Chantal H.
Marketing Director at TMU K-POP- Claim this Profile
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Bio
Credentials
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Power of Excel: Business Fundamentals Badge 2.0
Bootcamps at the Ted Rogers School of ManagementJan, 2022- Oct, 2024 -
Marketing
Bootcamps at the Ted Rogers School of ManagementOct, 2021- Oct, 2024 -
Power of Excel
Ted Rogers BootcampsJul, 2020- Oct, 2024 -
Meta Certified Digital Marketing Associate
MetaNov, 2022- Oct, 2024
Experience
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TMU K-POP
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Canada
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Entertainment
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1 - 100 Employee
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Marketing Director
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May 2022 - Present
- Communicate effectively cross-functionally to stay informed of upcoming club activities to schedule new posts and delegate work- Regularly provide constructive feedback to the team to enhance the quality of work- Delegate tasks to marketing associates and graphic designers, ensuring on-time completion of new content creation- Implement and maintain a comprehensive content management spreadsheet, improving efficiency and reducing miscommunication by enabling easy contribution and access to information by all executives- Proactively take on responsibilities of team members when needed, meeting deadlines for all assigned duties- Interview and assess potential candidates, ensuring that job expectations and requirements are clearly communicated to avoid miscommunication and select the most suitable candidates
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Marketing Associate
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Jul 2021 - May 2022
- Consistently updated social media channels with relevant content to keep members and followers informed and engaged with the club- Helped manage promotions on social media platforms to increase community engagement and event turnout- Brainstormed ideas and strategies that would help increase outreach and engagement on social media platforms - Demonstrated creativity by occasionally creating content using Canva to post on social media platforms - Proactively scheduled meetings with marketing associates to facilitate idea generation and project completion- Accomplished assigned duties and responsibilities delegated by the Director of Marketing
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Power Unit Youth Organization
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Director of Marketing
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Nov 2022 - Present
Night It Up! (NIU!) Director of Marketing
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Marketing Associate
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Feb 2022 - Nov 2022
Night It Up! (NIU!) Marketing Associate - Contact and negotiate with manufacturers to make orders necessary for the success of department goals - Brainstorm ideas to improve use of social media platform and outreach- “Rebrand” existing social media platforms to increase its visual appeal - Present ideas to leaders and directors of the organization
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Ted Rogers Management Conference (TRMC)
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Canada
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Education Administration Programs
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1 - 100 Employee
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Delegate
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Mar 2023 - Mar 2023
I had the chance to attend TRMC 2023 this year in person! I previously attended TRMC 2021 online during the peak of the pandemic. I learned many things at this year's conference and worked with a fantastic team for the New Balance case competition. 3 Key Takeaways: - Your network is your NET WORTH! - Don't be afraid or intimidated to reach out to senior executives for advice or a simple coffee chat. - Put yourself out there and make yourself known! This is how you can stand out and make a difference.
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Civiconnect
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Canada
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Civic and Social Organizations
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1 - 100 Employee
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Marketing Associate
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Sep 2022 - Dec 2022
- Produced marketing reports and materials for clients at Civiconnect, elevating their online presence and refining marketing strategies to boost awareness, reach, and engagement - Created content for email marketing (Mailchimp) and social media posts/captions to engage and prompt specific actions from the audience - Scheduled meetings and maintained consistent communication to ensure effective remote teamwork, and efficient completion of tasks and meeting of deadlines - Customized social media content graphics using Canva, catering to client needs and receiving positive feedback from clients - Coordinated meetings daily team meetings to discuss objectives and deadlines and task delegation, improving teamwork and efficient completion of projects - Researched and analyzed client audience and market position using SEMrush to develop professional reports, provide recommendations for effective digital marketing strategies to increase reach and engagement - Collaborated with team members and supervisor on a daily basis to incorporate feedback and enhance work quality - Attended weekly workshops aimed at enhancing my learning and developing my soft skills to benefit me in future roles - Earned a Meta Marketing Associate certificate to expand knowledge of marketing using Meta technologies
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Open Farm Inc.
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United States
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Farming
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1 - 100 Employee
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Logistics & Warehouse Analyst
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May 2022 - Aug 2022
- Processed an average of 5 orders per day using Excel, Unleashed, and NetSuite, with each order ranging from $2,000 to $100,000+ dollars, achieving positive order fill rate - Ensured timely completion and maintenance of crucial documents to provide senior management and the Operations team with up-to-date information - Monitored and responded to an average of 10-15 customer emails per workday and addressed their inquiries promptly, resulting in strong customer relationships - Maintained positive relationships with carriers to secure competitive rates for shipping goods, contributing to the company's cost-saving objectives - Addressed invoice mismatches caused by warehouse errors through detailed order and report reviews, demonstrating strong attention to detail - Developed comparative dashboards to analyze the cost of transportation per lane and carrier, leading to the selection of carriers with the most favorable rates for specific lanes, achieving cost savings targets - Assisted with the implementation of NetSuite, migrating data on fulfilled and pending customer orders and warehouse transfers into the system - Attended numerous Operations, Sales, and customer meetings to discuss product availability, product performance, and new information - Successfully assumed additional responsibilities and effectively communicated with multiple stakeholders during the manager’s absence, including inquires related to the warehouse relocation and fiscal year-end, resulting in uninterrupted operations - Prepared and organized export documentation to ensure timely delivery to customs agents, enabling carriers to pass through borders smoothly
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CoCo Bubble Tea
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Germany
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Restaurants
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1 - 100 Employee
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Barista
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Jan 2020 - Apr 2022
- Advised customers on menu options based on their concerns and requirements to improve customer service - Used effective communication to drive sales and informed customers of available promotions - Improved brand image and online reviews through friendly and positive interactions with customers - Efficiently managed time well and multitasked to balance workload and priorities to ensure timely delivery of drinks - Collaborated with coworkers to optimize efficiency and minimize wait times for customers - Successfully multitasked and independently handled order-taking, drink preparation, and serving in a fast-paced environment
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Delegate
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Mar 2021 - Mar 2021
My first business conference could not have been more successful. In a virtual setting, I’ve participated in a three-day conference led by amazing student leaders. I’ve made lasting connections with my fellow delegates from all over Canada, and the world. This experience has given me so much knowledge, and helped me slowly come out of my comfort zone. My first business conference could not have been more successful. In a virtual setting, I’ve participated in a three-day conference led by amazing student leaders. I’ve made lasting connections with my fellow delegates from all over Canada, and the world. This experience has given me so much knowledge, and helped me slowly come out of my comfort zone.
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LE CHÂTEAU
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Canada
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Retail Apparel and Fashion
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200 - 300 Employee
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Parttime Sales Associate
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Feb 2018 - Jun 2019
- Received the employee of the month award multiple times for providing exceptional customer service and achieving the highest sales numbers - Focused on providing a personal and worthwhile experience for each individual customer, going above and beyond to meet their needs and expectations - Demonstrated excellent time management skills in serving multiple customers while maintaining high-quality service - Improved the efficiency of finding items by organizing the sales floor and stockroom, resulting in a more streamlined and productive workflow - Increased sales by effectively communicating available promotions and introducing new products to customers - Received daily inventory and accurately recorded data in the inventory management system to ensure proper stock management
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Marker
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Jun 2018 - Feb 2019
Having been a student at Kumon for over 7 years, I developed a strong understanding of the program's math content, which enabled me to effectively teach and support other students. - Used effective communication tactics to aid students with homework in varying levels of difficulty, which required a thorough understanding of the program’s content - Adapted communication based on the student’s level of literacy to provide a more tailored explanation - Organized finished and unfinished work into separate piles for efficient use the next business day, ensuring that files can be easily located when needed - Demonstrated strong interpersonal skills by motivating and encouraging students to complete their work and fostering a positive learning environment
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Education
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2019 - 2024
Ryerson University
Bachelor's degree, Global Management Studies
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