Experience

Taylor Hyundai

• United States
• Automotive
• 1 - 100 Employee

• Parts Manager

  • Jan 2019 - Present



Gerald Jones Honda

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Parts Advisor

  • Jan 2015 - Dec 2018

  Specifying parts for technicians, retail and wholesale customers. Answering phone calls in a timely, friendly and positive manner, Actively solicited wholesale shops for their business.Helping in the house keeping of the parts department Specifying parts for technicians, retail and wholesale customers. Answering phone calls in a timely, friendly and positive manner, Actively solicited wholesale shops for their business.Helping in the house keeping of the parts department



Stokes Automotive Group

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Parts and Service Manager

  • Nov 2003 - Jun 2015

  Managing the daily Operations of the Service, Parts and Detail departments .Ensuring customers are properly treated and work is performed in a timely manor. Performing all marketing using Honda Service Smarts for seasonal and on demand mailers, corresponding with local news papers and other marketing firms to ensure our company is in the public eye for improved retention. Performing all Honda warranty claims and ensuring payment. Monitoring Adviser and Technician performances and making proper adjustments. Keeping an ample parts supply, keeping idle inventory and obsolescence to a minimum. Maintaining and ensuring equipment in shop is up to par and operational. Reporting daily to the General Manager with up to date figures and goals for the future.



Gerald Jones Honda

• Augusta, Georgia

• Assistant Service Manager

  • Jan 1998 - Nov 2003

  Helping our service team run the daily operations of the service lane. Preparing repair orders for Customers needing service work, dispatching service work to technicians, preparing estimates on recommended work by technicians and making recommendations on needed work. Closing repair orders for invoicing and cashiering. Using Active Write-up, Progress Check and Active Delivery all the while keeping a good relationship with any and all Customers. Helping our service team run the daily operations of the service lane. Preparing repair orders for Customers needing service work, dispatching service work to technicians, preparing estimates on recommended work by technicians and making recommendations on needed work. Closing repair orders for invoicing and cashiering. Using Active Write-up, Progress Check and Active Delivery all the while keeping a good relationship with any and all Customers.



Sunbelt Nissan

• Parts Manager

  • Apr 1989 - Jun 1998

  Kept a clean and ample parts inventory to ensure a high level of service for speedy repairs. Placed parts stock and special orders and executed a customer notification and appointment plan. Prepared parts department for yearly inventory, supervised inventory process and reconciliation. Viewed all sales reports on a daily basis to execute appropriate action plans to maximize profits. Greeted and helped all customers in a friendly and positive manner. Specified parts for customers, technicians and wholesale shops. Actively solicited wholesale shops for their business.



Peter Epstein Ltd.

• Palm Springs, Ca.

• Internal Service and Delivery Manager

  • Dec 1983 - Mar 1989

  responsible for coordinating the installation of all accessories, a/c, radios, cruise controls, alloy wheels, mud guards and getting cars detailed for delivery at scheduled times. etc. Responsible for meeting vehicle delivery times for sales dept..Responsible for lot displaying and all stock inventory maintenance New and Used and Used Vehicle reconditioning. responsible for coordinating the installation of all accessories, a/c, radios, cruise controls, alloy wheels, mud guards and getting cars detailed for delivery at scheduled times. etc. Responsible for meeting vehicle delivery times for sales dept..Responsible for lot displaying and all stock inventory maintenance New and Used and Used Vehicle reconditioning.