Cesar Sebastian

Digital Marketing Manager at qroven - Digital Marketing Agency
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Contact Information
us****@****om
(386) 825-5501
Location
Angeles, Central Luzon, Philippines, PH

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Bio

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Credentials

  • Six Sigma: Green Belt
    LinkedIn
    Dec, 2022
    - Oct, 2024
  • Six Sigma: White Belt
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Master Digital Marketing
    LinkedIn
    Nov, 2021
    - Oct, 2024
  • Executive Leadership
    LinkedIn
    Oct, 2021
    - Oct, 2024
  • Become a Social Media Advertising Specialist
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Building Rapport with Customers
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Customer Service Foundations
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Customer Service: Creating Customer Value
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Customer Service: Managing Customer Expectations
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • De-Escalating Intense Situations
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Develop Your Customer Service Skills
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Empathy for Customer Service Professionals
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Innovative Customer Service Techniques
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Listening to Customers
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Managing Customer Expectations for Managers
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Phone-Based Customer Service
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Serving Customers Using Social Media
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Social Media Marketing Foundations
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Social Media Marketing for Small Business
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Social Media Marketing: Strategy and Optimization
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Writing Customer Service Emails
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • CSS2
    Brainbench
  • Certified Professional in Project Management
    ●●●●●●●●▬▬▬▬ஜ۩۞ Brainbench ۞۩ஜ▬▬▬▬●●●●●●●●
  • Certified Professional in Social Media Marketing
    ●●●▬▬ஜ۩۞ Expert Rating Certified Professional ۞۩ஜ▬▬●●●
  • Certified Professional in Web Design Concepts
    ●●●●●●●●▬▬▬▬ஜ۩۞ Brainbench ۞۩ஜ▬▬▬▬●●●●●●●●
  • Customer Assistance
    Brainbench
  • Web Design Concepts
    Brainbench
  • ☆ Certified Professional in Internet Marketing
    ●●●▬▬ஜ۩۞ Expert Rating Certified Professional ۞۩ஜ▬▬●●●

Experience

  • qroven - Digital Marketing Agency
    • Philippines
    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Manager
      • Oct 2021 - Present
  • 24/7 Support Service
    • Philippines
    • Outsourcing and Offshoring Consulting
    • Customer Service Manager
      • Jan 2018 - Present

    • Customer Service Support Manager
      • Jan 2018 - Nov 2021

  • L.A. Times Weekender Newspaper
    • United States
    • Newspaper Publishing
    • Telesales Representative - Customer Service
      • May 2019 - Dec 2019
  • Capital One
    • Egypt
    • Leasing Non-residential Real Estate
    • Collections Representative - Customer Service
      • Dec 2015 - Dec 2017
  • iQor
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Oct 2015 - Dec 2017
  • DsignPro.com
    • Senior Web Graphic Designer
      • Aug 2015 - 2017
  • Asia Web Designs™
    • CEO & Founder
      • Jan 2010 - 2015

      ◊ Web Design ◊ Graphic Design Asia Web Designs is a reliable web and graphics design agency situated in the heart of The Philippines specializing in various verticals of industry from Web Design, Web Development, and E-Commerce Solutions. ◊ Web Design ◊ Graphic Design Asia Web Designs is a reliable web and graphics design agency situated in the heart of The Philippines specializing in various verticals of industry from Web Design, Web Development, and E-Commerce Solutions.

  • Senafrik
    • France
    • Retail
    • Graphic Designer, Web Designer
      • Mar 2012 - Apr 2012
  • Belport Law
    • United States
    • Graphic Designer, Web Designer
      • Feb 2012 - Mar 2012
  • AMS Services
    • Software Development
    • 100 - 200 Employee
    • Web Designer, Senior Web Administrator, SEO, I Graphic Designer, IM/SMM Consultant , Article Writer
      • 2009 - May 2011
  • Goldwyn Media
    • India
    • Hospitals and Health Care
    • Web Designer | Web Developer | Article Writer,Graphic Designer, Internet Marketing/SMM Consultant
      • Jan 2008 - May 2011
  • YVN
    • South Africa
    • Project Manager,Web Designer, Web Developer, Graphic Designer
      • Jul 2011 - 2011
  • Promotional Videos
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Web Designer, Web Developer, Article Writer, Project Manager, Graphic Designer, IM/SMM Consultant
      • May 2011 - 2011
  • Landmil Realty
    • Web Designer, Web Administrator, Graphic Designer, Internet Marketing Consultant, Article Writer
      • 2006 - 2007

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