering group. Chad is a natural leader who knows how to motivate people to get the job done. It is with great satisfaction that I recommend Chad's work.
Allen Crow
Chad is a friendly and efficient leader who is detailed oriented and produced great results for BidSync allowing it to grow significantly. His ability to make analytical decisions and find solutions helped all those around him succeed in their tasks. Any company would be lucky to have Chad as a resource on their staff.
LinkedIn User
I am very fortunate to work with Chad. Chad's current duty is being the director of the research group and I have been involved with it by designing the artificial intelligence technology to it. Chad was the first person to be in favor to use advanced technology to boost the results in the research group. He has been key on the design meetings and, because of that, we were able to deliver working systems in no time. Chad is very detail orientated and always seems to dominate the concepts of the technology and design ahead of the others and as a result, he usually mentors the other team members on the directions we are going. When we finished one of our AI pieces, then next task was to train the system through a learner application which was also designed. It was not Chad's direct duty but that did not stop him from taking the leadership on producing reports with pre-created test corpus and then spending extra hours analyzing it. Through his hard work we were able to create a methodology to efficiently and successfully train the AI system. Chad's experience on leading teams successfully is shown by the way he handles his daily duties. He has the admiration of his entire staff and also the engineering group. Chad is a natural leader who knows how to motivate people to get the job done. It is with great satisfaction that I recommend Chad's work.
Allen Crow
Chad is a friendly and efficient leader who is detailed oriented and produced great results for BidSync allowing it to grow significantly. His ability to make analytical decisions and find solutions helped all those around him succeed in their tasks. Any company would be lucky to have Chad as a resource on their staff.
LinkedIn User
I am very fortunate to work with Chad. Chad's current duty is being the director of the research group and I have been involved with it by designing the artificial intelligence technology to it. Chad was the first person to be in favor to use advanced technology to boost the results in the research group. He has been key on the design meetings and, because of that, we were able to deliver working systems in no time. Chad is very detail orientated and always seems to dominate the concepts of the technology and design ahead of the others and as a result, he usually mentors the other team members on the directions we are going. When we finished one of our AI pieces, then next task was to train the system through a learner application which was also designed. It was not Chad's direct duty but that did not stop him from taking the leadership on producing reports with pre-created test corpus and then spending extra hours analyzing it. Through his hard work we were able to create a methodology to efficiently and successfully train the AI system. Chad's experience on leading teams successfully is shown by the way he handles his daily duties. He has the admiration of his entire staff and also the engineering group. Chad is a natural leader who knows how to motivate people to get the job done. It is with great satisfaction that I recommend Chad's work.
Allen Crow
Chad is a friendly and efficient leader who is detailed oriented and produced great results for BidSync allowing it to grow significantly. His ability to make analytical decisions and find solutions helped all those around him succeed in their tasks. Any company would be lucky to have Chad as a resource on their staff.
LinkedIn User
I am very fortunate to work with Chad. Chad's current duty is being the director of the research group and I have been involved with it by designing the artificial intelligence technology to it. Chad was the first person to be in favor to use advanced technology to boost the results in the research group. He has been key on the design meetings and, because of that, we were able to deliver working systems in no time. Chad is very detail orientated and always seems to dominate the concepts of the technology and design ahead of the others and as a result, he usually mentors the other team members on the directions we are going. When we finished one of our AI pieces, then next task was to train the system through a learner application which was also designed. It was not Chad's direct duty but that did not stop him from taking the leadership on producing reports with pre-created test corpus and then spending extra hours analyzing it. Through his hard work we were able to create a methodology to efficiently and successfully train the AI system. Chad's experience on leading teams successfully is shown by the way he handles his daily duties. He has the admiration of his entire staff and also the engineering group. Chad is a natural leader who knows how to motivate people to get the job done. It is with great satisfaction that I recommend Chad's work.
Experience
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i.t.NOW
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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CEO
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Feb 2017 - Present
Responsible for the technical support, implementation/on-boarding, project management, network operation center, account management, marketing and sales. Leads core strategic management team in guiding the company growth, direction of products, customer engagement and services that support the outsource IT managed services space for small to medium-sized businesses.
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Vice President of Operations
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Mar 2015 - Feb 2017
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BidSync
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Software Development
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1 - 100 Employee
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Vice President of Operations
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Sep 2010 - Feb 2015
Responsible for the overall customer experience in directing internal operations for customer support, implementation, integrations, project management, training and bid-notification research. Part of core strategic management team in guiding the direction of products, customer engagement and services that support the eProcurement space for government agencies. Responsible for the overall customer experience in directing internal operations for customer support, implementation, integrations, project management, training and bid-notification research. Part of core strategic management team in guiding the direction of products, customer engagement and services that support the eProcurement space for government agencies.
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Vice President
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Mar 2009 - Sep 2010
Responsible for building and directing departmental growth, business development initiatives, project management of on-shore/off-shore resources in US and India for software and content development. Responsible for building and directing departmental growth, business development initiatives, project management of on-shore/off-shore resources in US and India for software and content development.
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eBay Inc
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United States
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Retail
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Senior Manager, Customer Support Operations
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Dec 2002 - Oct 2008
Responsible for operational team management and business initiatives for multiple support teams including live chat, e-mail and phone focused on process improvement, implementation and metrics. Responsible for operational team management and business initiatives for multiple support teams including live chat, e-mail and phone focused on process improvement, implementation and metrics.
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Integra
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Aviation and Aerospace Component Manufacturing
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Senior Manager, Customer Care
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May 2000 - Dec 2002
Responsible for directing the account management and customer service teams that included implementing and managing all programs for additional marketing share, revenue growth, account maintenance, trouble shooting and problem resolution. Responsible for directing the account management and customer service teams that included implementing and managing all programs for additional marketing share, revenue growth, account maintenance, trouble shooting and problem resolution.
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Teltrust, Inc.
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United States
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Telecommunications
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Director, Call Center Operations
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Mar 1993 - May 2000
Responsible for managing call-center operations for three Utah based call centers with over 300+ agents and seven divisional managers; including client services, training, quality assurance, and staffing. Responsible for managing call-center operations for three Utah based call centers with over 300+ agents and seven divisional managers; including client services, training, quality assurance, and staffing.
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Education
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University of Utah
Community
