Experience

Holiday Inn Chicago NW Crystal Lake Conv Ctr

• United States
• Hospitality
• 1 - 100 Employee

• Ditector of Housekeeping

  • Apr 2022 - Present

  -Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to guest and hotel demands. - Manage the day-to-day activities of the housekeeping department. - Schedule employees to ensure proper coverage. - Review and approve weekly payroll reports. - Ensure all employees are properly trained and have the tools and equipment needed to effectively carry out their respective job duties. - Evaluate, coach, counsel, and provide leadership support. - Inspects storage rooms, closets for upkeep and supply control. - Evaluate safe work practices in job performance reviews. - Train on hotel's policies and procedures. - Conduct pre-shift meetings and review all information pertinent to the day's activities. - Promote teamwork and quality service through daily communication and coordination with other departments; Key departmental contacts include Front Office, Maintenance, and Food and Beverage. - Daily property inspections; 198 rooms plus public areas. - Ensure compliance with all safety and sanitation standards. - Operate within expenses and minimize waste in all areas of housekeeping. -Maintain par levels for supplies and equipment. - Replenish shortages and other business supplies for daily business. - Work hand in hand with Engineering on the Preventative Maintenance Program. Show less



Duraco

• Manufacturing
• 1 - 100 Employee

• Machine Operator

  • Nov 2017 - Feb 2022

  - Monitoring and maintaining warehouse equipment and machinery. - Setting up manufacturing equipment Overseeing training of new or Junior Machine Operators. - Using machine equipment to complete tasks Performing routine inspections of manufacturing equipment. - Evaluating the efficiency of each unit regularly, identifying improvements as needed. - Conduct daily cycle counts/ Inventory of raw materials and WIP - Provide support as Floorman occasionally - Monitoring and maintaining warehouse equipment and machinery. - Setting up manufacturing equipment Overseeing training of new or Junior Machine Operators. - Using machine equipment to complete tasks Performing routine inspections of manufacturing equipment. - Evaluating the efficiency of each unit regularly, identifying improvements as needed. - Conduct daily cycle counts/ Inventory of raw materials and WIP - Provide support as Floorman occasionally



Pheasant Run Resort

• Director Of Housekeeping

  • Aug 2015 - Aug 2017

  - Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to guest and hotel demands. - Manage the day-to-day activities of the housekeeping department. - Schedule employees to ensure proper coverage. - Review and approve weekly payroll reports. - Ensure all employees are properly trained and have the tools and equipment needed to effectively carry out their respective job duties. - Evaluate, coach, counsel, and provide leadership support. - Inspects storage rooms, closets for upkeep and supply control. - Evaluate safe work practices in job performance reviews. - Train on hotel's policies and procedures. - Conduct pre-shift meetings and review all information pertinent to the day's activities. - Promote teamwork and quality service through daily communication and coordination with other departments; Key departmental contacts include Front Office, Maintenance, and Food and Beverage. - Daily property inspections; 493 rooms plus public areas. - Ensure compliance with all safety and sanitation standards. - Operate within expenses and minimize waste in all areas of housekeeping. -Maintain par levels for supplies and equipment. - Replenish shortages and other business supplies for daily business. - Work hand in hand with Engineering on the Preventative Maintenance Program. Show less



Hilton Chicago-Indian Lakes Resort

• United States
• Hospitality

• Director Of Housekeeping

  • Mar 2012 - Aug 2015

  -Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to guest and hotel demands.- Manage the day-to-day activities of the housekeeping department.- Schedule employees to ensure proper coverage.- Review and approve weekly payroll reports.- Ensure all employees are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.- Evaluate, coach, counsel, and provide leadership support.- Inspects storage rooms, closets for upkeep and supply control.- Evaluate safe work practices in job performance reviews.- Train on hotel's policies and procedures.- Conduct pre-shift meetings and review all information pertinent to the day's activities.- Promote teamwork and quality service through daily communication and coordination with other departments; Key departmental contacts include Front Office, Maintenance, and Food and Beverage.- Daily property inspections; 255 rooms plus public areas.- Ensure compliance with all safety and sanitation standards.- Operate within expenses and minimize waste in all areas of housekeeping.-Maintain par levels for supplies and equipment. - Replenish shortages and other business supplies for daily business.- Work hand in hand with Engineering on the Preventative Maintenance Program. Show less

• Housekeeping Supervisor

  • Feb 2010 - Mar 2012

  -Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to guest and hotel demands.- Manage the day-to-day activities of the housekeeping department.- Ensure all employees are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.- Inspects storage rooms, closets for upkeep and supply control.- Evaluate safe work practices in job performance reviews.- Train on hotel's policies and procedures.- Promote teamwork and quality service through daily communication and coordination with other departments; Key departmental contacts include Front Office, Maintenance, and Food and Beverage.- Daily property inspections; 255 rooms plus public areas.- Ensure compliance with all safety and sanitation standards.- Operate within expenses and minimize waste in all areas of housekeeping. - Replenish shortages and other business supplies for daily business.- Work hand in hand with Engineering on the Preventative Maintenance Program. Show less

• Housemen

  • Sep 2008 - Feb 2010

  - Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to guest and hotel demands.- Schedule employees to ensure - Provide support to housekeeping team.- Inspects storage rooms, closets for upkeep and supply control.- Conduct safe work practices.- Train on hotel's policies and procedures.- Ensure compliance with all safety and sanitation standards.- Replenish shortages and other business supplies for daily business.- Perform weekly, monthly and quarterly special projects such as; Carpet cleaning, floor stripping/waxing and Mattress rotation Show less