Cerise Fradin
Waitress - Receptionist at Masala Indian Restaurants- Claim this Profile
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Français Native or bilingual proficiency
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Anglais -
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Espagnol -
Topline Score
Bio
Credentials
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Initiation aux premiers secours
-Jan, 2009- Oct, 2024 -
Permis de conduire
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Experience
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Masala Indian Restaurants
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Spain
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Restaurants
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1 - 100 Employee
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Waitress - Receptionist
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Sep 2017 - Present
Waitress: - Able to work and communicate in a team - Taking orders, suggesting customer - Have a warm and calm positive manner - Able to deal with customer issues that may arise Receptionist: - Strong customer focus and commitment, delivery of service standards to customers - Dealing with customer bookings (date, how many customers, special requests, parties) - Able to work and communicate in a team - Have a warm and calm positive manner - Able to deal with customer issues that may arise - Advising customers about best sellers and Indian food concept - Be organized, accurate and punctual to deliver a consistent high quality service - Able to work in a fast paced working environment and remain calm under pressure Show less
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McDonald's
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1 - 100 Employee
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Team Leader
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Dec 2015 - Sep 2017
Front Desk and Kitchen Area - Strong customer focus and commitment, delivery of service standards to customers - Support your team - Invoices management and order picking - Have a warm and calm positive manner - Able to deal with customer issues that may arise - Respect and quality of each product - Advising customers about new campaigns, new products or limited edition food - Be organized, accurate and punctual to deliver a consistent high quality service - Able to work in a fast paced working environment and remain calm under pressure - Organise areas such as cashiers and take away zone, kitchen area or closing shifts Show less
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Assistant English Teacher
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Nov 2014 - Nov 2014
English teacher at Collège Toulouse Lautrec (15 days internship) English teacher at Collège Toulouse Lautrec (15 days internship)
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Spirax Sarco SA
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South Africa
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Mechanical Or Industrial Engineering
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1 - 100 Employee
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Receptionist - Export sales assistant
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May 2014 - Jun 2014
Receptionist: - Front desk, customer receptionist - Booking of customers - Check-in’s & Check-out’s, managing invoices and orders - Update calendars and schedule appointments - Have a warm positive and professional telephone manner - Able to deal with customer issues that may arise - Good knowledge of Microsoft Pack office Export Sales Assistant - Management and order tracking - Customer management (French and International speaking clients) - Management of orders and invoicing - Able to deal with customer issues that may arise Show less
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Polyvalent Employee
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Jun 2013 - Aug 2013
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McDonald's Corporation
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Food and Beverage Services
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1 - 100 Employee
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Equipier
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Jul 2012 - Aug 2012
Equipier polyvalent, cuisine et nettoyage des locaux Equipier polyvalent, cuisine et nettoyage des locaux
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E. Leclerc
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France
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Retail Groceries
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1 - 100 Employee
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Bakery, Pastry assistant
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Jul 2009 - Aug 2009
- Preparation of breads and pastries - Advising customers - Taking customer orders - Preparation of breads and pastries - Advising customers - Taking customer orders
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Education
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2010 - 2014
Université de Poitiers
Bachelor's degree, Applied Foreign Languages (1. English 2.Spanish languages) International trade option -
2013 - 2014
University of Portsmouth
Bachelor's degree, Applied Foreign languages (1. English 2. Spanish) International trade option -
2014 - 2015
Ecole supérieure du professorat et de l'éducation de Toulouse
Master 1 MEEF Anglais -
Marguerite de Valois, Angoulême
Baccalauréat Littéraire, Baccalauréat littéraire option Arts Plastiques
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