César Viteri
Chief Information Officer at Air Rail- Claim this Profile
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English Full professional proficiency
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Spanish Native or bilingual proficiency
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Italian Professional working proficiency
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Francés Elementary proficiency
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Bio
Experience
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Air Rail
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Spain
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Wholesale Import and Export
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1 - 100 Employee
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Chief Information Officer
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Feb 2016 - Present
Since the creation of the CIO position, my projects and initiatives have been instrumental in making the company a key player in the profitable and sustainable transformation of the sectors in which it operates, doubling its revenues and tripling its workforce and the fleet of machines it rents in 5 European countries. The following stand out: - Implementation and evolution of a Zucchetti Solmicro ERP with specialized CMMS module for field technicians and integration with Docuware. - Implementation and development of IoT telemetry solutions ADVEEZ and XOPS in more than 500 motorized equipment in Europe. - Custom development with agile methodologies of a web and mobile customer service platform based on Zoho Creator low code platform, awarded with Zoho Tech Star in Logistics in 2020 and documented as a case study - Creation of a standardized reporting infrastructure based on Microsoft SQL Server that enables data analysis for decision making through automated reporting in Microsoft Power BI and Excel - Digitization of the collaborative work environment using Office 365 and remote work solutions, which made it possible to cope with the COVID-19 emergency without business disruption - Cybersecurity strategy prioritizing staff training and awareness that has resulted in more than 4 consecutive years with no serious incidents - Creation of a technical support service that handles about 35 support tickets/user per year with a first response SLA of 98% and resolution of 95%. Show less
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VIEWNEXT
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Spain
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IT Services and IT Consulting
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700 & Above Employee
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Managing Consultant
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Jan 2016 - Feb 2016
Viewnext is an IT services company of the IBM group in Spain specialized in application and infrastructure managed services. Responsible for the project management of a top 25 account (Repsol), which included corrective and evolutive maintenance contracts for three different SAP systems. Viewnext is an IT services company of the IBM group in Spain specialized in application and infrastructure managed services. Responsible for the project management of a top 25 account (Repsol), which included corrective and evolutive maintenance contracts for three different SAP systems.
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Managing Consultant
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Oct 2002 - Dec 2015
As a business, systems integration and change management consultant, I participated in large system implementation projects for all major telecommunications operators in Spain: Telefónica-Movistar, Vodafone, Orange-France Telecom and Jazztel, leading local, nearshore (Salamanca and Cáceres) and offshore (Delhi and Bangalore) multinational teams. I also held strategic planning and organizational change management positions at IBM Southwest Europe headquarters, in close contact with the company's senior management, finance and operations functions. I helped define the annual business planning process for SPGI in 2010 and monitored the implementation of changes derived from the strategic plan at IBM Global Technology Services in 2008 and 2009. Show less
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PwC
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Professional Services
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700 & Above Employee
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Consultant
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Jan 1999 - Sep 2002
Also known as PricewaterhouseCoopers Consulting. Acquired by IBM on September 2002, see description above. Also known as PricewaterhouseCoopers Consulting. Acquired by IBM on September 2002, see description above.
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Education
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IESE Business School
Management Development Program (PDD), Business Administration -
Universitat Oberta de Catalunya
Ingeniero Técnico en Informática de Gestión (Bachelor’s Degree in Computer Science), Computer Science -
University of Navarra
Licenciado en Administración y Dirección de Empresas (Bachelor’s Degree in Business Administration), Business -
Larraona