Experience

Equipement Moderne

• Tunisia
• Retail
• 1 - 100 Employee

• Store Manager

  • Nov 2018 - Present

  - Direct sales floor activities, ensuring excellence in customer service and resolving store level problems - Establish sales goals, manage budgets, devise sales forecasts, and consistently maximize sales and profits - Oversee personnel management, interviewing, hiring, training, mentoring/coaching, and evaluating - Manage merchandise selection, window displays, and stocking, working directly with vendors - Work with corporate management developing local marketing and advertising strategies - Key contact with suppliers/vendors, securing key business agreements - Maintained price accuracy of goods and ensured adequate stock levels - Developed new and low-performing sales associates, educating them on sales methodologies as they applied to store offerings - Supported sales floor by implementing process improvements - Led Service Desk team in handling returns, exchanges, and complaints - Implemented new recruiting strategies to attract exceptional sales personnel Show less



La Selection

• Sales Manager

  • Jan 2017 - Nov 2018

  As the Sales manager at La Selection, I was in charge of the following: - Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. - Meeting planned sales goals. - Setting individual sales targets with the sales team. - Tracking sales goals and reporting results as necessary. - Overseeing the activities and performance of the sales team. - Coordinating with marketing on lead generation. - The ongoing training of your salespeople. - Developing your sales team through motivation, counseling, and product knowledge education. - Promoting the organization and products. - Understand our ideal customers and how they relate to our products. Show less



Patisserie Mme Baghdadi

• Bakery Manager

  • Jan 2014 - Jan 2017

  - Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. - Meeting planned sales goals. - Setting individual sales targets with the sales team. - Tracking sales goals and reporting results as necessary. - Overseeing the activities and performance of the sales team. - Coordinating with marketing on lead generation. - The ongoing training of your salespeople. - Developing your sales team through motivation, counseling, and product knowledge education. - Promoting the organization and products. - Understand our ideal customers and how they relate to our products. Show less