Cerise Hahn

General Manager at Good Earth Food Co-op
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Contact Information
us****@****om
(386) 825-5501
Location
Annandale, Minnesota, United States, US

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Experience

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • General Manager
      • Oct 2021 - Present

      Oversee all aspects of co-op and café operations. Meet all organizational ends established by the Board of Directors, while remaining within Board defined limits and aligned with the Co-op’s mission statement. - Direct all financial activities of the co-op including preparation of and adherence to budgets, timely payments to vendors and adherence to all fiscal policies and procedures - Direct all Marketing activities of the co-op while ensuring consistency to brand guidelines and adherence to budget - Ensure compliance with all applicable laws: licenses, permits, health regulations, etc. - Develop long- and short-range plans to achieve organizational goals. - Maintain appropriate partnerships with wholesale distributors, local markets, and other industry sources - Hire, train, evaluate, coach and supervise all employees in compliance with established practices, policies and budget restrictions Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Operations/Project Manager
      • Sep 2019 - Present

      Responsible for overall project design and management as well as all business administration functions including accounting, finance, developing and implementing new marketing strategies and contributing to the overall growth of the company. Design and Project Management - Manage customer experience from initial sale to project completion - Concept development and material/finish research & selection - Prepare design solutions that include floor plans, cabinet plans and elevations, perspectives , rendering and associated details and specifications to meets the client’s needs. - Develop long- and short-range plans to achieve business/sales goals. - Prepare pricing quotes/estimates and contracts. - Order materials per contract specifications - Provide project management of materials and installation to ensure client satisfaction Accounting - Perform general accounting tasks including accounts receivable/payable, inputting of receipts and invoices and pulling necessary reports.Responsible for general accounting functions - Produce financial statements timely and accurately - Maintain and reconcile the general ledger - Establish and maintain cash controls - Manage bank accounts - Prepare and file sales tax reporting, quarterly reports, year-end reports Marketing - Prepare marketing and advertising strategies, plans, and objectives using a variety of media: print, email, direct mail, video, social media, and web/banner ads. - Content Planning, Creation and Calendaring - Email Marketing and Campaigns - Maintenance of all Social Media Channels - Maintain and refresh company website Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • General Manager
      • Aug 2018 - Sep 2019

      Oversee all aspects of co-op and café operations. Meet all organizational ends established by the Board of Directors, while remaining within Board defined limits and aligned with the Co-op’s mission statement. - Manage inventory and sales in excess of $4M annually - Direct all financial activities of the co-op including preparation of and adherence to budgets, timely payments to vendors and adherence to all fiscal policies and procedures - Direct all Marketing activities of the co-op while ensuring consistency to brand guidelines and adherence to budget - Ensure compliance with all applicable laws: licenses, permits, health regulations, etc. - Develop long- and short-range plans to achieve organizational goals. - Maintain appropriate partnerships with wholesale distributors, local markets, and other industry sources - Hire, train, evaluate, coach and supervise all employees in compliance with established practices, policies and budget restrictions Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Store Director, North Market
      • Aug 2017 - Aug 2018

      Direct and manage all phases of store operations in a manner designed to maximize sales and control expenses while cultivating staff and a work environment that meets North Market’s social mission - To nourish and inspire people to live fully healthy lives - Oversee construction of the physical store from demolition to completion. - Direct construction of the physical store through site visits, coordination with project managers, architects, contractors, local and state inspection officers, and vendors. - Manage cross functional business partnerships including Construction, Store Design, Store Operations, Merchandising, Fixture Installation, and Purchasing - Develop strong internal infrastructure, including budgeting and forecasting, systems for general contractor and vendor bids, and construction and store opening manuals. - Manage inventory and sales in excess of $3M annually - Plan, organize, direct and control all store activities and operations. - Ensure compliance with all applicable laws: licenses, permits, health regulations, etc. - Develop and implement advertising and marketing strategies to increase public awareness of our products and services Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Executive Team Leader - Food
      • Apr 2017 - Aug 2017

      - Manage the day to day operations of Food teams - Ensure all company-wide food processes are executed to guarantee brand consistence - Develop and implement strategies to maximize service levels, meet payroll and achieve expense control - Ensure top quality product is available for purchase at all time - Review presentation, pricing and signing for accuracy - Act as leader on duty responding to guest and team member concerns, as well as opening and closing the store and ensuring all Target property and personnel are secure Show less

    • General Manager
      • Dec 2014 - Jan 2017

      Oversee all aspects of day to day co-op operations to meet organizational ends established by the Board of Directors, while remaining within Board defined limits and aligned with the Co-op’s mission statement. - Develop long and short range plans to achieve organizational goals. - Prepare operating and capital budgets for approval by the board - Direct all financial operations of the cooperative - Participate in regional and national co-op and industry events - Maintain knowledge of natural foods retailing and industry trends - Maintain appropriate relations with wholesale distributors, and other industry sources - Ensure the establishment and maintenance of a product mix that meets customer’s needs. - Ensure compliance with all applicable laws: licenses, permits, health regulations, etc. - Oversee compliance with the cooperative’s personnel policies and update as needed - Hire, supervise, and evaluate staff - Ensure a safe, healthy workplace for employees - Ensure adequate training of staff Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Manager, Front End/Customer Service
      • Aug 2005 - Dec 2014

      Responsible for overall management and direction of the Front End and Customer Service departments. - Direct supervisor to 60 hourly personnel - Ensure proper training for new employees - Measure staff performance through both formal and informal evaluations and check-ins - Establish channels for employee input and recognition - Plan for staff development to retain and promote qualified employees - Enhance and maintain a coherent in-store image as well as the co-ops public image - Research customer disputes and respond in a professional and effective fashion - Research unmatched bank deposits and problematic auditing situations - Contract with private security companies - Maintain cameras and security related equipment - Issue keys and alarm codes to appropriate personnel Show less

    • Retail Groceries
    • 1 - 100 Employee
    • Service Manager
      • May 2003 - Aug 2005

      Successfully facilitated the accurate and on time delivery of our products and services to over 700 customers per day.- Direct supervisor to 25 salaried Service Representatives and 6 hourly dock personnel.- Determined routes and staffing for 25 Service Representatives. - Resolved customer problems and routing emergencies on a daily basis.- Accountable for the daily maintenance of 20 commercial motor vehicles.

    • Production Manager
      • Sep 2000 - May 2003

      Accountable for the accurate and timely completion of orders processed through our 100,000-square-foot warehouse, which resulted in annual sales of $55M.- Direct supervisor to 32 hourly team members- Accountable for area -specific process management and improvement activities - Ensured proper training, coaching and feedback to new employees - Proactively addressed and resolved conflicts within the team or between individuals.- Engaged team members through regular team meetings Show less

Education

  • Saint Mary's University
    Masters, Co-operative Management
    2008 - 2012

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