Chad Bisordi

Director of Operations - Northern California at Lux Bus America
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Location
San Jose, California, United States, US

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Experience

    • United States
    • Transportation/Trucking/Railroad
    • 1 - 100 Employee
    • Director of Operations - Northern California
      • Dec 2022 - Present

    • Operations Manager Northern California
      • Sep 2013 - Present

       Manage and maintain staffing levels necessary to operate and grow the Charter business  Plan, assign, and direct Charter office staff schedules, tasks, and workloads  Analyze the execution of service response, operational effectiveness, and business practices and collaborate with Director to develop improvements  Anticipate when additional staff will be needed, review applications, schedule and conduct interviews, coordinate Safety & Training review, and present offer letters … Show more  Manage and maintain staffing levels necessary to operate and grow the Charter business  Plan, assign, and direct Charter office staff schedules, tasks, and workloads  Analyze the execution of service response, operational effectiveness, and business practices and collaborate with Director to develop improvements  Anticipate when additional staff will be needed, review applications, schedule and conduct interviews, coordinate Safety & Training review, and present offer letters  Respond to Business Development with acceptance or rejection of bookings requests  Reach out to affiliates to request sub-contracting opportunities  Negotiate sub-contracting rates with affiliates  Respond to incidents, accidents, and injuries with remote and onsite support as needed  Complete post-incident/accident/injury reporting and reviews with drivers  Define performance metrics and appraise staff by means of informal meetings and formal reviews  Conduct periodic fleet audits, check for damage, schedule repairs with Maintenance or vendors  Support Accounts Receivable through researching and answering billing related inquiries  Planning, assigning, and directing work, training, development, and managing staff and drivers  Manage driver paperwork for noncompliance, and schedule with Safety any needs for remedial training  Observe market trends in client service response, new technology, etc.  Contribute alongside other supervisors, managers and staff to formulate goals and objectives  Perform duties and functions to help streamline the daily business operations of the company  Contribute to the team effort by accomplishing additional tasks and assignments as needed

    • United States
    • Movies and Sound Recording
    • 1 - 100 Employee
    • Operator
      • Feb 2012 - Present
    • United States
    • Transportation/Trucking/Railroad
    • 1 - 100 Employee
    • Account Manager - Apple Commute Alternatives
      • Dec 2010 - Sep 2013

      Manage the operation of 24 contracted vehicles on fixed routes. Deal with day to day driver and vehicles issues. Attend weekly meetings. Generate weekly reports, on time performance, ridership counts, create routes, passenger overflows, passenger complaints. Track vehicles via GPS.

    • Safety Director
      • Mar 2005 - Sep 2013

      Manage and train a pool of 70 plus drivers. SPAB Certified Delegated Instructor Manage Drug & Alcohol Testing Program Assist in CHP, DOT, DOD audits Mange drivers Hours of service records Committe Chairman for Driver Incentive Program Manage Driver Cerification Files Attend annual Risk Control Workshops & Seminars at the NTSB Knowledge of Vehicle Codes, FMCSA Regulations, Title 13, and the 82.7.

    • United States
    • Construction
    • 1 - 100 Employee
    • Apprentice
      • Jan 2004 - Mar 2005

      Remodels New Construction Tile install, window install, stucco repair, frameing, earthquake retrofits, electrical install, concrete fininshing, plumbing. Remodels New Construction Tile install, window install, stucco repair, frameing, earthquake retrofits, electrical install, concrete fininshing, plumbing.

Education

  • Live Oak High School
    Diploma
    1997 - 2000

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