Cesarina Melian

Service Operations Manager at Mundo Fitness
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Barcelona Metropolitan Area, ES
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • Catalán Limited working proficiency
  • Francés Elementary proficiency

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Steven Essink

Cesarina es una persona seria y muy profesional. Aprende rápido y ha trabajado en varios departamentos de Mundo Fitness y siempre con pasión y entusiasmo.

LinkedIn User

Excellent follow up and very proactive.

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Experience

    • Spain
    • Sporting Goods Manufacturing
    • 1 - 100 Employee
    • Service Operations Manager
      • Jun 2018 - Present

      - Gestión de pedidos y ordenes de compra Proveedores internacionales (idioma ingles). - Supervision y soporte equipo de atención al cliente- Supervision e colaboración equipo de logistica- Trabajar en la mejora continua de los procesos actuales- Soporte en Gestión de incidencias con mercancia en almacén e transporte-Gestion e reclamación de incidencias a seguros-Comunicación interna a colaboradores sobre cambios en procesos, proveedores e gestion.-Trabajo conjunto con Supply Chain para abastecimiento e prevision de mercancia por referencias e marca. Show less

    • Logistic and Consumer Manager
      • Nov 2015 - Jun 2018

      - Gestión de pedidos y ordenes de compra en sistema Netsuite y Zoho- Introducción de facturas y pagos a proveedores- Gestión de pedidos e incidencias con proveedores de habla inglesa (UK, Alemania, Belgica, Holanda)- Facturación a clientes- Actualización de los pagos recibidos en nuestro sistema- Soporte al area comercial - Colaboracion equipo de atención al cliente- Trabajar en la mejora continua de los procesos actuales- Gestión de incidencias en almacén y con proveedores Show less

    • Administrative and Consumer Manager
      • Nov 2014 - Oct 2015

      - Realizar acciones de seguimiento y gestión administrativa de las compras a proveedores en sistema sistema Netsuite y Zoho- Control y gestión documental y contabilización de las compras- Definir y coordinar el movimiento de mercancías desde el almacén hasta el destino final- Tomar decisiones basadas en el mejor curso de acción y las circunstancias en base a cada envío, para mantener la calidad del servicio, la rentabilidad y la equidad a los clientes.- Gestionar pedidos de cliente y proveedores.- Trabajar con otros miembros del equipo de ventas para asegurar que todos los requisitos de envío de mercancía se cumplan. Show less

    • Spain
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Logistics Coordinator
      • Jul 2013 - Nov 2014

      Gestionar pedidos de cliente y proveedores en sistema Netsuite Coordinar movimiento de mercancía según requerimiento del area de ventas

    • Comunity Manager
      • Oct 2012 - Jul 2013

      Social Media ManagementBlog content writing

  • I Love Chollos
    • Barcelona y alrededores, España
    • Content Writer in Blog
      • Aug 2012 - Aug 2013

      Content writing in categories: Fashion, Travel, Health & Beauty, Home and Garden, Technology. Content writing in categories: Fashion, Travel, Health & Beauty, Home and Garden, Technology.

    • Spain
    • Hospitality
    • Event and Community Manager
      • Mar 2012 - Jun 2012

      Social Media Management Coordination of trips and events for our masters student community Social Media Management Coordination of trips and events for our masters student community

    • Trademarketing Coordinator
      • Apr 2010 - Nov 2011

      o Development of tactical plans for sales channel, to counter competitor’s actions, product segmentation and sales incentives.o Advice brand managers in the execution of future activities for customers, in order to enrich brand actions, create impact in customers and increase of sales. o Provide information about sales and insight to Sales Managers and Brand Manager as for the effectiveness of executed promotions.o Develop logistics and communication materials for promotions at POS, in order to achieve the desired impact in consumers and sales.o Analyze and evaluate actions of Beverage and Foods companies in the market, so they can serve as reference for future development of promotions for our different categories.o Leading strategies and launching new brands and product innovations in POS, as launch of Vitamalt Plus in Dominican Republic, Malta Morena in plastic packaging (PET).o Planning budgets for brands (TME).o Jointly with the Trade team develop objectives, strategies and action plans for the different sales channels, under the diferents brands guidelines.o Analysis of P & L (Purchase & Lost) of promotions.o Work with the Area Manager to define of the department KPIs and how are we going to achive it.o Supervision and assessment of Trade Marketing personnel. Show less

    • Promotion Trademarketing Executive
      • Aug 2008 - Apr 2010

      o Implementation of sales alternatives, appealing to our different sales channels, so that the promotion cause impact in our consumers and strengthen brand image.o Evaluate the market and brand distribution, with information of stocks and sales volumes, to define promotion strategies and actionso Budget management and cost control.o Work in the execution and launches of product innovation and new products in POS, like the release of Corona in Dominican Republic, Launch of Bohemia Light, etc.o Work directly with Key Account Executive (KA) and Strategic Accounts (HORECA) to implement or improve the POS promotions.o Development of merchandise attractive to consumers and in line with sales channels KA and HORECA. Show less

    • Program Trademarketing Executive
      • Sep 2007 - Aug 2008

      o Budget management and cost control. o Development of merchandise attractive to consumers and in line with the brand guidelines. o Coordinate training events and visits to the production facility from the clients of the different distribution centers. o Development of promotions and massive activations nationwide. o Budget management and cost control. o Development of merchandise attractive to consumers and in line with the brand guidelines. o Coordinate training events and visits to the production facility from the clients of the different distribution centers. o Development of promotions and massive activations nationwide.

    • Dominican Republic
    • Food and Beverage Services
    • 700 & Above Employee
    • Phone sales
      • Aug 2006 - Aug 2007

      Sales and marketing of various beverage categories as beer and malt, and handmade Cigars through a telephone platform. Increase or decrease sales analysis, of the distribution route. Sales and marketing of various beverage categories as beer and malt, and handmade Cigars through a telephone platform. Increase or decrease sales analysis, of the distribution route.

    • Spain
    • Advertising Services
    • 1 - 100 Employee
    • Trainee
      • Mar 2006 - May 2006

      General promotion analysis from numerous category of mass consumption as for, promotion mechanic forms of participation, target and frequency. Search of examples of communication and execution on the market of activities from mass product categories. Promotions and Management (management and distribution of orders / awards to winner costumers) Creation of database of promotions made with promotional items. General promotion analysis from numerous category of mass consumption as for, promotion mechanic forms of participation, target and frequency. Search of examples of communication and execution on the market of activities from mass product categories. Promotions and Management (management and distribution of orders / awards to winner costumers) Creation of database of promotions made with promotional items.

    • Dominican Republic
    • Food and Beverage Services
    • 700 & Above Employee
    • Phone Sales
      • Jun 2003 - Oct 2004

      Sales and marketing of various beverage categories as beer and malt, and handmade Cigars through a telephone platform.Increase or decrease sales analysis, of the distribution route.

    • Advertising and Public Relation Asistant
      • Jan 2003 - May 2003

      Support in advertising and media contactsSupport in media placement (magazines, newspapers, radio)

Education

  • Universitat Ramón Llull / Facultat de Comunicació Blanquerna
    Postgraduate in Digital Communication
    2011 - 2012
  • EAE Business School
    Master in Corporate Communication
    2005 - 2006
  • Universidad APEC
    BA in Advertising
    2001 - 2004

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