Cempaka Ranti

Commercial Sales - MICE at Conrad Bali
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Contact Information
us****@****om
(386) 825-5501
Location
Denpasar, Bali, Indonesia, ID
Languages
  • Indonesian Native or bilingual proficiency
  • English Limited working proficiency
  • Japanese Elementary proficiency

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Credentials

  • Marriot Bonvoy Top Enrollment
    W Bali - Seminyak
    Jun, 2022
    - Oct, 2024
  • Digital Media and Marketing Strategies
    University of Illinois Urbana-Champaign
    Apr, 2021
    - Oct, 2024
  • The Fundamentals Of Hotel Distributions
    ESSEC Business School
    Mar, 2021
    - Oct, 2024
  • Duty Manager Training Program
    The wolas villas and Spa
    Oct, 2022
    - Oct, 2024

Experience

  • Conrad Bali
    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Commercial Sales - MICE
      • Jun 2023 - Present

      - Assisting Sales MICE during the internship program. - Administration work with the responsibilities such as contracts, drafting agreements, reports, proposals, invoice, booking confirmation, call from other departments, and email. - Handling resort inspections - Preparing sales kit for sales trip & sales call, and ordering sales kit to purchasing team - Assisting Sales MICE during the internship program. - Administration work with the responsibilities such as contracts, drafting agreements, reports, proposals, invoice, booking confirmation, call from other departments, and email. - Handling resort inspections - Preparing sales kit for sales trip & sales call, and ordering sales kit to purchasing team

  • The St. Regis Bali Resort
    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Comunication Center Agent
      • Dec 2022 - Jun 2023

      • Handle calls from inside and outside the hotel. •Take care of guest requests. •Handling guest complain. •Provide valid information to guests at any time associate / guest needed. •Well comunicate with other departments & associate. • Handle calls from inside and outside the hotel. •Take care of guest requests. •Handling guest complain. •Provide valid information to guests at any time associate / guest needed. •Well comunicate with other departments & associate.

  • W Bali - Seminyak
    • Indonesia
    • Hospitality
    • 100 - 200 Employee
    • Front office
      • Jun 2022 - Jul 2022

      • Process all guest check - ins by confirming reservations, assigning room.• Answer, record, and process all guest calls, messages and concerns.• Process all payment types such as room charge, cash, checks, debit or credit• Issuing and activating room key.• Ensure a delightful, seamless arrival and departure for guest.• Helped to achieved enrollment target per month.• Monitors guest complaints, comments, problem and requests.• Make reservations (for walk in guest).• Supply guest with directions and information regarding property and local areas of interest. Show less

    • Front Office Intern
      • Dec 2021 - Jul 2022

      • Access, use and improve in PMS / Opera system• To interact with guest and anticipating guest need ,in order to obtain first hand experience in front office section• To establish manual daily report, particularly in front office division such as enrollment report,daily success rate and key record report.

Education

  • Politeknik Pariwisata Bali
    Bachelor's degree
    2020 - 2024
  • SMA Negeri 6 Denpasar

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