Ché Warren
Constituent Service Representative at Office of U.S. Senator Maria Cantwell- Claim this Profile
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Bio
Credentials
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Human Resources Fundamentals
U.S. Senate Office of Education and TrainingMar, 2016- Nov, 2024 -
Washington Asset Building Coalition
Financial Coaching for Prosperity TrainingJan, 2012- Nov, 2024 -
Constituents Services Conference
U.S. Senate Office of Education and TrainingJan, 2008- Nov, 2024 -
Fair Housing Basics Workshop
Equal Housing OpportunityJan, 2008- Nov, 2024 -
Community Advocacy
Casey Family ProgramsJan, 2005- Nov, 2024 -
Desktop Publishing and Accounting
Seattle Central UniversityJan, 2005- Nov, 2024 -
Customer Service and Leadership Workshop
U.S. Senate Office of Education and Training
Experience
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U.S. Senator Maria Cantwell
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Legislative Offices
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1 - 100 Employee
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Constituent Service Representative
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Sep 2007 - Present
Position acts as a liaison with federal, state, and/or local agencies on behalf of Washington State constituents. • Monitors and update the Member and district director on district and local issues. • Attend community meetings and events representing the Senator in her absence. • Respond to constituent requests for assistance (in person, via phone, email and mail), tracking and prioritizing them, and working to see each request through from initial contact to resolution of the constituent’s concern. • Determine appropriate course of action, and address issue with relevant agencies. • Continually monitor active cases of 300 + and act as liaison with constituents to ensure that their cases are handled in a responsive manner. • Analyze and implement changing policies and regulation in order to best assist constituents. Show less
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Staff-Assistant
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Ukraine
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Human Resources Services
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1 - 100 Employee
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Office of U.S. Senator Maria Cantwell
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Jul 2006 - Sep 2007
Position supported 6 offices state wide and provides administrative support for 20+ full time employees. • Answered multiple phone lines with exceptional telephone etiquette. • Managed and coordinated internship program for all six offices by recruiting, interviewing, and hiring competitive college student candidates. • Scheduled and coordinate meeting, conference calls, and other executive events; informs attendees, participants of function dates and times, reserves meeting space. • Delivered exceptional customer service with the utmost levels of compassion and professionalism. • Directed and assisted visitors, and resolving administrative problems and inquiries; composing, editing, and proofreading correspondence and reports, and preparing a range of administrative documents. • Ordered and maintained office supplies. ensure Show less
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Sterling Elevator Service
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United States
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Machinery Manufacturing
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1 - 100 Employee
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Office Administrator
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May 2005 - Aug 2006
Position supports the admin team of 10 employees, and 9 elevator technicians’ employees. I also supported the front desk when needed. Collaboration business corporate screens verify generate timely prioritizes grants • Managed accurate record keeping for work orders, packing slips and invoices using Excel. • Verified information across systems and update records according to strict guidelines. • Acted as site liaison for IT issues. • Created, reviewed, edited and maintained electronic and written communication. • Managed over 80 elevator permits and applications. • Generated expense reports and assisted in reconciling corporate credit card charges to ensure timely and accurate reimbursement and verified payments to corporate credit cards. Completed specialized reports for contractors. • Maintained up-to-date knowledge of all federal, state and local elevator industry code requirements. Show less
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Mount Zion Baptist Church
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United States
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Religious Institutions
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1 - 100 Employee
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Executive Administrative Assistant
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Feb 2000 - Apr 2005
• Worked to support the duties of the senior pastor and the organization of the 2,000+ member congregation • Tracked and reconciled expense accounts for the senior pastor • Coordinated projects events, researched grant opportunities, and facilitated the schedules of the senior pastor and associate ministers • Organized and managed corporate events/retreats for 100+ employees • Worked to support the duties of the senior pastor and the organization of the 2,000+ member congregation • Tracked and reconciled expense accounts for the senior pastor • Coordinated projects events, researched grant opportunities, and facilitated the schedules of the senior pastor and associate ministers • Organized and managed corporate events/retreats for 100+ employees
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Education
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Renton High School
High School Diploma