Experience

Atlanta APC Plastic Surgery

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Care Consultant

  • Jun 2020 - Present

  •Conduct consultation appointments for client/patients, discussing and determining realistic goals for those looking to have plastic surgery and matching the appropriate treatment plans with our surgical and non-surgical body contouring solutions. • Provides first-class sales by answering any questions the client/patient may have about services. • Sell value and educate patients on surgeons’ experience in the industry and valued services. • Provide clients with payment option information (finance or cash pay). • Give patient’s information on how to be medically cleared for procedure after client has purchased a surgical package. • Schedule pre-operative and surgery appointments, in the office or at Northside Hospital. • Maintain patient pipeline in Excel spreadsheet and regularly follow up with prospective patients who did not move forward in their initial consultation. • Turn in sales commission spreadsheet of my pay once a month to Practice Manager. • Attend weekly meetings with team to review weekly targets to ensure monthly goal is made for our practice. • Assist marketing department to develop new sales strategies. Show less



Sono Bello

• United States
• Medical Practices
• 400 - 500 Employee

• Patient Services Specialist

  • Feb 2012 - Jun 2020

  • Construct weekly meetings with corporate team to ensure best patient service and review weekly reports to ensure monthly goal is made for the center. • Assist consultant with close of sale by providing clients with patient education information. Then, schedule surgery pre- and post-operative appointments. • In charge of media marketing sales which include radio campaign and online reviews. • Order and maintain accountability for front office supplies. • Support sales consultants to reach monthly goal by upselling patient surgical and non-surgical packages. • Submit accurate end of day sales reconciliation reports, receipts, and invoices directly to corporate office. • Maintain accountability for a consistent accurate schedule through multiple software systems. • Deliver medical history forms to in house and outside physicians for additional clearance of patients for surgery before pre-operative visit. • Train internal and external new hires on front office, consulting and management duties. • Audit surgery charts before and after patient procedures. • Contact patient's regarding payment. • Apply clientele for different finance options available to fund for services purchased. • Handle patient financial disputes. Show less



Atlanta Braves

• United States
• Spectator Sports
• 700 & Above Employee

• Tomahawk Team

  • Feb 2018 - Dec 2018

  • Spoke in front of large crowds, engage with families and children. • Interviewed fans as well as Braves players in camera. • Endorsed assortment of Braves products and services as well as vendors on live T. V. • Worked with and serve as handler for mascots. • Danced and performed in front of large crowds. • Made many last-minute decisions to ensure television segment films smoothly. • Ability to work outside events including out of state. • Supported in field promotions and speak publicly. Show less



Ruby Tuesday

• Netherlands
• Apparel & Fashion

• Waitress

  • Sep 2008 - Feb 2015

  • Recorded and input accurate food and beverage orders into SMS Touch POS System, while maintaining a positive and friendly attitude. • Served orders in a fast, efficient, manner while maintaining a clean, sanitary working environment • Train new hires of front the house staff. • Maintain seating patterns of guest in the restaurant. • Recorded and input accurate food and beverage orders into SMS Touch POS System, while maintaining a positive and friendly attitude. • Served orders in a fast, efficient, manner while maintaining a clean, sanitary working environment • Train new hires of front the house staff. • Maintain seating patterns of guest in the restaurant.



Banana Republic

• United States
• Retail
• 700 & Above Employee

• Sales Floor Manager

  • Mar 2008 - Apr 2012

  • Assisted a great deal with producing the brand new store in Locust Grove's Banana Republic. For example: set up front of store and back of store shelves, put together manikins, and all other marketing pieces. • Create positive customer service environment, while meeting and exceeding sales goals. • Stocked, marketed and displayed new merchandise while keeping a clean, and orderly sales floor managing staff. • Developed employees into management level positions. • Managed store markdowns. Show less