Cerize Jei Marasigan
Virtual Assistant at Focal Point VA | Specializing in Psychiatry, Ketamine, & Spravato Practices- Claim this Profile
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Bio
Experience
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EXL
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United States
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Insurance
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700 & Above Employee
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Quality Assurance Analyst
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Jun 2020 - Apr 2023
Financial Account- I was a Customer Service Representative level 2 support and got promoted as Quality Coach Analyst. Financial Account- I was a Customer Service Representative level 2 support and got promoted as Quality Coach Analyst.
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SYKES Philippines
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Philippines
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Representative
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Sep 2018 - Jun 2020
Customer Service Representative in a Financial field. Helping out the clients processing their claims. Customer Service Representative in a Financial field. Helping out the clients processing their claims.
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Technical Support Specialist
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Mar 2016 - Aug 2017
Customer and Technical Service Representative. Helping out our clients regarding their technical issues. Providing assistance by doing major troubleshooting. Customer and Technical Service Representative. Helping out our clients regarding their technical issues. Providing assistance by doing major troubleshooting.
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Representative
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Aug 2015 - Mar 2017
Customer Service Representative, including market sales and technical concerns. Customer Service Representative, including market sales and technical concerns.
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Education
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Taguig City University
BS- Criminology