Cindy Frandin

Executive Assistant II at Dean Health Plan, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madison Area
Skills

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5.0

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/ Based on 2 ratings
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John Sims

Cindy is an excellent executive assistant. She also managed a move of our offices at JPMorgan Privte bank and did a supperior job. She has a positive attitude and is very hard working.

Connie Miller

Cindy is a very loyal and dedicated employee. She is hardworking and has a very strong work ethic, Her love for life and people are apparent in everything she does. She was a pleasure to work with.

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Credentials

  • Notary Public
    Appointment by the Secretary of the Department of Financial Institutions

Experience

  • Dean Health Plan, Inc.
    • United States
    • Insurance
    • 300 - 400 Employee
    • Executive Assistant II
      • Mar 2019 - Present

      Provide administrative support to the SVP/COO and WI Market Executive and to the VP Operations Provide administrative support to the SVP/COO and WI Market Executive and to the VP Operations

  • Charter Communications
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Administrative Assistant to VP, Department Assistant, Business Operations - Field Operations
      • Oct 2013 - Mar 2019

      o Provide administrative support/assistance to Field Operations VP, Director of HR, Director of Business Operations, Director of Government Relations and their reporting principals o Assisted in the success of the All Digital transformation by assisting with a number of projects that demanded a sense of urgency and accuracy with reporting information. o Coordinated letters and channel lineup letters to all of the Franchises in the Key Market Area for WI and parts of IL; assured channel lineups were accurate and mailed out by deadline date every week o Offsite meeting arrangements; to include: negotiations for hotel and meeting room arrangements, conference room set-up and meal arrangements; attending conferences o Create spreadsheets containing highly confidential information; attention to detail and accuracy o First Point of Contact for the Field Operations Show less

  • JPMorgan Chase & Co.
    • United States
    • Financial Services
    • 700 & Above Employee
    • Sr. Administrtive Assistant
      • Aug 2010 - May 2013

      o Interaction with high net worth clients; often first point of contact; maintain absolute confidentiality and professionalism o Research and assure that client issues/problems are escalated and brought to full resolution o Assure that client information in Workstation (client database) is current and accurate o Maintain compliance regulations/documentation/filing for all client correspondence, checks, securities, etc. o Conduct research using Wealth Engine, Zillow, Spokeo, LinkedIn and other internet search engines. Compile prospect information, obtain compliance approval, assemble and execute marketing mailings o Receive stocks; assure that processing procedures are completed in an accurate and timely manner o Mortgage Loan Documents – flag for client signatures, notarize, copy and route for processing o Continuing education for Antitrust, Privacy Awareness, Anti-Money Laundering, Anti-Corruption, Code of Conduct/Wealth Management, Notaries and Signers & Preparers o Maintain phone coverage, draft correspondence, manage expense reports, calendaring o Coordinate meetings; travel arrangements o Purchasing, Accounts Payable functions and VP expense reports o Project Coordinator for Madison office relocation; provided a successful and smooth transition with all aspects of relocating an office o Office management (vendor relations, supplies, building maintenance, etc.) o Responsible for assuring that 30 years of High Net Worth client files were appropriately redirected, scanned into Workstation, documented or destroyed according to regulations. Show less

  • Sentry
    • United States
    • Insurance
    • 700 & Above Employee
    • Sr Administrative Assistant
      • Jan 2007 - Nov 2009

      (Position terminated; down-sizing) o Provide comprehensive administrative support to the Vice President/Specialty Auto and the Vice President/Specialty Auto Information Services and their reporting principals; to include management of: calendar, email/mail, appending/proofing weekly report to CEO, mileage/expense reports, travel arrangements, etc. o Display initiative and work independently o Ensure confidentiality o Ensure that urgent matters are directed appropriately o Exercise judgment and initiative in routine matters o Arrange and coordinate Regional Sales meetings; coordinate and/or arrange flight/transportation/hotel arrangements for 50+ sales managers; conference room set-up, meal arrangements, providing refreshments/snacks, etc. o Identify and initiate process improvements o Receive and screen incoming calls; redirect or obtain pertinent information o Coordinate travel arrangements for VP and his reporting principals via Orbitz o Compose correspondence on VP’s behalf (MS Word) o Prioritize,/track/follow-up to assure deadlines are met (MS Office Outlook tasks and/or calendar) o Submittal of eVoucher/eProcurement requisitions for Specialty Auto, Specialty Cycle and Regional Agency Sales Managers via PeopleSoft o Assisted with the development of the Business Continuity Plan for Non-Standard Auto Product Management & Agency Automation; Plan owner backup o Maintaining monthly fleet reports/address/phone directory/state maps/business cards. o Internal Committees: United Way Campaign, Summer Picnic, Winter Celebration Show less

  • CUNA Mutual Group
    • United States
    • Financial Services
    • 700 & Above Employee
    • Executive Support Assistant
      • Feb 2004 - Oct 2006

      (Position terminated; down-sizing) o Manage administrative activities for President/CEO of MEMBERS Capital Advisors, VP Recruiting, VP Learning and Development, to include: calendars, e-mail, meetings, conference calls, travel arrangements, expense reports and customer inquiries involving a high degree of confidentiality, sensitivity and knowledge. o Compilation of Board of Directors meeting materials and arrangements, develop reports, correspondence, agendas, presentations, meeting deliverables/follow-up items o Act in a confidential capacity to senior management with regard to employee relations, labor relations, compensation, staffing and various other corporate HR activities o Project Manager for New Employee Orientation; analyze and streamline processes, redesign estimated annual savings - $64,000+ o Executive Assimilation – work in conjunction with outside consultant, coordinate all executive assimilation meetings o HR Back Office Transformation Support – manage displaced database/distribution list and on boarding of contractors o Lead Continue Education Proxy (LOMA, HIPAA, CPCU, IIA, etc.) Show less

  • Mercy Health System
    • Corporate Administrative Assistant
      • Sep 2003 - Jan 2004

      Provide comprehensive administrative support to two Vice Presidents; to include: o Manage appointments, meetings, accommodations, travel arrangements, calls o Transcribe, type and proof correspondence, memos, agendas, reports and policies o Act as a liaison between Vice Presidents, Directors and other personnel, public, physicians and board members o Order office supplies, verify purchase orders and invoices o Manage donation requests o Pastoral support Provide comprehensive administrative support to two Vice Presidents; to include: o Manage appointments, meetings, accommodations, travel arrangements, calls o Transcribe, type and proof correspondence, memos, agendas, reports and policies o Act as a liaison between Vice Presidents, Directors and other personnel, public, physicians and board members o Order office supplies, verify purchase orders and invoices o Manage donation requests o Pastoral support

  • Blue Cross and Blue Shield United of Wisconsin
    • Executive Secretary
      • Apr 1997 - Nov 2002

      (Regional office closed; down-sizing) Provide Administrative Support to the Regional Vice President; to include: o Manage VP phone calls, calendar, files, reports, presentations, regional checking and petty cash accounts, meeting and travel accommodations, conference calls o Draft and proof correspondence, legal documents/contracts, media copy and internal employee newsletter o Act as ambassador on behalf of VP at various functions o Assist with annual budgeting process; investigate discrepancies, regional AOP Reports o Manage regional payments, 501(c)(3) Foundation and expense report requests o Manage building maintenance: phone system, Muzak, CRT & PC Troubleshooting issues o LEADERSHIP / PROJECT MANAGEMENT • 2002 - 2004 Evansville Chamber of Commerce Board of Directors • 1997 - 2002 United Way Company Chair, Account Manager, Division Chair, University Trainer and guest speaker • BCBSUW/United Way Chair, 1997 – 2002, Increased pledges $5,533 to $10,558; participation-53% to 100%; per capita-$47.29 to $107.74; Gold Award-4 consecutive years • Evansville Chamber of Commerce - Mayoral Forum Debate, July 4th Dunk Tank • BCBSUW 15th Yr Anniversary Celebration – Managed project/guest list of 500 • BCBSUW/WI League of Nursing - Coordinated Nurse of the Year Award ceremonies for five years • BCBSUW Gun Lock Distribution - Coordinated project for three years • Microsoft Licensing Project; Y2K Compliancy Project Show less

Education

  • OHS Pirate!
    1968 - 1972
  • North Dakota State University

Community

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